Job details

Customer Support Specialist

Everlaw is seeking a motivated Customer Support Specialist to enhance client experiences and support law firms, corporations, and government agencies using their platform.

Skills

Exceptional verbal and written communication
Organizational skills
Proactive learning and problem-solving

Responsibilities

Provide world-class customer support via phone and email
Teach product functionality and troubleshoot issues
Collaborate with the Customer Experience team
Become product certified through training
Develop relationships with Product and Engineering teams

Education

High school diploma or equivalent

Benefits

Equity program
401(k) matching
Health, dental, and vision
Paid parental leave
Flexible work-from-home days

To read the complete job description, please click on the ‘Apply’ button

Everlaw Glassdoor Company Review

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CEO of Everlaw

AJ Shankar

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By Everlaw

Dedicated to promoting justice, illuminating truth, and being a great place to work. We believe that justice is served by truth, which is why we built a powerful ediscovery platform to help our users uncover it. If you’re looking for a company tha...

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FUNDING

Series B

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Early

INDUSTRY

Enterprise Software & Network Solutions

TEAM SIZE