Director, IT - Enterprise MDM

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.  

THE POSITION:  

The Director, IT – MDM is a hands on leadership role within IT Data Management team driving the strategy and implementation of MDM for all of EVERSANA. You will be accountable and responsible for the master and reference data for all business entities across business units at Eversana.  You will use your experience to establish and maintain policies and procedures for how master data will be processed and managed both from a technical and data governance perspective.  You will collaborate with talented technical leaders across the business to build, automate, and maintain real time master data solutions as data products at enterprise level and drive adoption of those data products across different business lines.  You will be equally comfortable contributing to high level strategy for long-term Master Data Management efforts and achieving tactical operational excellence and performance.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Our employees are tasked with delivering excellent business results through the efforts of their teams.  These results are achieved by:

• Lead and mentor a team of software engineers responsible for the development and deployment of enterprise data management capabilities and fostering innovation and continuous improvement
• Lead and manage the MDM vision and strategy in line with the IT Enterprise Data strategy, priorities and goals.
• Create a strong relationship with cross functional leaders and data stewards for successful implementation ensuring most effective and efficient outcome
• Collaborate with other enterprise data leaders to build MDM and Data Governance strategy and roadmap that aligns with business and overall IT strategies
• Oversee the design and implementation of enterprise level master data solutions in collaboration with product owners, solution architects, business stakeholders, and system integrators across the software development life cycle
• Define and manage the Enterprise Architecture model, including data management and governance and implement best practices
• Build a repository of consistent design documentations and artifacts
• Ensure data security and privacy for PHI, PII and HIPAA compliance
• Collaborate with key business stakeholders in the consolidation and prioritization of requirements
• Drive strategy and implementation across the enterprise to ensure compliance to policies and regulatory guidelines
• Manage and organize team’s work on Jira providing visibility to MDM work progress to leadership and cross functional partners
• Define, develop and maintain MDM standards, best practices, and procedures. Conduct periodic reviews of MDM to ensure compliance with the data governance standards and policies and remediate any risks proactively
• Lead a data governance council to collaborate with key business constituents in the consolidation and prioritization of requirements.
• Define Data governance policies, procedure and controls and create a method of monitoring those

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

EXPECTATIONS OF THE JOB:

• Enjoys working on multiple projects at a time 
• Be able to communicate at all levels of the organization
• Continuous learner and Team player 
• Strong communicator at all levels of the organization and to clients and partners
• Travel (may be 10%)

The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position.

An individual in this position must be able to successfully perform the expectations listed above.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.

• BS in Computer Science, Analytics, Business Intelligence, or related field
• 15+ years architecting solutions in Reltio MDM or similar enterprise data integration platform
• Hands on experience on data engineering, master data management and building MDM solution
• 10+ years Data platform and MDM  architecture experience
• 5+ years of master data management and system designing leadership experience 
• 5+ years of MDM and system integration experience on Salesforce data, Microsoft D365 , Snowflake and other similar data sources
• Experiencing with Data Engineering, Data Modelling and building Data Products
• Hands on Reltio, Jira, Snowflake ,  API integrations and Data Governance tools experience
• Demonstrated experience leveraging modern technology to deliver master data solutions
• Experience in working in a highly regulated industry like healthcare of life science
• Strong working experience of agile and waterfall project delivery methods
• Ability to build strong relationships and work collaboratively with teams.
• Self-starter that works well and can be a leader in a matrixed team environment

PREFERRED QUALIFICATIONS:

• Master's Degree in Computer Science, Analytics, Business Intelligence, or related field
• Health care (provider, pharmaceutical, and/or health plan) experience strongly preferred
• Cloud solutions experience

PHYSICAL/MENTAL DEMANDS AND WORKING ENVIRONMENT:

The physical and mental requirements along with the work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position

Office: While performing the essential functions of this job the employee is frequently required to reach, grasp, stand and/or sit for long periods of time (up to 90% of the shift), walk, talk and hear; The noise level in the work environment is usually moderately quiet, with frequent interruptions and multiple demands.

OUR CULTURAL BELIEFS:

Patient Minded I act with the patient’s best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and empower others to act now.

Grow Talent I own my development and invest in the development of others. 

Win Together I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters I speak up to create transparent, thoughtful and timely dialogue.

Embrace Diversity I create an environment of awareness and respect.

Always Innovate I am bold and creative in everything I do.

EVERSANA is committed to providing competitive salaries and benefits for all employees. The anticipated base salary range for this position is $ 165,000 to $190,000 and is not applicable to locations outside of the U.S.  The base salary range represents the low and high end of the salary range for this position.  Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living).  EVERSANA reserves the right to modify this base salary range at any time.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at [email protected].

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