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Material Handler Operations Lead - 2nd Shift

Company Description

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! 

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.  

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Our people leaders are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:

  • Assist the Operations Supervisor in the day to day operations
  • Ensuring work is accomplished effectively by managing employee performance, work processes and other resources
  • Ensure all safety rules and procedures are followed 
  • Responsible for and oversee their respective department
  • Monitor the activities of the department staff; communicate interpret and discuss with team the company policies and procedures
  • Determine job objectives, work methods and performance standards - Ensure team members are following all SOPs and meeting productivity requirements
  • Managing inventory displays 

COMPANY  BENEFITS AND PERKS: 

  • Climate controlled environment
  • Biweekly payroll
  • Medical/Dental Plans
  • Yearly Merit/Performance Incentives
  • Tuition Reimbursement
  • 401 K Plans
  • Company Issued Uniforms

Qualifications

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

  • High School Diploma or GED
  • Ability to work in team environment
  • Ability to focus on detail and quality
  • Ability to complete assigned tasks in a timely manner
  • Ability to efficiently use IT hardware, software and peripherals as it pertains to the performance of daily tasks
  • Critical Skills: Working knowledge of Material Handling issues

PREFERRED QUALIFICATIONS

  • Licenses/Certificates: Forklift certified - Technology/Equipment 
  • Prior experience in a pharmaceutical or medical warehouse environment

PHYSICAL/MENTAL DEMANDS AND WORKING ENVIRONMENT:
The physical and mental requirements along with the work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Environmental demands include walking or standing at a minimum of 80% of the shift, lifting up to 50 pounds and performing tasking in a busy environment. Bending, squatting, pivoting and stooping may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

#INCM

Additional Information

OUR CULTURAL BELIEFS

Patient Minded I act with the patient’s best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and hold myself accountable.

Embrace Diversity I create an environment of awareness and respect.

Grow Talent I own my development and invest in the development of others. 

Win Together I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters I speak up to create transparent, thoughtful, and timely dialogue.

Always Innovate I am bold and creative in everything I do.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at [email protected].

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What You Should Know About Material Handler Operations Lead - 2nd Shift, EVERSANA

At EVERSANA, we’re excited to welcome a passionate Material Handler Operations Lead for our 2nd shift in Memphis, TN! In this dynamic position, you’ll play a critical role in ensuring our operations run smoothly and efficiently. As a leader in the warehouse, you’ll partner closely with the Operations Supervisor, overseeing day-to-day activities and guiding your team to achieve excellent results. Safety is our priority, so you’ll help enforce all safety protocols and ensure a meticulous approach to inventory management. Your knack for communicating and interpreting company policies will empower your team to strive for their best performance. We value attention to detail and quality, so your ability to monitor staff activities and enforce adherence to standard operating procedures will be crucial. Plus, you’ll have the freedom to develop job objectives and set performance standards that truly reflect our team’s capabilities. You'll be joining a company with a culture that embraces diversity and delivers next-generation commercialization services for the life sciences industry. At EVERSANA, we believe our people are our greatest asset, and together, we can make a meaningful impact on patient lives worldwide. If you have a High School Diploma, prior experience in a warehouse environment, and a desire to grow in a supportive company that encourages innovation and collaboration, we’d love to meet you!

Frequently Asked Questions (FAQs) for Material Handler Operations Lead - 2nd Shift Role at EVERSANA
What are the responsibilities of a Material Handler Operations Lead at EVERSANA?

As a Material Handler Operations Lead at EVERSANA, your primary responsibilities will include supporting the Operations Supervisor with day-to-day tasks, ensuring safety compliance, managing employee performance, and overseeing department operations. You will also monitor team activities, uphold standard operating procedures, and manage inventory displays within a busy warehouse environment.

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What qualifications are required for the Material Handler Operations Lead position at EVERSANA?

To qualify for the Material Handler Operations Lead role at EVERSANA, a High School Diploma or GED is required. Additionally, candidates should have experience working in team environments, a keen eye for detail, and familiarity with IT equipment relevant to operational tasks. Forklift certification is preferred, as is experience in a pharmaceutical or medical warehouse setting.

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What benefits are offered to Material Handler Operations Leads at EVERSANA?

EVERSANA offers a comprehensive benefits package for Material Handler Operations Leads, including medical and dental insurance, annual merit and performance incentives, tuition reimbursement, a 401(k) plan, and company-issued uniforms. Plus, you’ll enjoy working in a climate-controlled environment with biweekly payroll.

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Is prior experience in a warehouse necessary for the Material Handler Operations Lead role at EVERSANA?

While it is not strictly required, prior experience in a warehouse environment is highly preferred for the Material Handler Operations Lead position at EVERSANA. Familiarity with pharmaceutical or medical warehouse operations can give candidates a competitive edge in managing inventory and ensuring compliance with safety standards.

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What is the work environment like for a Material Handler Operations Lead at EVERSANA?

The work environment for a Material Handler Operations Lead at EVERSANA is fast-paced and requires physical stamina, as staff are expected to be on their feet for a significant portion of the shift. The role includes lifting up to 50 pounds and performing tasks in a busy environment, with an emphasis on team collaboration and adherence to established safety standards.

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Common Interview Questions for Material Handler Operations Lead - 2nd Shift
How do you ensure safety procedures are followed in a warehouse environment?

In ensuring safety procedures are followed, I believe in leading by example. I would conduct regular training sessions, promote open communication about safety concerns, and ensure that safety protocols are visibly posted and easily accessible to all employees.

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Can you describe your experience with inventory management?

Certainly! In my previous positions, I utilized inventory management software to track stock levels, organize inventory displays, and conduct regular audits. I always emphasize the importance of accuracy and efficiency in managing inventory to minimize discrepancies and optimize workflow.

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How do you handle underperforming team members?

Handling underperforming team members requires a compassionate approach. I would approach them privately to discuss performance issues, understand any underlying challenges they face, and develop a plan for improvement, often involving additional training or support.

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What motivates you to lead a team in a warehouse setting?

I’m motivated by the impact our work has on improving lives. Leading a team that contributes to the healthcare industry gives me a sense of purpose. I also thrive on fostering a collaborative team environment where every member feels valued.

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How do you prioritize tasks in a fast-paced work environment?

Prioritizing tasks in a fast-paced environment requires a strategic approach. I often assess the urgency and importance of tasks, delegate effectively, and keep an adaptable mindset to manage unexpected challenges while maintaining productivity.

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What strategies do you use to communicate effectively with your team?

Effective communication is key to team success. I prefer to have regular check-ins, create an open-door policy for feedback, and use visual aids to clearly convey complex processes. This ensures everyone is on the same page and feels included in the operations.

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Describe a situation where you improved a process in your previous job.

In my last position, I noticed our inventory tracking system was inefficient. I proposed and implemented a new digital tracking tool that reduced errors and improved our stocktaking process, leading to faster shipments and decreased backlogs.

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How would you promote a culture of safety among your team?

Promoting a culture of safety begins with demonstrating my commitment by following protocols myself. I would encourage regular safety meetings, recognize safe behaviors, and involve team members in developing safety strategies that empower them.

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What qualities do you think are essential for a successful Material Handler Operations Lead?

Essential qualities include strong leadership skills, a detail-oriented mindset, effective communication abilities, and a commitment to safety. Additionally, a background in inventory management and the ability to foster teamwork are crucial for success in this role.

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What do you consider your biggest achievement in your previous material handling roles?

My biggest achievement was streamlining the workflow in my last role, reducing processing time by 30% through optimizing inventory layouts and implementing new efficiency standards, which ultimately led to higher employee satisfaction and improved customer service.

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A Vision to Advance Life Sciences Services “Sana” is latin for healthy. So naturally, when service leaders – spanning the patient experience to global channel distribution – combined into one powerful platform, we became EVERSANA. Together, we w...

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Full-time, on-site
DATE POSTED
December 6, 2024

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