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Senior Production Manager

North Coast Seafoods is a high-quality seafood production company committed to excellence, sustainability, and leadership in the industry. We are seeking an experienced and driven Senior Production Manager to oversee our Boston production facility, focusing on the leadership and growth of production teams in both fresh and frozen production. This key role is responsible for ensuring efficient operations, maintaining safety and quality standards, and driving a positive workplace culture.


The Senior Production Manager oversees day-to-day production operations at North Coast’s Boston facility. They will be responsible for managing staff, ensuring safety protocols are met, and coordinating production schedules to maximize efficiency. This role is ideal for a proven leader who can effectively develop managers, implement systems, and ensure high standards in production planning and logistics.

 

Knowledge of seafood processing and quality standards is essential to ensure product integrity and meet North Coast’s commitment to delivering the highest quality seafood to our customers.

 

This position will work closely with our leadership team in Boston and reports directly to corporate leadership.

DUTIES AND RESPONSIBILITIES

  • Leadership and Team Development:
    • Mentor and develop department managers and supervisors, with a focus on honing leadership skills and fostering growth. Ensure the training and development of team members across departments.
    • Provide regular coaching, feedback, and performance assessments, creating a culture of continuous improvement.
  • Operations and Production Management:
    • Oversee all production activities, while working closely with shipping, facilities and QA Leadership to help ensure efficient manufacturing, receiving, packing, and shipping operations.
    • Drive production output while minimizing unnecessary costs, ensuring that North Coast’s high-quality standards are consistently met.
    • Monitor daily operations, take corrective actions as needed, and ensure all production goals are achieved.
  • Systems and Efficiency:
    • Implement and maintain systems and processes to optimize productivity, track metrics, and achieve performance targets.
    • Develop and execute capital plans related to production improvements, repairs, and expansion as needed.
    • Work closely with Quality Control to ensure compliance with SQF, GMPs, HACCP, and other safety protocols.
  • Safety and Compliance:
    • Conduct regular safety meetings and audits to maintain a safe and organized work environment.
    • Enforce safety systems and protocols, ensuring that all employees adhere to company and regulatory standards.
  • Employee Relations and Culture Building:
    • Foster a team-oriented environment and open communication, addressing any problems, complaints, or grievances professionally.
    • Collaborate with HR to uphold a respectful, productive workplace and support workforce development initiatives.
  • 10+ years, experience in a key leadership position in a manufacturing facility
  • 10+ years, experience with safety systems and enforcement of safety rules and policies or quality control
  • 7+ year, experience in food manufacturing; seafood or meat processing a plus
  • BA in Business/Engineering/Finance/Management/Food Science/Operations, preferred
  • HACCAP (Seafood) Certified
  • OSHA 10 or 30 Certified
  • Strong project management and organizational skills; able to prioritize and manage multiple tasks and projects on time
  • Exceptional interpersonal skills; able to navigate organizations to build relationships and garner support
  • Able to provide leadership and resolve employee problems, complaints, and grievances
  • Able to provide support and training to department managers to achieve goals
  • Manage an environment that drives performance while maintaining a safe workplace
  • Drive an environment of teamwork and open communication
  • Direct and coordinate quality, safety, manufacturing, maintenance and distribution activities to meet and exceed the internal and external customer/regulatory expectations
  • Strong background in seafood/meat/ready to eat production processes, quality standards, and safety protocols.

 

ADDITIONAL REQUIREMENTS

  • Must be able to lift 30-50 pounds
  • Work up to a 10-hour workday: standing/walking most of the day
  • Hand use: single grasping, fine manipulation, pushing and pulling
  • Work requires the following motions: bending, twisting, squatting and reaching
  • Exposure to FDA approved cleaning chemicals
  • Exposure to temperatures: <32 degrees Fahrenheit
  • Ability to work in wet and dry conditions
  • Ability to work Monday-Friday, weekends when needed
  • Ability to use tools and equipment, including knives

At North Coast, employees are considered part of a family where everyone works together to ensure the founding mission and values of the company are upheld every day. We offer an inclusive work environment spearheaded by an approachable leadership team who believes in the idea that it’s not just about the work we do, it’s about what the work allows us to do for our loved ones.

We foster the opportunity for real growth and long-term employment. Most members of our leadership team started out on the floor and through mentorship advanced into their current roles. We are currently looking to build the next generation of leaders.

We offer competitive compensation packages including comprehensive health care coverage, vacation and 401(k) to all full-time benefit-eligible employees. Employees also have access to the highest quality seafood at cost.

This is a full-time, exempt position.

North Coast Seafoods is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status.

Average salary estimate

$100000 / YEARLY (est.)
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$120000K

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What You Should Know About Senior Production Manager, North Coast Seafoods

If you're looking for an exciting opportunity to take your career to the next level, then North Coast Seafoods might have just the role for you! We are on the hunt for a Senior Production Manager to lead our bustling production facility in Boston. With our focus on sustainability and commitment to the highest quality seafood in the industry, you’ll play a crucial role in steering our production teams specializing in both fresh and frozen seafood. Your day-to-day responsibilities will involve overseeing all production activities, driving operational efficiency, and fostering a collaborative team environment. You won't just be managing staff; you'll be mentoring department leaders, ensuring they develop their skills and lead their teams effectively. You will also be hands-on in coordinating production schedules, enforcing safety protocols, and ensuring that every product meets our high standards of quality. Your expertise in seafood processing and safety measures will be invaluable as you work closely with our leadership team to maintain a positive workplace culture. At North Coast Seafoods, we believe it’s about more than just the work you do; it’s about how that work impacts your life and the lives of those you care about. Here, you’re not just another employee—you’re family. We know that when you grow, we all grow. So, if you’re ready to make a real difference while enjoying competitive benefits and a respected work-life balance, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Senior Production Manager Role at North Coast Seafoods
What are the primary responsibilities of a Senior Production Manager at North Coast Seafoods?

As a Senior Production Manager at North Coast Seafoods, your primary responsibilities include overseeing day-to-day production operations, managing staff, ensuring compliance with safety protocols, and maintaining high product quality standards. You'll also focus on developing team leadership skills and fostering a positive workplace culture, implementing systems for optimal productivity, and collaborating with the leadership team to drive production goals.

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What qualifications are required for the Senior Production Manager position at North Coast Seafoods?

To qualify for the Senior Production Manager role at North Coast Seafoods, candidates should possess a BA in Business, Engineering, Management, or a related field and have over 10 years of experience in a manufacturing leadership role. Additionally, your background in food manufacturing, particularly seafood or meat processing, along with HACCP (Seafood) and OSHA certifications, is essential to excel in this position.

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How does North Coast Seafoods support the growth of its Senior Production Manager?

At North Coast Seafoods, we prioritize employee development. As a Senior Production Manager, you’ll receive mentorship and feedback through regular coaching sessions. Our culture emphasizes continuous improvement, so expect growth opportunities that help you refine your leadership skills while guiding your team towards excellence.

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What safety protocols must be adhered to by a Senior Production Manager at North Coast Seafoods?

Safety is paramount at North Coast Seafoods. As a Senior Production Manager, you’ll be responsible for conducting regular safety meetings, enforcing safety systems, and ensuring all team members follow company and regulatory standards. Familiarity with safety protocols such as SQF, GMPs, and HACCP is crucial in maintaining a safe work environment.

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What is the company culture like at North Coast Seafoods for a Senior Production Manager?

The culture at North Coast Seafoods is rooted in strong core values like teamwork and respect. As a Senior Production Manager, you’ll find an inclusive environment where open communication and collaboration are encouraged. Our leadership team is approachable, and we’re committed to ensuring that everyone feels valued and part of the North Coast family.

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Common Interview Questions for Senior Production Manager
Can you describe your experience in seafood production management?

When discussing your experience, focus on specific roles and responsibilities you've had in seafood production management. Highlight any unique projects, improvements in production processes, or teams you've managed, emphasizing achievements that align with the responsibilities of the Senior Production Manager position at North Coast Seafoods.

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How do you ensure quality standards in seafood production?

To effectively answer this question, outline the quality assurance protocols you’ve implemented in previous roles. You might mention adherence to HACCP standards, regular quality inspections, and staff training initiatives focused on maintaining product integrity—key practices that align with North Coast Seafoods' commitment to quality.

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What strategies do you use for team development?

Discuss specific mentoring and coaching strategies you've employed to help team members grow. Mention how you've assessed performance, identified strengths and weaknesses, and facilitated professional development opportunities, illustrating your commitment to fostering a high-performing team in your past roles.

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How do you handle production emergencies or bottlenecks?

Provide examples of how you’ve successfully mitigated production crises in the past. Emphasize your problem-solving skills, ability to work under pressure, and ways you communicated effectively with your team to maintain a steady workflow during unexpected challenges.

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What experience do you have with safety compliance in a production environment?

Talk about your track record in ensuring safety compliance, mentioning specific certifications you hold, such as OSHA 10 or 30. Describe how you conducted safety audits, implemented training programs, and fostered a culture of safety to reinforce the significance of compliance in your previous workplaces.

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Can you explain how to optimize production efficiency?

Outline the methods you've used to improve production efficiency in previous positions. Discuss metrics you’ve tracked, processes you’ve streamlined, and the importance of resource allocation—demonstrating how these changes led to positive production outcomes.

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What role does communication play in your management style?

Describe your preferred communication techniques, such as regular team meetings, one-on-one check-ins, or performance reviews. Highlight your commitment to transparency and how open dialogue fosters a collaborative culture, essential for a Senior Production Manager at North Coast Seafoods.

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What technological tools do you utilize in production management?

Identify any specific project management, scheduling, or analytics tools you’ve used to enhance production management. Talk about how these tools assisted in tracking metrics, optimizing processes, and maintaining high-quality standards—connecting your experience to North Coast Seafoods' approach to production.

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Describe a time you successfully managed conflict within your team.

Share a specific instance where you resolved conflict, focusing on how you facilitated conversation between parties, approached the situation with empathy, and found a solution that satisfied both employees while maintaining team harmony—crucial for any Senior Production Manager.

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How do you promote a culture of safety among your team?

Discuss initiatives you’ve put in place to encourage safety, such as safety workshops, regular training, and accessible reporting systems for safety concerns. By focusing on how you’ve engaged your team about safety’s importance, you can illustrate your alignment with North Coast Seafoods' commitment to a safe workplace.

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At North Coast we are committed to providing our customers with a consistent supply of the highest-grade of finfish and shellfish imaginable.

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Full-time, on-site
DATE POSTED
December 11, 2024

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