Virtual Sales Representative

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to the market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.  

The Virtual Sales Representative (VSR) will be responsible for marketing and selling pharmaceutical products via teleconference and/or telephone to targeted health care offices and providers. They will provide impactful core selling messages, materials, and samples as part of their remote engagements. VSRs will need to be flexible regarding job responsibilities as they will include a variety of tasks: white space target coverage, vacant territory coverage, as well as aligned sales team’s micro focus practitioners. The VSR will create positive virtual selling interactions and increase market growth for Client’s products. Additionally, they will possess excellent customer service skills and have polished marketing and sales acumen to cultivate current office targets and develop new healthcare provider relationships within those offices. Those skill sets will also be needed to explain the features and benefits of assigned products as well as addressing questions and concerns in order to increase sales. Furthermore, they will possess the ability to learn complex medical topics, industry compliance guidelines, patient assistance programs, pharmacy and insurance landscapes.

EVERSANA Deployment Solutions offers our VSRs competitive hourly compensation, lucrative bonus potential, paid time off, company paid holidays, excellent training, employee development programs, 401-k plan with an employer match, and an incredible list of comprehensive employer benefits that includes medical, dental, and vision insurance along with a whole host of other valuable programs. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Our employees are tasked with delivering excellent business results through the efforts of their teams.  These results are achieved by:

• Complete assigned product training at an advanced level, developing a comprehensive understanding of general disease state, assigned product features and benefits, and core selling messages
• Develop expertise in delivery of core selling messaging for assigned promoted products
• Meet or exceed call expectations and sales attainment goals set forth by the Client
• Ensure that sample and literature requests are generated accurately and perform appropriate follow up and investigation on product shipments as needed
• Maintain database entries on targeted customer calls including attempts, product discussions, literature requests, and sample requests
• Provide feedback and recommendations to team leadership on areas and opportunities for improvement
• Comply with all company, PDMA, compliance and regulatory policies and guidelines
• Work independently from "remote" home office
• Cultivate assigned virtual territory & be accountable for measurable results
• All other duties as assigned

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

• 4-year Bachelor's degree from an accredited college or university 
• 2 years pharmaceuticals sales experience (Virtual/Tele-sales); preferable in dermatology
• Buy-and-Bill sales experience preferred 
• Proficiency in Microsoft Office software especially Word, Excel and Outlook required with the and ability to learn new software as needed
• Excellent communication & rapport building skills in a virtual environment
• Ability to collaborate with other team members to understand customer needs and provide customer support
• Ability to articulate complex clinical data
• Ability to learn complex medical topics, industry compliance guidelines, patient assistance programs, pharmacy and insurance landscapes
• Aptitude and confidence to converse with HCPs, as well as all levels of practice office staff
• Customer-centric
• Planning and prioritization 
• Stable internet connection adequate to support voice over VoIP calls and virtual call platforms

Patient Minded - I act with the patient’s best interest in mind.

Client Delight - I own every client experience and its impact on results.

Take Action -  I am empowered and hold myself accountable.

Grow Talent - I own my development and invest in the development of others. 

Win Together - I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters -  I speak up to create transparent, thoughtful and timely dialogue.

Embrace Diversity - I create an environment of awareness and respect..

EVERSANA is committed to providing competitive salaries and benefits for all employees. The anticipated base salary range for this position is $65,000 to $85,000 and is not applicable to locations outside of the U.S. The base salary range represents the low and high end of the salary range for this position.  Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living).  EVERSANA reserves the right to modify this base salary range at any time.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at [email protected].

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