Executive Assistant (Engineering, Product, Design)

Heap's mission is to power business decisions with truth. We're building the next generation of product analytics that automatically captures customer interactions, makes sense of them, and makes them actionable for anyone. We want to enable everyone to understand their millionth customer as well as they understood their first.

We are looking for a self motivated Executive Assistant to work directly with our EVP of Engineering, EVP of Product, and VP of Design. This person should like working in a fast paced environment and have the ability to juggle multiple critical requests. In addition to managing administrative duties, you will work with other C/VP level leaders within Heap on strategic initiatives that are key to the success of our company.

At Heap, this means you should be:

• Extremely detailed oriented: you will manage all aspects of calendar, appointments, travel and related action items helping to drive completion of key deliverables and following up on outstanding items.
• Efficient: be able to multitask in a fast paced environment. Knowing how and what to prioritize will be a key to success.
• Be proactive: anticipate important meetings, deadlines, and create time for work asking the right questions to assess priority and ensuring the right documentation/communication are in place.
• Handle confidential information: high level of integrity and discretion handling sensitive business and personal information for C-level executives.
• Support leadership: plan and manage office and client functions and work with the broader leadership team at Heap to coordinate company wide initiatives.

What we're looking for:

• Experience supporting leaders through periods of high growth.
• Highly motivated, organized individual with a strong attention to detail who is able to work effectively with minimal supervision.
• Has led and managed the delivery of projects across multiple stakeholders.
• Clear written and verbal communication skills, ability to communicate with all levels of leadership.
• Effective organizational, communication, and interpersonal skills.
• Ability to prioritize and handle multiple assignments at any given time.
• Ability to anticipate needs of others.

People are what make Heap awesome. Regardless of age, education, ethnicity, gender, sexual orientation, or any personal characteristics, we want everyone to feel welcome. We are committed to building a diverse and inclusive equal opportunity workplace everyone can call home.

Heap has raised $205M in funding from NEA, Y Combinator, Menlo Ventures, SVAngel, Sam Altman, Garry Tan, Alexis Ohanian, Harj Taggar, Ram Shriram, and others. We offer plenty of awesome benefits, and we were named #1 on Glassdoor's Best Places to Work (SMB). We'd love to hear from you!

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