Audit Coordinator I - Proofreader

EXL Health is seeking a candidate for a hybrid position as an Entry Level Proofreader. This hybrid position is located in our Pittsburgh, PA office in the Robinson Area. Training for this role will be done in our EXL Pittsburgh office during office hours, once completed this role will move to hybrid working 60% of the time in the office and 40% of the time remote.The Proofreader is responsible for conducting quality reviews of all correspondence, such as client letters and emails, ensuring accuracy in format, spelling, and grammar. This includes letter templates and outgoing/incoming correspondence in the Pittsburgh mailroom (such as letters and documents). As part of the responsibilities, you will track and provide roll-up reporting on common errors or trends identified during proofreading and provide constructive feedback to improve overall quality.Responsibilities:Responsible for reviewing the accuracy and consistency of client letters and emails, ensuring accuracy of format, spelling, and grammarApprove and share letters and letter templates with Configuration team through a ticket systemCoordinate completion of letter review between departmentsEscalate issues to management and handle for follow up action as neededValidate documentation is scanned/uploaded correctly into the database from items received in the mailroom (letters and documents)Sort, count, and audit incoming and outgoing letters in a mailroom environmentEnter quality data/statistics into spreadsheets and/or reportsProvide daily, weekly, and monthly quality reportsOrganize and communicate quality results with other departments involved in the quality assurance processWill perform other duties as assignedConduct all job functions and responsibilities in accordance with all company Compliance, Information Security and Regulatory policies, procedures, and programsQualificationsHigh School DiplomaWorking knowledge of MS Excel, Word and PowerPointProofing/editing experienceKnowledge and SkillsProofreading correspondence templates and meticulously correcting grammatical, punctuation, formatting, and spelling errorsA strong grasp of English grammar and syntaxProficiency in MS Word and Excel is essentialExcellent attention to detail and the ability to work efficiently within strict deadlines.Strong organizational skills, meticulous attention to detail, able to meet tight deadlines, work well under pressure, and possess excellent written, verbal, and oral communication skillsExcellent proofing/editing skillsExcellent computer competencyAbility and desire to accurately perform repetitive tasksMust be able to work under deadlines. Must be able to utilize independent decision-making skills in a wide variety of situations.Requires a high degree of accuracy in the performance of varied responsibilitiesMust be self-motivated to complete work in a timely manner to meet deadlinesAbility to walk, bend, kneel, stand, and/or sit for an extended period of timeAbility to work in a fast pace environmentWhat we offer:EXL Health offers an exciting, fast paced, and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions. From your very first day, you get an opportunity to work closely with highly experienced, world class Healthcare consultantsYou can expect to learn many aspects of businesses that our clients engage in. You will also learn effective teamwork and time-management skills—key aspects for personal and professional growthWe provide guidance/coaching to every employee through our mentoring program wherein every junior-level employee is assigned a senior-level professional as an advisorThe sky is the limit for our team members. The unique experiences gathered at EXL Health sets the stage for further growth and development in our company and beyond