Database Administrator II

Experian is the world's leading global information services company. During life's big moments – from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers – we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and excel, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.

As the world's leading repository of consumer credit data, Experian is transforming data into solutions that facilitate transactions, ensure financial safety and improve the financial lives of millions of consumers around the world. We have been named by Forbes magazine as one of the "World's Most Innovative Companies" and ranked on Fortune's Best Companies to work for.

We are looking for a Database Administrator II to aide to both the IT Infrastructure and Development teams.

Reporting to the Database Operations Director, you will help support existing systems 24x7 and responsible for administering MSSQL server environments across on-prem and Cloud.

Responsibilities:   

• Manage SQL Server Databases through multiple product lifecycle environments, from development to mission critical product systems. 
• You will configure and maintain database servers and processes, including monitoring of DB health and performance, to ensure high levels of performance, availability and security. 
• Independently analyze, solve, and correct issues in real-time, providing problem resolution end-to-end. 
• Refine and automate regular processes, track issues, and document changes. 
• Assist developers with complex query tuning and schema refinement. 
• Provide 24*7 support for critical production system. 
• Perform scheduled maintenance and support release deployment activities after hours. 
• Share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members. 
• Develop and Service Improvement Plans. 
• Installation of Database Product 
• Database backup and restoration  Ensure database product patches up to date. 
• Database upgrades 
• Database Encryption and encryption key rotation/management 
• Database Performance Tuning 
• Database Clustering and DR setup and testing 
• Lead and support technical troubleshooting 
• Provide and update SOPs on-need basis 
• Provide On-call Support and after hour support if needed 

• Bachelor's degree (in Computer Science or related field) or equivalent experience
• 4+ years of experience Managing MSSQL Server databases in large environments
• Working knowledge for large Database implementations and Support
• Working knowledge of any Cloud Environment (AWS or Azure)
• Working knowledge of other Database Technologies (MySQL, Postgres, MongoDB etc)
• Experience in review of Access Plans with the dba team and developers to make recommendations
• Familiarity with multiple data movement utilities
• Understand tablespace types, utilization, and management
• Shell scripting skills
• Practical experience monitoring databases with teammates to tune and provide a high availability service
• Knowledge of federated databases is beneficial
• Ability to work and communicate effectively in a team environment
• Knowledge sharing and creation of knowledge articles
• Strong strategic process and procedure methodology with attention to maintaining robust audit controls
• Experience working within different cultural and multi-lingual environments

This is a permanent home-based role in Costa Rica. No relocation available.

Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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