Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Healthcare Revenue Cycle - Client Relationship Manager- Remote image - Rise Careers
Job details

Healthcare Revenue Cycle - Client Relationship Manager- Remote

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com

Job Description

At Experian Health, our employees can shape more than products – they shape the future of U.S. healthcare. Experian Health is a pioneer for innovations leading the way in revenue cycle management, identity management, patient engagement, and care management for hospitals, physician groups, labs, pharmacies and other risk-bearing entities. https://www.experian.com/healthcare/

At Experian Health, our employees can shape more than products – they shape the future of U.S. healthcare. Experian Health is a pioneer for innovations leading the way in revenue cycle management, identity management, patient engagement, and care management for hospitals, physician groups, labs, pharmacies and other risk-bearing entities. https://www.experian.com/healthcare/

As a Client Relationship Manager, you will report to the Client Organization, and partner in building and maintaining trusting relationships, with our customers. Those relationships are focused on overall satisfaction for assigned clients, for all implemented products, ensuring overall satisfaction and revenue protection, through relationship management, client health monitoring and helping identify account expansion opportunities.

This is a remote role, with approximately 35%+ required travel. Preferred candidates will reside in TN, OH, MN, WV, VA, KY, IA,MN,MO, IL, KS, PA, but open to all U.S. locations.

You'll have opportunity to:

  • Maintain relationships with clients at an operational level, connecting with the client regularly to assist with issue resolution, goals, initiatives, and delivering product enhancements to align with the client's current needs and future roadmap
  • Facilitate Quarterly Business Reviews in tandem with Sales, expressing client successes and Return on investment, includes documenting action items and go forward strategy.
  • Facilitate proactive use of our client Community, driving client adoption for managing support cases, knowledge and product enhancements

Qualifications

  • Healthcare Revenue Cycle experience is required
  • 35%+ required travel
  • Familiar with the broad range of Experian Health products and services
  • 4 years' experience as a Relationship Manager, within healthcare I.T./healthcare revenue cydle and management of multiple provider accounts
  • Provider based background recommended in PAS and/or PFS related roles
  • Excellent skills in Salesforce.com or a similar CRM
  • Experience with Healthcare Revenue Cycle, Registration and backend billing required

Benefits/Perks:

  • Great compensation package and bonus plan
  • Core benefits including medical, dental, vision, and matching 401K
  • Flexible work environment, ability to work remote
  • Flexible time off including volunteer time off, vacation, sick and 12-paid holidays

Additional Information

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

#LI-Remote

Experian Glassdoor Company Review
4.2 Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon
Experian DE&I Review
No rating Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon
CEO of Experian
Experian CEO photo
Jennifer Schulz
Approve of CEO

We pride ourselves on being certified as a Great Place To Work and firmly believe that creating a positive company culture is less about ping pong tables and more about transparency, connection, and "work with purpose." The unique perspective of e...

221 jobs
MATCH
Calculating your matching score...
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
November 2, 2024

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
Other jobs
Company
Posted last month
Company
Posted 15 days ago
Mission Driven
Collaboration over Competition
Inclusive & Diverse
Growth & Learning
Maternity Leave
Paternity Leave
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401K Matching
Paid Time-Off
Company
Experian Remote Centro Corporativo El Cafetal, Heredia, Heredia, Costa Rica
Posted yesterday
Company
Experian Remote 80 Victoria St, London SW1E 5JL, UK
Posted last month