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Senior Product Manager, Identity and Fraud - job 2 of 2

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Job Description

As a Senior Product Manager, you will report to the Senior Director, Identity and Fraud Product Management and define and execute product strategy, new product development, and innovation, translating strategy into product roadmaps and marketing plans. You will be part of Experian's Fraud and Identity product team, managing and developing products, innovations, and propositions that support our clients across various industries.

 

Job Responsibilities:

  • Manage products within Experian's Fraud Data Network consortiums, including initiatives through their entire lifecycle. This includes conceiving and building out new concepts, driving software development projects, launching high-quality new products and use cases, driving revenue in partnership with Marketing and Sales, and addressing underperforming products.
  • Conduct in-depth market, industry, and opportunity analysis to identify market problems and client pain points. Develop new product ideas, conduct research, stay on top of market and competitive trends, and execute a strategic product roadmap.
  • Work collaboratively across the Experian organization to understand client needs, gather product requirements, and recommend product ideas and enhancements.
  • Engage with clients to uncover industry-wide insights and help them prevent various types of fraud, including first-party fraud, third-party fraud, and first payment default
  • Oversee the management of the Fraud Data Network(s), ensuring the effective exchange of data among telecommunications providers to identify patterns of risky application behavior and mitigate fraud losses. Work closely with data furnishers to ensure data contribution and feedback loops.
  • Collaborate with product, engineering, operations, compliance, legal, sales, and other stakeholder groups to drive annual growth expectations.
  • Establish and maintain metrics and track performance to ensure the delivery of expected results from new and existing products. Continuously monitor operational efficiency across Analytics, Data Management, Compliance, Disputes and Reporting to Consortiums.
  • Ensure compliance with legal and regulatory requirements, including FCRA and GLBA attributes and scores to ensure data is used appropriately.
  • Monitor, track, and forecast revenue and pipelines and evaluate P&L's, as appropriate. Responsible for fiscal year attainment of budgeted revenue and margin / EBIT goals.

Qualifications

Qualifications

  • Bachelor's Degree in related field
  • 5+ years experience in product management and product marketing (full product lifecycle from inception to deliver)
  • Experience in analytics, financial services, credit risk, credit policy, regulatory risk, enterprise risk, data management or marketing services.
  • Demonstrated experience in developing business and investment cases and in managing to a product level P&L
  • Knowledge in working with multiple functional areas such Marketing, Technology, Sales, Client Support, Legal, Compliance, and Finance.
  • Ability to understand, summarize and explain complex and technical problems.
  • Ability to evaluate and prioritize requirements given business value versus constraints.

Additional Information

Benefits/Perks:

  • Great compensation package and bonus plan
  • Core benefits including full medical, dental, vision, and matching 401K
  • Flexible work environment, ability to work remote, hybrid or in-office
  • Flexible time off including volunteer time off, vacation, sick and 12-paid holidays

 

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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Average salary estimate

$125000 / YEARLY (est.)
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$100000K
$150000K

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What You Should Know About Senior Product Manager, Identity and Fraud, Experian

Join Experian as a Senior Product Manager, Identity and Fraud and take part in redefining how we address fraud across various industries. At our beautiful location in Costa Mesa, CA, you’ll work under the guidance of our Senior Director, Identity and Fraud Product Management, where your expertise will be invaluable in shaping product strategies and managing innovations. You will dive deep into market analysis, conceptualizing new ideas, and developing robust product roadmaps and marketing plans that resonate with our client's needs. From engaging clients to gather insights to driving product lifecycles through software development, your role will be incredibly dynamic. You’ll be responsible for overseeing the Fraud Data Network, collaborating with various teams, and ensuring compliance with vital regulations. If you're looking for a role where analytical thought meets tactical execution, and you’re passionate about empowering clients to combat fraud, this is your opportunity. Join our award-winning, diverse team that places immense value on work-life balance, career development, and a culture of innovation at every level. Let’s unlock the true potential of data together at Experian!

Frequently Asked Questions (FAQs) for Senior Product Manager, Identity and Fraud Role at Experian
What are the responsibilities of a Senior Product Manager, Identity and Fraud at Experian?

As a Senior Product Manager, Identity and Fraud at Experian, you'll manage products within the Fraud Data Network, conduct in-depth market analysis, develop product roadmaps, and engage with clients to understand their needs. Your responsibilities will also include overseeing software development projects, ensuring compliance with legal regulations, and collaborating with cross-functional teams to drive growth and innovation.

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What qualifications are needed for the Senior Product Manager, Identity and Fraud position at Experian?

Candidates for the Senior Product Manager, Identity and Fraud role at Experian should have a Bachelor's Degree in a related field and over 5 years of experience in product management. Expertise in analytics, financial services, and data management is essential. Familiarity with regulatory compliance and the ability to prioritize business requirements are also key qualifications.

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How does Experian support work-life balance for Senior Product Managers?

Experian takes work-life balance seriously and offers a flexible work environment, allowing Senior Product Managers to work remotely, in a hybrid model, or from the office. Additional perks include flexible time off, wellness programs, and a focus on employee well-being - all contributing to a supportive work culture.

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What growth opportunities can a Senior Product Manager, Identity and Fraud expect at Experian?

At Experian, Senior Product Managers, Identity and Fraud can expect various growth opportunities, including professional development programs, access to advanced training, and engagement in innovative projects. The company's focus on DEI ensures that every employee has access to climb their career ladder, making growth exciting and achievable.

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What can I expect from the team culture at Experian for the Senior Product Manager role?

The team culture at Experian is built on collaboration, inclusivity, and respect. As a Senior Product Manager, you will be part of a diverse and award-winning team that values authenticity, innovation, and recognition of each individual’s contributions, making it a great place to work.

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Common Interview Questions for Senior Product Manager, Identity and Fraud
Can you explain your product management experience relevant to the Identity and Fraud sector?

When discussing your product management experience in the interview, mention specific projects you’ve managed, particularly those related to fraud prevention or identity verification. Highlight your understanding of the full product lifecycle and your ability to make data-driven decisions.

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How do you prioritize product features for development in a fast-paced environment?

In answering this question, discuss your approach to evaluating features based on client feedback, business value, and development constraints. Provide examples of how you've used frameworks like the MoSCoW method to prioritize effectively.

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How do you gather and incorporate client feedback into the product development process?

Discuss your strategies for soliciting client feedback, such as surveys or direct interviews, and how you analyze that feedback to inform product enhancements. Share examples where client insights led to successful product iterations.

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What strategies do you use to conduct market analysis?

Explain your methods for market analysis, including using competitive intelligence tools and customer research. Emphasize your ability to synthesize data into actionable insights to guide product direction and innovation.

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Describe a time when you faced a significant challenge in product management and how you overcame it.

Provide a specific example where you identified a major challenge in product development, detailing your problem-solving process, stakeholder engagement, and the successful outcomes resulting from your strategies.

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How do you ensure compliance with regulations when managing products?

Discuss your familiarity with regulations such as FCRA and GLBA, and explain the methods you employ to ensure compliance, such as cross-departmental collaboration with legal and compliance teams during product development.

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What approach do you take to manage cross-functional teams?

Share your collaboration strategies with different functional areas, emphasizing communication tools and regular check-ins to ensure alignment on project goals and timelines while engaging all stakeholders effectively.

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Can you tell us about your experience with data management and analytics in product development?

Highlight your familiarity with data management and analytics tools you’ve used in previous roles. Explain how you've utilized data to drive decisions and inform product development, making a connection to fraud prevention tactics.

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How do you track and evaluate product performance?

Describe the performance metrics you typically monitor post-launch, such as user engagement and revenue growth, and detail how you leverage these insights to inform ongoing product enhancements and objectives.

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What role does innovation play in your approach to product management?

Discuss your perspective on innovation and how you've successfully integrated new technologies or processes into your product management practices to improve products or customer satisfaction.

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Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)

We pride ourselves on being certified as a Great Place To Work and firmly believe that creating a positive company culture is less about ping pong tables and more about transparency, connection, and "work with purpose." The unique perspective of e...

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DATE POSTED
April 19, 2025

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