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Senior Product Owner, Fraud and Identity - job 1 of 2

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Job Description

You will be part of Experian's Fraud, Innovation, and Commercialization team, developing products, innovations and propositions that support our clients across multiple industries including financial services, FinTech, health, auto, public sector, e-commerce and more. You will report to the Senior Manager Identity Fraud Product Management and work with one or more scrum teams to drive product development of best-of-breed solutions such as Precise ID, KIQ, Identity Element Network, and more.

As a Product Owner, much of your time will be spent writing requirements, participating in the Agile development ceremonies, leading backlog refinement sessions, helping scrum teams with decisions on priorities on day-to-day basis and planning out roadmaps. More specifically, you'll be working with our Product Managers and several internal cross-functional stakeholders to understand opportunities to improve fraud management capabilities and focus on deriving solutions to given business problems. You'll maximize the value of our identity and fraud solutions by prioritizing and driving new product releases, enhancements, and fixes as the product representative for one or more agile software development teams.

 

Your primary responsibilities include:

  • Product Owner for one or more scrum teams
  • Working with the Product Manager and stakeholders to understand the business problem, voice of customer and identify the capabilities to add to the product
  • Produce a healthy backlog by refining prioritized features into user stories
  • Define sprint goals and manage scope and deliverables of a release
  • Define acceptance criteria and drive iteration goals via prioritized stories
  • Lead design deep-dives, grooming sessions and coordinate with internal cross-functional stakeholders on gathering integration and operational requirements
  • Lead preparation of backlog for PI planning sessions and plan roadmaps
  • Accept user stories at the end of sprint and facilitate internal stakeholder communication about project status and releases
  • Review and support product documentation activities

Qualifications

  • Bachelor's degree or equivalent and experience as a Business Analyst, Product Owner or Product Manager within a Software / Technology context
  • 5+ years of related experience
  • Technical expertise and the ability to work with customers and other stakeholders
  • Experience working in an Agile environment in software product development, using one or more of the primary Agile methodologies (Scrum/Kanban/XP etc.)
  • Experience networking, collaborating, and influencing different partners
  • Demonstrate a understanding of business processes and apply to translate that understanding into technical requirements
  • Experience the identity and fraud industry would be considered an advantage
  • Industry or academic certifications relevant to the domain, technology, and/or discipline of Product Ownership
  • Expertise using Jira and Confluence to capture and prioritize release requirements
  • Experience with user interface product development and working with user experience design teams

Additional Information

Benefits:

  • Great compensation package and bonus plan
  • Core benefits including full medical, dental, vision, and matching 401K
  • Flexible work environment, ability to work remote, hybrid or in-office
  • Flexible time off including volunteer time off, vacation, sick and 12-paid holidays

 

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

#LI-Remote

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Average salary estimate

$135000 / YEARLY (est.)
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$120000K
$150000K

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What You Should Know About Senior Product Owner, Fraud and Identity, Experian

As a Senior Product Owner for Fraud and Identity at Experian, based in Costa Mesa, CA, you will be at the forefront of innovation and product development, ensuring that our cutting-edge identity and fraud solutions meet the evolving needs of our clients across various industries including financial services, healthcare, and e-commerce. You'll collaborate closely with scrum teams to drive the development of advanced products such as Precise ID and KIQ, maintaining a healthy backlog filled with prioritized features that enhance fraud management capabilities. Your role will involve writing precise requirements, participating in Agile ceremonies, and engaging with cross-functional stakeholders to understand their needs and challenges. By leading backlog refinement sessions and planning roadmaps, you'll maximize the value delivered by our innovative solutions. With at least 5 years of experience in product management, coupled with your technical expertise and ability to influence various partners, you will be pivotal in translating business problems into actionable product features. If you are passionate about fighting fraud and identity theft while working in a flexible environment that celebrates diversity and innovation, this position at Experian could be an excellent fit for you. Let’s redefine the landscape together!

Frequently Asked Questions (FAQs) for Senior Product Owner, Fraud and Identity Role at Experian
What are the responsibilities of a Senior Product Owner at Experian?

As a Senior Product Owner at Experian, you will be responsible for overseeing the development of identity and fraud solutions. This includes writing detailed requirements, managing the product backlog, working closely with scrum teams, defining sprint goals, and leading stakeholder communications regarding project status. Your role is crucial in ensuring that the features developed address real business needs and add value.

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What qualifications are needed to become a Senior Product Owner at Experian?

To qualify for the Senior Product Owner position at Experian, candidates typically need a bachelor’s degree and at least 5 years of experience as a Business Analyst, Product Owner, or Product Manager in a related technology field. Familiarity with Agile methodologies, technical expertise, and experience within the identity and fraud industry can be advantageous.

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What Agile methodologies do Senior Product Owners at Experian use?

Senior Product Owners at Experian commonly work within Agile frameworks such as Scrum, Kanban, and XP. Participation in Agile ceremonies, managing backlogs, and driving iterations are central aspects of this role, allowing the teams to deliver products efficiently while responding to feedback and evolving client needs.

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How does Experian support professional development for Senior Product Owners?

Experian emphasizes a people-first culture that significantly values professional development. As a Senior Product Owner, you'll have access to training, industry certifications, and mentorship opportunities to further enhance your skills. Our commitment to diversity, equity, and inclusion also provides a rich learning environment.

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What is the work environment like for Senior Product Owners at Experian?

The work environment for Senior Product Owners at Experian is flexible and collaborative. Employees can choose to work remotely, in a hybrid setup, or in-office. Experian fosters a culture of innovation and work-life balance, with ample opportunities for career growth, volunteerism, and wellness initiatives.

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Common Interview Questions for Senior Product Owner, Fraud and Identity
How do you prioritize your backlog as a Senior Product Owner?

It's important to focus on business value and customer impact when prioritizing your backlog. I typically engage with stakeholders to gather feedback, assess the urgency of requirements, and evaluate how each feature aligns with our strategic goals. This allows me to create a prioritized list that maximizes our team's development efforts.

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Can you describe your experience with Agile practices?

I have extensive experience in Agile methodologies, specifically Scrum. I am comfortable participating in sprint planning, daily stand-ups, and retrospectives, while actively collaborating with my team to refine user stories and adjust our approach based on insights. This adaptive mindset has been key in delivering high-quality features on time.

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What strategies do you use to communicate with cross-functional teams?

Effective communication is crucial for success as a Senior Product Owner. I use regular check-ins, detailed documentation, and visual tools like Jira and Confluence to facilitate transparent dialogue. Additionally, I encourage open discussions during Agile ceremonies, ensuring everyone’s perspective is heard and acknowledged.

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How do you handle conflicts within your team?

When conflicts arise, I address them directly and constructively. I strive to create an environment where team members feel safe to express their concerns. By facilitating open discussions about differing viewpoints, we can often come together to find common ground and work toward a resolution collaboratively.

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What are the most critical metrics you track as a Product Owner?

As a Product Owner, I track metrics such as user engagement rates, feature adoption, and customer feedback scores. These metrics help me evaluate the success of our products and inform decisions around iterations or new developments, ensuring we are meeting the needs of our customers effectively.

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How do you ensure user stories are well-defined?

I ensure user stories are well-defined by collaborating closely with stakeholders to gather thorough requirements and expectations. I use the INVEST criteria—Independent, Negotiable, Valuable, Estimable, Small, and Testable—as a checklist to refine stories and ensure they are actionable and clear for the development team.

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What role do you believe a Senior Product Owner plays in the development cycle?

The Senior Product Owner plays a crucial role in bridging the gap between customer needs and development efforts. By maintaining a prioritized backlog, defining clear requirements, and actively involving stakeholders in the process, the Product Owner ensures that the team is delivering valuable products aligned with business goals.

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How do you handle last-minute changes to product requirements?

When faced with last-minute changes, I assess the impact of the change on our current sprint and overall roadmap. I communicate with the team to evaluate feasibility and re-prioritize our backlog if necessary, ensuring that we remain agile and responsive without compromising quality.

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Can you describe a successful product you managed and the strategy behind it?

One successful product I managed involved the development of a new fraud detection solution. The strategy involved leveraging deep customer insights and market analysis to define features that would differentiate us from competitors. We iteratively developed the product, incorporating user feedback throughout the process, which ultimately led to significant adoption and positive customer reviews.

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What challenges have you faced as a Product Owner and how did you overcome them?

One challenge I faced was aligning diverse stakeholder interests. I overcame this by organizing workshops to facilitate open dialogue and gather input from all stakeholders. This collaborative approach not only built consensus but also helped identify shared goals, which led to stronger product outcomes.

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We pride ourselves on being certified as a Great Place To Work and firmly believe that creating a positive company culture is less about ping pong tables and more about transparency, connection, and "work with purpose." The unique perspective of e...

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DATE POSTED
April 18, 2025

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