Export Customer Service / Demand Specialist

At Canidae, we believe that what’s best for our pets is best for us all. That’s why for over 25 years we’ve been committed to providing high-quality pet food for pets and their people. Our products are packed full of goodness to bring out the best in pets, with recipes made from wholesome ingredients and formulated for whole-body health.

Goodness comes through not just in the quality of our ingredients and formulas, but also through the dedicated employees we hire. The talented teams at our plant in Brownwood, Texas, our headquarters in Stamford, Connecticut, and our national sales force across the country work together every day to bring happiness and health to pets, because we believe that happy pets make happy humans. Joining Canidae means joining a company committed to nurturing the health of pets and their people but also the health of our planet at large, through our investment in regenerative agriculture and sustainable business practices. If that's the type of environment that most interests you, this position may present you with a great opportunity to further develop your operations and quality management career and skills.

Due to the scope and needs of the business, this position is a hybrid role and is eligible for remote work.

The Export Customer Service/ Demand Specialist will work out of our Stamford, CT office and report to the Director of Supply Chain. The key responsibilities and duties of this position include, but are not limited to:

Drive for Results: Indicates through actions and decisions a sense of importance and urgency to get the job done; focuses on the most important things and demonstrates an impatience with obstacles and lack of movement.

Learning Agility: Adapts quickly when faced with unfamiliar challenges and ambiguity while maintaining the mindset of continuous learning, development, growth from mistakes with a willingness to take on new challenges.

Collaboration: Works with colleagues across Canidae to maintain a culture of mutual respect and shared values to achieve company and individual objectives through effective communication and relationship-building principles.

Strategic Thinking: Obtains information and identifies key issues and relationships relevant to achieving a long-range goal or vision; commits to a course of action to accomplish a long-range goal or vision after developing alternatives based on logical assumptions, facts, available resources, constraints, and organizational values.

Canidae Culture: Keeps Canidae’s mission – “Hungry for Goodness” and values at the forefront of decision making and day-to-day actions.

Courage: Willingness to choose an approach not tried before and seeks solutions beyond conventional ones, expresses original views; engages in challenging dialogue to benefit Canidae’s business, understands the risks taken, and takes accountability/ownership for decisions made.

Planning and Organizing: Manages own time and resources to ensure work is completed efficiently; spends time on what is important; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently.

Technical / Functional: Maintains a satisfactory level of technical and professional skill or knowledge in related functional areas.