F&B J1 Intern, SLS LUX

A global tribe of individuals, partners and progressives, devoted to creating extraordinary experiences for our community throughout our proprietary brands - we are sbe. Visionaries at the forefront of hospitality, cuisine, design, residences and entertainment, our lifestyle moments are forged with highly-curated and passionate service. We are committed to authenticity, sophistication, mastery and innovation.

Our stage is the world. Our time is now.

With this in mind, we foster a family environment built on values that describe our lifestyle, experiences and how we see the world. When you have a tribe such as ours and place it in and around the collection of accommodations, restaurants, nightlife, retail and gaming, you create a force that cannot be replicated by anyone else. We are an equal opportunity employer.

Under the general guidance of the Restaurant Manager, participate in a 12 month J1 internship program focused on F&B front of house operations. Assist in ensuring efficient service of all food in the restaurant and provide guests with exceptional experiences by providing assistance and support.

Duties & Functions:

• Must love and support their TEAM!
• Must love and take care of guests!
• Must say “yes” and “thank you” often!
• Runs all food from the kitchen to assigned table station and other stations as needed
• Always uses position numbers
• Receives food and places hot food into warmers and cold food and salads into reach-ins
• Ensures that all guests feel welcome and are given responsive, professional, gracious service at all times
• Anticipates guest needs, when possible, and provides extra items, drinks, and condiments to the table
• Understands the order taken and any changes to the menu
• Aware of all upcoming orders and status of tables expecting food
• Serves water and non-alcoholic beverages to guests, removes dirty dishes from tables
• Ensures that dining room is supplied with appropriate and clean utensils, china, glassware, water, condiments, and anything else that is necessary
• Assists the kitchen in expediting the service process in order to maintain the flow of service throughout the dining room
• Performs all side work duties assigned and maintains the cleanliness of the restaurant
• Communicate effectively, both verbally and in writing, to provide clear direction to the venue teams.
• Communicate with employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information.
• Remain calm and alert, especially during emergency situations and/or heavy restaurant activity, serving as a role model for team and other employees. Interact with other department personnel and venue staff as needed.
• Any other reasonable duties as assigned by the supervisor or manager
• We recognize we are in the hospitality industry and that may require us to provide lateral service. We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional service

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

• High School Diploma or equivalent required
• Prior experience in a public contact position, preferably in an upscale or lifestyle brand hotel
• Must have an exceptional personality and hospitality driven attitude
• Possess a gracious, friendly, and fun demeanor
• Ability to multitask, work in a fast-paced environment and have a high level attention to detail
• Maintain positive and productive working relationships with other employees and departments
• Ability to work independently and to partner with others to promote an environment of teamwork
• Must be able to stand or walk a minimum eight-hour shift.
• Must be able observant and quick to respond to various situations while also multitasking and handling stressful situations.
• Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary.
• Must have excellent communication skills and be able to read, write, speak and understand English.
• Must be able to work inside and outside at all times of the year as needed, based upon business volumes.