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Clinical Growth Manager – Austin, TX

Fay is looking for a Clinical Growth Manager to enhance its referral network with healthcare providers. This role focuses on building partnerships and increasing accessibility to nutrition care.

Skills

  • Sales experience
  • Partnerships management
  • Communication skills
  • Organizational skills
  • Healthcare knowledge

Responsibilities

  • Identify and develop referral relationships with clinicians and healthcare organizations.
  • Educate providers about Fay’s services.
  • Coordinate and attend in-person visits and events.
  • Act as the voice of referring providers internally.
  • Help shape strategy and materials for clinical outreach.

Education

  • Bachelor's degree preferred

Benefits

  • Health insurance
  • Flexible schedule
  • Growth opportunities
To read the complete job description, please click on the ‘Apply’ button

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Clinical Growth Manager – Austin, TX, Fay Servicing

As a Clinical Growth Manager at Fay in Austin, TX, you will be at the forefront of transforming how people access essential nutrition care. Your primary mission will be to expand our referral network by connecting with healthcare providers across various specialties, from primary care physicians to specialized clinicians. As you build and cultivate important partnerships, you will take charge of hosting informative meetings and engaging events that not only highlight what Fay has to offer but also solidify our presence in the local healthcare landscape. Your efforts will be instrumental in amplifying the reach of our mission, ensuring that more patients receive the life-changing care they deserve. If you thrive on personal connections with physicians and care teams, bring with you at least two years of experience in sales, partnerships, or clinical outreach—particularly within the healthcare or digital health space, and have a knack for managing multiple relationships seamlessly, then this role is tailored for you. You will have the chance to act as the voice of referring providers internally, shaping strategies that enhance our services while keeping the patient perspective at the forefront. Join us as we work hand-in-hand to make nutrition care more accessible, combining heart, hustle, and humility to drive positive change in the healthcare industry. Together, let’s celebrate our successes and make a real impact, one meal at a time. If you’re ready to embark on this fulfilling journey, we encourage you to learn more about our vibrant team and mission.

Frequently Asked Questions (FAQs) for Clinical Growth Manager – Austin, TX Role at Fay Servicing
What responsibilities does a Clinical Growth Manager at Fay have?

In your role as a Clinical Growth Manager at Fay, you will be responsible for identifying and developing referral relationships with a variety of healthcare providers. You'll educate clinicians on how Fay's services can benefit their patients, coordinate and attend in-person meetings, and strategically shape our outreach efforts. Your expertise in building trust and managing multiple partnerships across markets will significantly enhance patient access to vital nutrition care.

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What qualifications are needed for the Clinical Growth Manager position at Fay?

To thrive as a Clinical Growth Manager at Fay, you should have at least 2 years of experience in sales, partnerships, account management, or clinical outreach, ideally within healthcare or digital health fields. Strong communication skills, organizational abilities, and a passion for building relationships are crucial. A genuine commitment to Fay’s mission of making nutrition care accessible will also set you apart.

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What is the work environment like for the Clinical Growth Manager at Fay?

At Fay, the work environment is dynamic and mission-driven. As a Clinical Growth Manager, you’ll engage regularly with clinicians and healthcare organizations, fostering connections while making a meaningful impact. You will be part of a supportive team that values hustle and heart, working together to celebrate collective successes while navigating the exciting challenges of a fast-paced startup.

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How does the Clinical Growth Manager role contribute to patient care at Fay?

The Clinical Growth Manager role is pivotal in enhancing patient care at Fay by building strong referral relationships with healthcare professionals. By educating providers on how Fay's services support their patients, you will directly enhance access to life-changing nutritional interventions, positioning Fay as a crucial player in the healthcare ecosystem.

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What career growth opportunities are available for Clinical Growth Managers at Fay?

Fay actively encourages growth and development opportunities for its Clinical Growth Managers. As you thrive in your role, you may have the chance to take on additional responsibilities, lead new initiatives, or even transition into higher management roles, all while being supported by a culture that values personal and professional growth.

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Common Interview Questions for Clinical Growth Manager – Austin, TX
How do you approach building relationships with healthcare providers?

One effective way to build relationships with healthcare providers is through authentic communication and demonstrating the value of your services. Sharing success stories and providing tailored solutions to meet their needs will ensure a lasting partnership. It’s essential to listen actively and be responsive to their feedback.

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Can you discuss your experience with clinical outreach?

In my previous roles, I engaged in clinical outreach by connecting with various healthcare professionals to educate them about our offerings. By consistently following up and providing support, I established trust and secured numerous referral partnerships, which significantly increased patient access to services.

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How would you handle a challenging interaction with a healthcare provider?

In challenging interactions, I would remain calm and listen attentively to their concerns. It's important to empathize and address their issues while facilitating an open dialogue. This approach not only resolves conflicts but can also strengthen the relationship by building trust.

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What strategies would you implement to grow our referral network?

I would analyze current partnerships to identify growth opportunities, create targeted education sessions for providers, and actively participate in local events to raise awareness. Building a solid presence in the community and leveraging existing partnerships to gain introductions to new providers would be key strategies.

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What motivates you to work in the healthcare industry?

I am deeply motivated by the ability to positively impact patient lives through accessible healthcare solutions. Being part of a mission-driven organization aligns with my values and gives me a sense of purpose, knowing that my work contributes to improved health outcomes for many.

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Describe a successful event or presentation you organized in the past.

I organized a successful healthcare seminar where we presented our services to local clinics. The event fostered meaningful conversations, led to valuable feedback, and ultimately secured several partnerships. Effective promotion and engaging presentations made the event a highlight in building our network.

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How do you prioritize tasks when managing multiple partnerships?

I prioritize tasks by assessing urgency and strategic importance. Using tools to organize deadlines and maintaining clear communication with partners ensures that I meet their needs while managing my time efficiently. Regularly revisiting priorities helps me stay adaptable.

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How do you ensure that you stay informed about industry trends?

Staying informed about industry trends is crucial, so I regularly read professional journals, attend relevant webinars, and participate in networking events with industry leaders. Engaging with peers and thought leaders offers insights into emerging practices and strategies in healthcare.

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What is your understanding of Fay's mission and how do you connect with it?

Fay's mission centers around making nutrition care accessible to everyone. This resonates with me deeply as I believe that nutrition plays a critical role in overall health. I am committed to helping bridge gaps in care and foster partnerships that align with this vital mission.

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Why should we choose you for the Clinical Growth Manager position at Fay?

You should choose me for the Clinical Growth Manager position at Fay because of my proven track record in building partnerships and my passion for healthcare. I possess the necessary experience and skills to nurture referral networks while being deeply aligned with Fay's mission to make nutrition care accessible to all.

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Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
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Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)

Founded in 2008, Fay Servicing specializes in providing innovative servicing solutions for both current and past due mortgages. Before founding our company, we conducted an exhaustive analysis of the mortgage servicing industry and gained valuabl...

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SALARY RANGE
$60,000/yr - $80,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 12, 2025

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