QA Automation Manager (Remote)

United States (Remote)

What we’re building and why we’re building it. 

Every month, millions of people use America’s Rewards App, earning rewards for buying brands they love – and a whole lot more. Whether shopping in the grocery aisle, grabbing a bite at the drive-through or playing a favorite mobile game, Fetch empowers consumers to live rewarded throughout their day. To date, we’ve delivered more than $1 billion in rewards and earned more than 5 million five-star reviews from happy users. 

It’s not just our users who believe in Fetch: with investments from SoftBank, Univision, and Hamilton Lane, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.

Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.

Fetch is an equal employment opportunity employer.

The Role:

We are looking for a self-driven QA Automation Manager to set the vision, and strategy, and manage the delivery of outcomes for our test automation technologies to achieve business goals.

At Fetch, we are passionate about solving challenging problems and embracing ambiguity. Our engineering philosophy promotes adaptability and innovation over rigid adherence to rules. Our engineers thrive in complex environments, making well-informed decisions even in uncertain situations. We seek out the necessary information and focus on action and impact, while consistently upholding high technical standards. In this role, you will be a technical leader, shaping best practices to build world-class test automation tools. You will lead and mentor engineers, fostering technical growth and collaboration within the team. As a hands-on leader, you will actively contribute to the codebase and deliver test automation tools alongside your team.

The ideal candidate:

• Experienced technical leader with a track record of designing innovative test automation solutions, launching software quickly with high quality, measuring results, and achieving business outcomes
• Experienced manager of high-performing QA teams with a desire to mentor, guide, and coach QA engineers who are at different stages of their careers
• An effective communicator and collaborator including with engineering, product, Design/UX, analytics, operational departments, and external partners where necessary
• Able to thrive in uncertainty and comfortable with a high degree of ownership and bias for action; you’re a driver rather than a passenger
• Takes charge and steers the ship by defining your vision, not simply executing previously set priorities
• Has recent hands-on experience with developing test automation tools from scratch

Success in this role means:

• Setting the mission, vision, and strategy for your initiatives, and collaborating cross-functionally to align stakeholders
• Leading out test automation initiatives to ensure they are meeting the highest standards
• Developing talent from within
• Immersing yourself in the Fetch needs and becoming an expert in your subject area
• Using a combination of QA instincts and data to drive decisions and results
• Collaborating with engineering and QA leaders on strategies to drive the breadth, depth, and accuracy of our test automation solutions
• Collaborating with QA and software engineering leaders to define, execute, and launch innovative test automation enhancements
• Consistently demonstrating clear improvements to our test automation metrics
• Driving initiatives to elevate the abilities of our QA team, and the overall company
• Attracting and retaining top talent to grow your team
• Getting into the details to ensure we build a world-class product that our consumers and partners love and cannot live without
• No excuses; take ownership and responsibility for outcomes, and be ready to take action to remediate issues and solve tough problems in a fast-paced environment

At Fetch, we'll give you the tools to feel healthy, happy and secure through:

• Equity for everyone
• 401k Match: Dollar-for-dollar match up to 4%.
• Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
• Continuing Education: Fetch provides ten thousand per year in education reimbursement.
• Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
• Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, including Juneteenth and Indigenous People’s Day, as well as our year-end week-long break. 
• Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule. 
• Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
• Hybrid Work Environment: Collaborate with your team in one of our stunning offices in Madison, Birmingham, or Chicago. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home.