Job details

Emergency and Critical Care Assistant Practice Manager / Veterinary Technician

Fetch Specialty & Emergency Veterinary Centers is seeking an experienced Veterinary Technician to serve as our Assistant Practice Manager of Emergency and Critical Care (APM-ECC) in our new Clearwater, FL hospital. As a family-owned emergency and specialty veterinary hospital, we offer advanced and specialized veterinary services to our clients and referring veterinarians. The Assistant Practice Manager (APM-ECC) assists in providing a successful outcome in patient care, a positive guest experience, while promoting a collaborative environment between team members in the hospital.

Essential Functions:

Direct and supervise Emergency and Critical Care team members in an active leadership role in ensure team success (90% clinical environment, 10% office/clerical environment)
Collaborate with training and clinical team members to ensure that training and quality goals are met
Coach and lead through effective feedback to team members through the supervisory team
Monitor and evaluate operations on a daily basis
Responsible for assignment and direction of work, development and training
Adjust team member schedules to accommodate the patient needs of the hospital as needed
Ensure the adequacy and adjust inventory levels of all goods and supplies necessary for the operation of the hospital on a daily basis
Maintain familiarity and ensure compliance with state and federal regulations, Standard Operating Procedures (SOPs), Standards of Care (SOCs) and Occupational Safety and Health Administration (OSHA) guidelines
Assists in building rapport with clients and referring veterinarians to ensure an overall high level of customer satisfaction with the hospital and services we provide
Minimize hospital liability through constant risk management review
Report all unsafe situations and complaints
Create and maintain a positive team environment

Supervisory Responsibility

This position supervises all assigned team members to include leads and supervisory staff members for the Emergency, ICU and Critical Care departments.

Required Education and Experience

Bachelor’s or Associate’s degree, a minimum of 3 years’ of equivalent work experience or a combination of education and experience
Supervisory experience in a veterinary hospital
Demonstrated work history of above average performance, customer service, and attendance

Benefits:

401(k) matching
Health / Dental / Vision Insurance
Life Insurance
Employee assistance program
Employee discount
Pet Wellness Plan
Paid time off
Shift differentials
Uniform allowance
Tuition reimbursement

Average salary estimate

$60000 / YEARLY (est.)

min

max

$50000K

$70000K

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What You Should Know About Emergency and Critical Care Assistant Practice Manager / Veterinary Technician, Fetch Veterinary

Fetch Specialty & Emergency Veterinary Centers is on the lookout for a passionate and experienced Veterinary Technician to take on the role of Assistant Practice Manager of Emergency and Critical Care (APM-ECC) at our new Clearwater, FL hospital. As part of our family-owned business, you’ll be immersed in a supportive environment where advanced and specialized veterinary services are our top priority. This unique position combines leadership with hands-on clinical duties. You’ll direct and supervise a dedicated team of Emergency and Critical Care professionals, ensuring that patient care and team success are at the forefront of what we do. You’ll play a pivotal role in monitoring operations, coaching staff, adjusting schedules based on patient needs, and maintaining compliance with all relevant regulations and safety standards. Creating a positive guest experience is critical, and as part of this leadership role, you’ll build rapport with clients and veterinary partners alike. Your expertise will help minimize hospital liability through ongoing risk management practices. With a mix of clinical and administrative responsibilities, your days will be as varied as they are rewarding. If you’re a driven Veterinary Technician looking to step into a leadership position and help shape the future of veterinary care, we invite you to join our Fetch family and make a real difference in the lives of pets and their owners.

Frequently Asked Questions (FAQs) for Emergency and Critical Care Assistant Practice Manager / Veterinary Technician Role at Fetch Veterinary

What are the responsibilities of an Emergency and Critical Care Assistant Practice Manager at Fetch Specialty & Emergency Veterinary Centers?

As the Emergency and Critical Care Assistant Practice Manager at Fetch Specialty & Emergency Veterinary Centers, your responsibilities include supervising the Emergency and Critical Care team, ensuring quality patient care, collaborating with clinical team members on training, and evaluating daily operations. You’ll also manage team schedules, maintain inventory levels of necessary supplies, and ensure compliance with all state and federal regulations.