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Backoffice Specialist

Fever is a leading global live-entertainment discovery tech platform looking for a Backoffice Specialist to join the Sales Operations team. Ideal candidate will have excellent multitasking skills and the ability to thrive under pressure.

Skills

  • Fast learner
  • Good multitasking skills
  • Interpersonal relationship management
  • Fluent in English and Spanish
  • Proficient in Microsoft Office

Responsibilities

  • Management of internal Back Office system
  • Creation and management of plans on the platform
  • Weekly database performance control
  • Coordination with teams for marketplace changes
  • Maintenance and management of API integration
  • Content update for Fever marketplace

Benefits

  • Attractive compensation package
  • 40% discount on Fever events
  • Opportunity for growth
  • Great work environment
  • Private health insurance
  • 20 days annual leave
  • Free food and drinks
To read the complete job description, please click on the ‘Apply’ button

Average salary estimate

$40000 / YEARLY (est.)
min
max
$30000K
$50000K

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What You Should Know About Backoffice Specialist, FeverUp

Hey there! We’re Fever, the leading global live-entertainment discovery tech platform, and we’re thrilled that you’re considering joining us as a Backoffice Specialist in vibrant Mexico City. Here at Fever, our mission is clear: to democratize access to culture and entertainment, and we’re doing it through our innovative technology that connects over 125 million people to personalized experiences in their local cities. As our Backoffice Specialist, you’ll be an integral part of our Sales Operations team, diving into tasks like managing our internal Back Office system and overseeing the plans that enter our platform. You'll become a key player in ensuring our database queries run smoothly each week and working closely with various teams to coordinate vital marketplace setups and changes. If you love to monitor, update, and manage content while keeping things organized, this role will be perfect for you! We’re looking for someone with strong multitasking abilities who can thrive under pressure and maintain solid communication across departments. Plus, with our generous benefits ranging from competitive compensation and discounts on events to a welcoming work environment, we ensure you'll feel right at home from day one. If that sounds exciting and you meet our qualifications, we can't wait to meet you and explore what we can achieve together at Fever!

Frequently Asked Questions (FAQs) for Backoffice Specialist Role at FeverUp
What does a Backoffice Specialist do at Fever?

As a Backoffice Specialist at Fever, your primary responsibilities will include managing our internal Back Office system, overseeing the creation and management of plans on our platform, and ensuring that our database queries run effectively. You'll collaborate with various departments to make necessary changes in our marketplace configuration, maintain integration via APIs, and update content on the Fever marketplace.

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What skills are required to be a Backoffice Specialist at Fever?

To excel as a Backoffice Specialist at Fever, you should possess strong multitasking skills, excellent communication abilities in both English and Spanish, and a proficiency in Microsoft Office. Experience in similar roles for at least two years is also essential, along with the ability to work under pressure and effectively manage interpersonal relationships within the company.

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Is experience necessary for the Backoffice Specialist position at Fever?

Yes, Fever is looking for candidates with at least two years of experience in similar roles for the Backoffice Specialist position. This experience is crucial as it equips you with the skills needed to handle the fast-paced environment and diverse responsibilities associated with the role.

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What are the benefits of working at Fever as a Backoffice Specialist?

Working as a Backoffice Specialist at Fever comes with numerous perks including a competitive compensation package, a significant bonus for top performance, a 40% discount on all Fever events, and private health insurance. You'll also enjoy a great work environment with a young international team, free food and drinks in our kitchen, and opportunities for professional and personal growth.

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What is the work culture like at Fever?

At Fever, we pride ourselves on fostering a vibrant, inclusive, and diverse workspace where everyone's background and ideas are valued. You’ll find a dynamic work culture with supportive colleagues, a sense of responsibility from day one, and the chance to have a real impact within our high-growth technology platform.

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How does Fever support employee growth?

Fever is deeply committed to the professional and personal growth of our employees. As a Backoffice Specialist, you will have opportunities to take on responsibilities that contribute to your development, support from a talented team, and a work environment that encourages learning and growth.

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What kind of challenges will a Backoffice Specialist face at Fever?

As a Backoffice Specialist at Fever, you’ll encounter challenges such as high demand peaks that require strong problem-solving skills and the ability to adapt quickly. You'll also need to navigate the intricacies of maintaining marketplace configurations and managing database performance, all of which will test and strengthen your capabilities.

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Common Interview Questions for Backoffice Specialist
Can you describe a time when you successfully managed a project under pressure as a Backoffice Specialist?

In your response, highlight specifics about the project, the challenges you faced, and the team dynamics. Discuss the methods you used to prioritize tasks and how your efforts contributed to the project's success.

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How do you ensure accuracy when managing data in a Back Office system?

Talk about your processes for data verification and quality control. Mention tools or software you use, and emphasize the importance of attention to detail and double-checking work to maintain data integrity.

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What strategies do you use for effective communication with team members across departments?

Discuss your beliefs about transparent communication, regular updates, and teamwork. Provide examples of how you've encouraged open lines of communication and resolved any issues directly.

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How do you prioritize tasks when you have multiple deadlines to meet?

Explain your approach to prioritization, such as creating to-do lists, identifying urgent versus important tasks, and managing your time effectively. Provide an example of how this process has worked for you in the past.

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What is your experience with API integration and how have you managed it in your previous roles?

Share your Direct experience with API integrations, explaining how you maintained these integrations and any challenges you faced. Highlight technical skills or tools you used to ensure smooth operation and communication between systems.

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Can you give an example of how you've utilized Microsoft Office tools to enhance your work in a Back Office role?

When answering this, emphasize your proficiency with tools like Excel for data management or PowerPoint for presenting information. Be specific about projects where these tools helped streamline processes or improve communication.

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What do you believe is the most challenging aspect of being a Backoffice Specialist?

Be candid about the challenges and discuss key areas you find most demanding, such as managing competing priorities or ensuring seamless databases. Explain how you approach these challenges effectively.

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How do you stay updated with industry trends relevant to Backoffice operations?

Discuss the resources you use, such as industry publications, LinkedIn groups, or webinars. Share your commitment to continuous learning and improvement to keep pace with the evolving technology and business practices.

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Describe a time when you had to analyze data and make recommendations based on your findings.

Provide a concrete example of how you analyzed the data, what recommendations you made, and how these impacted your incoming plans or operations positively. Focus on your analytical skills and decision-making.

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What motivates you to work in a role like Backoffice Specialist at Fever?

Share your passion for the entertainment and tech industry and your eagerness to be part of a team that's dedicated to enhancing user experiences. Discuss your desire for personal growth and your commitment to contributing to Fever's mission.

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Fever is the leading global entertainment discovery platform and has revolutionised the world of entertainment since 2015. Fever empowers event organizers to create amazing experiences in multiple cities globally.

26 jobs
MATCH
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$30,000/yr - $50,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
November 26, 2024

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