Staff Platform Engineer (Hybrid)

Our Purpose

At Fiddler, we understand the implications of AI and the impact that it has on human lives. Our company was born with the mission of building trust into AI. With the rise of the internet, trust in AI has been degraded by a plethora of issues like spam, fraudulent transactions, hate speech, and online abuse. Fiddler enables organizations to get ahead of these issues by building trustworthy, transparent, and explainable AI solutions. 

Fiddler partners with AI-first organizations to help build a long-term framework for responsible AI practices, which, in turn, builds trust with their user base. Data Science, MLOps, and business teams use Fiddler AI to monitor, explain, analyze, and improve their AI solutions to identify performance gaps, mitigate bias, and drive better outcomes. Our platform enables engineering teams and business stakeholders alike to understand the “why” and how behind model outcomes.  

Our Founders

Fiddler AI is founded by Krishna Gade (engineering leadership at Facebook, Pinterest, Twitter, and Microsoft) and Amit Paka (two-time founder with acquisitions by Samsung and PayPal and product roles at Expedia and Microsoft). We are backed by Insight Partners, Lightspeed Venture Partners, and Lux Capital. 

Why Join Us

Our team is motivated to unlock the AI opaque box and help society harness the power of AI. Joining us means you get to make an impact by helping reduce algorithmic bias and ensure that models in production across many different industries are transparent and ethical.  We are an early-stage startup and have a rapidly growing team of intelligent and empathetic doers, thinkers, creators, builders, and everyone in between. The AI and ML industry has a rapid pace of innovation and the learning opportunities here are monumental. This is your chance to be a trailblazer.  

Fiddler is recognized as a pioneer in the field of AI Observability and has received numerous accolades, including:  2022 a16z Data50 list, 2021 CB Insights AI 100 most promising startups, 2020 WEF Technology Pioneer, 2020 Forbes AI 50 most promising startups of 2020, and a 2019 Gartner Cool Vendor in Enterprise AI Governance and Ethical Response. By joining our brilliant (at least we think so) team, you will help pave the way in the AI Observability space.

The Opportunity

As a Platform Engineer at Fiddler, you will contribute to a next-generation developer platform powering responsible AI. This platform enables our product engineers to move at lightning speed and allows our on-prem customers to deploy our Product in various configurations. In this role, you will collaborate closely with teams across the company—including Backend, Solutions Engineering, Customer Success, and Product.

What You'll Do

• Build self-service infrastructure to enable engineers and customers to deploy code quickly and reliably.

• Manage a container-based model-serving platform across hosted, multi-cloud environments, and on-premise VPCs.

• Operate and optimize infrastructure components, including compute, networking, and storage.

• Own the development experience for customers, encompassing CI/CD, local development environment, documentation, compliance, upgrades, and more.

• Automate processes for increased efficiency.

• Establish monitoring and health reporting for infrastructure, advancing self-healing principles.

• Participate in on-call responsibilities for services you oversee.

What We are Looking For

• B.S or above in Computer Science or related technical major.

• 7+ years backend, DevOps, and/or systems/Infrastructure engineering experience.

• Hands-on experience with core AWS technologies (EC2, VPC, EBS, ALB, RDS, S3, EKS etc.) or similar in other clouds.

• Proficiency with coding in Python and infrastructure/application management tools (e.g. Terraform, Helm).

• Hands-on experience with CI/CD pipeline and Build tools such as GitHub Actions, Argo

•  CD/Workflow, FluxCD, etc.

• Experience with standard Linux distributions.

• Experience with Infrastructure monitoring tools like Prometheus, Loki, Fluentbit, Grafana etc

• Significant experience with management of Kubernetes clusters and Docker container image builds

• Good understanding and High Availability and Disaster Recovery design techniques and infrastructure.

• Preferably Hybrid with at least 2 day a week in the Palo Alto office. Will consider full remote for a strong candidate.

Pay Range in San Francisco California is $130,000 - $210,000. If you are in the Bay Area, this is a hybrid role where you meet in the Palo Alto office at least twice a week.

The posted range represents the expected salary range for this job requisition and does not include any other potential components of the compensation package, benefits, and perks previously outlined. Ultimately, in determining pay, we'll consider your experience, leveling, location, and other job-related factors.

Fiddler is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.