Job details

Field Service Intern

Overview:

This internship is a great opportunity to gain real-world experience at one of the world’s leading specialty measurement companies. Discover your potential through a unique hands-on experience where you will be supported by the expertise and mentorship of our teams.

In this role you will learn more about the Waters innovative product suite (LC, LC/MS, HPLC/UPLC, SFC) for multiple customer laboratories spanning across the Pharmaceutical & Life Sciences, Chemical Materials, Clinical, Food, Environmental, Forensics, Academia and Government Industries.

A typical internship is 10-12 weeks of field-based work visiting our customers with a field mentor from mid June through August. Waters is looking for students who are interested in being in the vicinity of and are commutable to most metropolitan cities in California including Santa Clara, San Francisco, San Jose, Santa Cruz, Sunnyvale, Oakland, East Bay . Please note, this is not a remote internship opportunity.

Responsibilities:

supporting the field mentor during system installation, conducting routine on-site corrective repairs and (PM) preventative maintenance on Water’s systems.
assisting Field Service Specialists on the Alliance Systems and supporting a team of service specialists whose purpose is to build & maintain relationships with customers and provide them with best-in-class solutions.
assisting with performance maintenance planning, organization, and documentation.
engaging with the customers of Waters and assisting with evolving our deep relationships which includes visiting the various locations of our customers with your mentor.
attending mentorship sessions within the Sales and Services organization.

Qualifications:

Currently pursuing a B.A. or B.S. degree in a STEM field.
Proven ability to critically evaluate the situation at hand with solid verbal and written communication skills.
Having the skills to understand and work with machinery, and can demonstrate a high level of customer service

The Employee Success Model is the framework that outlines the company’s valued behaviors.

Authentic – Self-aware and acts with integrity, transparency and humility
Enterprise Minded – Advances Waters values and vision as a true company owner
Outside-in Thinking – Carrying a broad global perspective driven by customer success
Agile – Disciplined, fact-based approach balancing strategic thinking and execution
People Focused – Actively creates the conditions for others to be successful

If you would like to learn more about student opportunities,click here

Click here to learn more about our Diversity, Equity and Inclusion (DEI) commitment where we have the highest score of 100% rating on the 2022 Corporate Index, CEI, the annual scorecard for LGBTQ +workplace equality.

Company Description:

Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for more than 60 years. With more than 7,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.

Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We’re the problem solvers and innovators that aren’t afraid to take risks to transform the world of human health and well-being. We’re all in it together delivering benefit as one to provide the insights needed today in order to solve the challenges of tomorrow.

Diversity and inclusion are fundamental to our core values at Waters Corporation. It is our responsibility to actively implement programs and practices to drive inclusive behavior and increase diversity across the organization. We are united by diversity and thrive on it for the benefit of our employees, our products, our customers and our community. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status.

Key Words: intern, summer intern

By Waters

Waters Corporation unlocks the potential of science through analytical measurement technology, deep scientific expertise, and reliable insights to enhance human health and well-being. As a global provider of analytical technology, Waters makes sci...

19 jobs

FUNDING

Public

SENIORITY LEVEL REQUIREMENT

Early

INDUSTRY

Biotech & Pharmaceuticals

TEAM SIZE

5001-10000

LOCATION

Hybrid, based in Milford, MA

DATE POSTED