Job details

UX Writer, Billing and Admin

Figma is growing our team of passionate people on a mission to make design accessible to all. Born on the Web, Figma helps entire product teams brainstorm, design and build better products — from start to finish. Whether it’s consolidating tools, simplifying workflows, or collaborating across teams and time zones, Figma makes the design process faster, more efficient, and fun while keeping everyone on the same page. From great products to long-lasting companies, we believe that nothing great is made alone—come make with us!

We’re looking for an experienced UX writer/content designer to lend a human touch to our billing and admin features.

You’ll join 7 kind-hearted word nerds on the UX writing team and work closely with people all across the company. You’ll shape strategy alongside PMs, design alongside designers, and solve enterprise-grade mysteries with some of the best researchers and data scientists on the planet. Along the way, you’ll help define Figma’s voice, and create resources that make everyone at Figma a better writer.

This is a full-time role that can be held from one of our US hubs or remotely in the United States or Canada.

What you’ll do at Figma:

Make Figma more useful for our largest customers, and ensure our pricing model is intuitive and clear
Captain all language around admin and billing features
Participate in critiques, sharing your work and giving feedback on visual and interaction design
Craft UX copy guidelines and improve the UX writing team’s processes
Build a strong culture of writing at Figma

We’d love to hear from you if you have…

Experience working on admin or billing features
5+ years experience writing interface copy (settings, menus, tooltips, dialogs, etc.)
Examples of partnering with internal teams to solve a complex business problem
A track record of going beyond words to shape interaction design and overall UX
Samples of admin or billing work you can share with us

It’s an added plus if you…

Have worked on pricing models or seat management
Can articulate big ideas in small spaces, and explain complex writing decisions clearly
Are proactive and independent
Enjoy moving quickly, while also sweating the right details

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Pay Transparency Disclosure

If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below.

Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.

Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles. Figma’s compensation and benefits are subject to change and may be modified in the future. You may view our Pay Transparency Policy by clicking on the corresponding link.

Annual Base Salary Range (SF/NY Hub):

$149,000—$288,000 USD

At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.

Examples of accommodations include but are not limited to:

Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews

By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with the applicable candidate section of Figma's Privacy Policy.

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CEO of Figma

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By Figma

Figma, a web-based design platform, enables teams to collaboratively create, share, and refine products, enhancing creative productivity for industry leaders like Microsoft, Google, and Airbnb.

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