Director of Internal Communications

Filevine is forging the future of legal work with cloud-based workflow tools. We have a reputation for intuitive, streamlined technology that helps professionals manage their organization and serve their clients better. We’re also known for our team of extraordinary and passionate professionals who love working together to help organizations thrive. Our success has catapulted Filevine to the forefront of our field—we are ranked as one of the most innovative and fastest-growing technology companies in the country by both Deloitte and Inc.

Our Mission

Filevine is building the seamless intersection between legal and business by creating a world- class platform to help professionals scale.

Job Summary:

The Director of Internal Communications is a strategic, high-impact role responsible for ensuring clear, consistent, and inspiring communication of the CEO's vision, strategic priorities, and key initiatives to employees across the organization. This leader will be the voice that unifies the company, articulating messages that reinforce alignment with the CEO's vision, advance employee understanding of Filevine goals, and foster a culture of transparency and engagement. The Director will partner with senior leaders and cross-functional teams to develop and implement a comprehensive internal communications strategy that builds a sense of purpose, drives engagement, and enhances organizational alignment.

• Executive Communication Alignment: Partner closely with the CEO and executive team to craft messages that effectively convey the CEO’s vision, strategy, and priorities, fostering a unified company culture.
• Content Development: Create, review, and refine written, visual, and video content to communicate strategic initiatives, critical decisions, and key business updates across multiple channels, including email, Slack, company meetings, and video updates.
• Presentation Development: Develop presentations and talking points for the CEO and other executives for company-wide meetings, quarterly business updates, First Friday meetings, and leadership events, ensuring complex information is accessible and engaging.
• In-Person Engagements: Organize and support in-person communication sessions, including executive Q&As, small group discussions, and company-wide events to promote transparency and accessibility to leadership.
• Multi-Channel Communication Strategy: Design and implement a multi-channel internal communications plan that leverages Slack, video, and email to reach all employees effectively, driving engagement and consistency across locations.
• Employee Engagement & Feedback: Build systems for capturing employee feedback and insights to gauge the effectiveness of internal communications. Adjust communication strategies based on employee sentiment and emerging needs.
• Brand Consistency & Culture: Ensure all communications are in line with the company’s brand, tone, and culture, helping to foster a cohesive and inclusive work environment.
• Collaboration with Internal Stakeholders: Work cross-functionally with all departments to support internal communications needs related to policy changes, culture initiatives, employee resources, and more.

• Bachelor’s degree in Communications, Marketing, Public Relations, Business, or related field (Master’s degree preferred).
• 8+ years of experience in internal communications, corporate communications, or a related field, with at least 3 years in a leadership role.
• Demonstrated experience in a technology-driven organization is preferred.
• Exceptional writing, editing, and presentation skills, with a proven track record of simplifying complex topics.
• Strong proficiency with internal communication tools, including Slack, video conferencing platforms, and presentation software.
• High emotional intelligence, with the ability to handle sensitive communications with discretion and authenticity.
• Proven track record of fostering employee engagement and driving alignment with strategic initiatives.

Cool Company Benefits:

- A dynamic, rapidly growing company, focused on helping organizations thrive 

- Medical, Dental, & Vision Insurance (for full-time employees)

- Competitive & Fair Pay

- Maternity & paternity leave (for full-time employees)

- Short & long-term disability

- Ergonomic and height-adjustable workstations for onsite employees

- Opportunity to learn from a dedicated leadership team

- Centrally located open office building in Sugar House (onsite employees)

- Top-of-the-line company swag

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