Financial Aid Specialist I

We are one growing team with one powerful goal — and as a global leader in education, we strive for a workforce that reflects the individual differences of our learning community. We believe that our employees can be their best selves when they can be their true selves. That is why we’re committed to cultivating and preserving a culture of inclusion in which all our employees feel welcomed, valued and empowered. Together, we will shape the future of education by transforming lives beginning with yours.

This position will partially be based in the following office location.

However, partial remote work from the following states may also be considered: Massachusetts, Maine, Vermont.

The Opportunity

The FA Operations Support Analyst, a member of the Financial Aid Operations team in Student Financial Services, will be the Subject Matter Expert (SME) of all University Financial Aid Processing (calculations, returns, Title IV programs, COD processing, disbursement) and applicable federal regulations. The Support Analyst will oversee projects to support the continued improvement and streamlining of Financial Aid Operations. The Support Analyst will also perform support tasks for the daily operations involved in Financial Aid Operations. This is a Dual-Place position and you will report to the Associate Director of Financial Aid.

In this Role You'll Get To:

What we're Looking For:

Thinking about the job, but not sure you should apply? We still want to hear from you.

Are Benefits Important to You?

We offer exceptional benefits, many available starting on the first day of employment:

Anthem BlueCross affordable, low-deductible Medical insurance available on day one

Low to no-cost Dental, Vision and Life Insurance options

5 weeks of Paid Time Off that starts accruing on day one & Paid Holidays

A Retirement Plan with a 9% Employer Funded annual contribution

Tuition Benefits with family offerings

Who Are We?

SNHU employees are a team in every sense. Separately, we understand that each individual brings unique experiences, perspectives and ideas to create a vibrant work environment. Together we share common values of honesty, acceptance and accountability working as a unified force toward a common goal: to transform the lives of learners. By joining our team, you join us in our vision. Together, we’ll shape the future of education by transforming lives—beginning with yours.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Remote work disclaimer

Please note that this is a remote eligible position. At SNHU, we ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace at a fixed location within the United States (in one of the approved states as reflected above) that is free of distractions and dependencies.

Please note that a background check is required for employment.