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Property Manager

Job Overview:As a Community Association Manger, you'll be responsible for the leading our entire on-site operation. They effectively manage working relationships with all departments across the property in order to ensure that company objectives are met. Our Community Association Managers partner with Regional Directors and their respective Board of Directors to implement projects, overcome challenges, and provide quality service to our customers.Your Responsibilities:• Provide management and leadership to assigned property and book of business.• Manage the functions of a team within a property while maintaining standards of excellence for processes, methods, and personnel.• Act as liaison to ensure quality service is delivered, that Board expectations are met and to assist in prompt response and resolution to questions/problems.• Maintain knowledge and understanding of the contract between the association and FirstService Residential. Ensure all contractual obligations are being met.• Initiate contact with new residents.• Conduct site inspections regularly, identify deficiencies and provide recommendations and action plans to improve the property.• Oversee all construction projects and ensure property maintenance/improvement and other related projects are completed on time and within budget.• Create, maintain, and upload a wide variety of information in our portal including but not limited to work orders, signed meeting minutes and Monthly Management Report.• Interview, select, recommend, hire, train and schedule assigned staff. Ensure proper coverage and staffing levels. Provide directions to staff and assist in the investigation and resolution of problems.Skills & Qualifications:• 3+ years of experience in property Operations, Hospitality, or construction• Bachelor's degree in business or related field• Must be Certified and Licensed by the State of Florida for Community Association Management (CAM)• Critical thinking, problem solving, judgement and decision-making abilities are necessary.• Proficiency in computer programs like Microsoft Office, Outlook and Windows required.• Excellent organization, motivation, leadership, management, and interpersonal skills• Ability to work with sensitive and/or confidential information.• Knowledge and ability to apply Florida Statutes and Community documents.Physical Requirements:• Ability to lift up to 50lbs following appropriate safety procedures.• Must be able to stand, sit, walk, and occasionally climb.• Ability to respond to emergencies in a timely manner.• Ability to work in different environmental working conditions (wind, heat, cold, rain, etc.).Supervisory Responsibilities• Oversee property staff• Schedule: Monday-Friday 9:00a- 5:00pWhat We Offer:As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.Compensation: $100,000-$110,000 AnnualDisclaimer:The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.#INDHR

Average salary estimate

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$71500 / ANNUAL (est.)
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$70K
$73K

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What You Should Know About Property Manager, Firstservice Residential

Join our dynamic team as a Property Manager at FirstService Residential in North Miami Beach, FL! We're on the hunt for an enthusiastic Community Association Manager who is excited to lead our on-site operations and partner with various departments to meet our company goals. In this role, you'll manage a diverse book of business, ensuring excellence is delivered every step of the way. Your day-to-day will involve acting as a crucial link between our residents and the Board, overseeing construction projects, and facilitating smooth communication within the community. We value your expertise as you conduct regular site inspections, maintain essential records, and uphold our contractual obligations. If you have over three years of experience in property operations, possess a Florida Community Association Management License, and are equipped with outstanding leadership qualities, you could be the perfect fit for our team. We offer a comprehensive benefits package, generous time off, and a competitive salary ranging from $100,000 to $110,000 annually. Ready to make a difference in our community? Come grow with us at FirstService Residential!

Frequently Asked Questions (FAQs) for Property Manager Role at Firstservice Residential
What are the responsibilities of a Property Manager at FirstService Residential?

As a Property Manager at FirstService Residential, your main responsibilities include overseeing the entire on-site operation, managing relationships with staff and the Board of Directors, conducting site inspections, and ensuring that community standards are met. You will also be involved in construction projects and maintaining open, effective communication with residents to enhance their living experience.

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What qualifications are needed to be a Property Manager at FirstService Residential?

To become a Property Manager at FirstService Residential, you need to have at least 3 years of experience in property operations, hospitality, or construction, along with a Bachelor's degree in a related field. It’s essential to be certified and licensed by the State of Florida for Community Association Management (CAM). Proficiency in computer software like Microsoft Office is also important.

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What skills are essential for a Property Manager at FirstService Residential?

A successful Property Manager at FirstService Residential will need critical thinking, excellent judgment, decision-making abilities, and strong interpersonal skills. Organizational capability and proficiency in managing sensitive information are also crucial, ensuring you can address community needs promptly and efficiently.

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What is the work schedule like for a Property Manager at FirstService Residential?

As a Property Manager at FirstService Residential, your schedule will typically be Monday to Friday from 9:00 AM to 5:00 PM. There may be occasions where you need to travel for training or other company functions, but overall, the role offers a structured work-life balance.

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What can I expect in terms of compensation as a Property Manager at FirstService Residential?

As a Property Manager at FirstService Residential, you can expect a competitive annual salary in the range of $100,000 to $110,000, along with a variety of benefits. This includes health insurance options, paid time off, and a 401k with company matching, all designed to support your personal and professional growth.

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Common Interview Questions for Property Manager
Can you explain your experience related to property management?

In answering this question, highlight specific examples from your past experiences that showcase your abilities and successes in property management. Mention any challenges you overcame, and emphasize your leadership and problem-solving skills, as these are critical in this role.

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How do you prioritize tasks when managing multiple properties?

Discuss your method for prioritizing tasks, such as creating checklists, assessing urgency, and delegating appropriately. Demonstrating your organizational skills and ability to maintain quality service across all properties will impress the interviewer.

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What strategies do you use to resolve conflicts within a community?

Explain your approach to conflict resolution, emphasizing open communication, empathy, and negotiation skills. Provide an example of a conflict you resolved effectively to illustrate your capability in maintaining community harmony.

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How do you ensure compliance with community regulations and Florida statutes?

It's essential to stay informed about relevant laws and regulations. Discuss how you maintain your knowledge and how you implement compliance measures, such as regular training and updates for staff. Relate this to your past experiences where you have enforced compliance successfully.

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Describe a time when you improved a property’s value or attractiveness.

Provide a specific example that showcases your ability to enhance a property's value. Discuss what actions you took, the challenges faced, and the positive outcomes that followed, such as improved resident satisfaction or increased occupancy rates.

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What experience do you have with budgeting and financial management?

Outline your experience managing budgets for properties, including how you forecast expenses and maintain financial oversight. Share any achievements, like when you effectively reduced costs or optimized spending for better financial health.

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How do you maintain open communication with residents?

Share the channels you use for communication with residents, such as newsletters, online portals, or regular meetings. Emphasize the importance of transparency and being responsive to their needs to foster a positive community environment.

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What steps do you take during a property inspection?

Discuss your thorough inspection process, detailing the aspects you evaluate and how you document findings. Emphasize your proactive approach to identifying issues and implementing action plans to address deficiencies.

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How do you effectively lead your team?

Discuss your leadership philosophy, focusing on motivation, delegation, and support. Share examples of how you have successfully managed your team, helped them grow, and fostered a culture of accountability and excellence.

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Why do you want to work for FirstService Residential as a Property Manager?

Research the company beforehand and be prepared to explain why its mission and values resonate with you. Emphasize your passion for community management and how you see yourself contributing positively to the FirstService Residential team.

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LOCATION
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
November 30, 2024

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