Fitness Front Desk Associate

Club Pilates offers group reformer classes in various formats and levels to accommodate everyone seeking to learn Pilates and hone their fitness expertise. Club Pilates is a well-established, nation-wide brand, committed to providing affordable and accessible Pilates to the community.

Club Pilates is currently established in all 50 states and two countries.

POSITION: The purpose of the Front Desk is to assist members with customer service, close sales, and communicate via all platforms.

REQUIREMENTS:

• Excellent sales, communication, and customer service skills required
• Goal-oriented with an ability to achieve sales in memberships, retail, private training, and teacher training
• Ability to learn and use the Club Ready software system
• Ability to stand or sit for up to 8 hours throughout the workday
• Hearing sufficient to understand conversations, both in person and on the telephone
• Must be able to work under pressure and meet tight deadlines
• Must communicate professionally and effectively to clients and colleagues
• Must have excellent public speaking skills
• Must have proficient computer skills

RESPONSIBILITIES:

• Execute sales process of lead generation, follow up, and close
• Conduct tours of the facility while establishing a relationship and targeting individual’s needs and wants
• Maintain an acceptable level of personal sales production
• Emphasize of the objectives of the club as a fitness and wellness provider
• Present available services to current or prospective members
• Book quality appointments to achieve monthly sales quota
• Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
• Assumes responsibility for developing selling skills
• Assist in maintaining studio cleanliness
• Other duties as assigned

COMPENSATION & PERKS:

• Hourly pay plus commission on sales for new memberships and retail
• Opportunities for growth within the studios including additional sales and management positions with additional opportunities in franchised locations across the US
• Free Pilates classes

Job Type: Part-time

Pay: From $12.00 per hour

Benefits:

• 401(k)
• Employee discount
• Flexible schedule
• Paid time off

Schedule:

• Day shift
• Monday to Friday
• Night shift
• Weekend availability

Supplemental pay types:

• Bonus pay
• Commission pay

Application Question(s):

• Please list your availability to work. We are open from 6am - 9pm.

Work Location: One location