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General Manager - Operations

FLASH is a dynamic and innovative company specializing in parking & parking technologies. We are dedicated to delivering top-quality products and services to our clients. As we continue to grow, we seek an enthusiastic and detail-oriented General Manager to join our team.

 

This role will be a great role for you if you are someone who puts the customer’s needs first, likes to check things off your list, you are an over-communicator, have strong focus, extreme attention to detail, and a technical mindset.  

 

A candidate will be successful in this role if they have experience in parking/mobility tech, have strong customer facing communication skills and have an organized and flexible approach to the many competing priorities which arise on any given day. This dynamic role provides an excellent path to growth and many other roles within our growing organization.


What You’ll Do:
  • Sets strategic vision within a geographic area but tied to overall strategic goals and priorities of the company.
  • Capable of clearly articulating the company’s ongoing strategic vision into sound operating business plans and processes.
  • Assists sales team in developing sales strategies and execution of strategies leveraging data and technology.
  • Collaborates with all regional businesses to ensure strategies and expectations are aligned, executed, and accomplished to meet the overarching goals for the company.
  • Plans, organizes, and directs the execution through data analytics of all corporate business activities to drive sales execution and gain market share against competitors.
  • Stay informed and update on industry trends and leverage key relationships with organizations and industry leaders to grow the business.
  • Acts as a servant leader with a focus on developing a high performing team. 
  • Actively exhibit a commitment to support a diverse and inclusive work environment.
  • Other duties as assigned.


What You Bring to the Table:
  • High degree of knowledge and competency in the management of people.
  • Works in collaboration with all members of the executive leadership team to resolve challenges with minimal disruption to the organization.
  • Keen ability to not only review but interpret detailed data to drive business decisions.
  • Ability to direct, support, and coach leaders.
  • Ability to take appropriate disciplinary action when necessary.
  • Ability to set priorities, foster cohesion, and provide motivation to cross functional teams.
  • Desire to make focused decisions based on brand integrity and company values.
  • Strategic thinking partnered with tactical execution.
  • An understanding that data drives better decisions.
  • Self-starting, highly motivated, metrics/results oriented, customer-focused leader. A true impact player. 
  • Ability to travel (20-30%).


Minimum Education/Experience:
  • Must possess a four-year bachelor’s degree. An MBA is preferred.
  • At least 8 years of progressive leadership experience.
  • At least 8 years of senior sales experience.
  • At least 5 years of parking industry experience.
  • Experience working with a diverse stakeholder group.
  • Excellent written and verbal communication skills.
  • Exceptional organizational and project management abilities.
  • Comfortable with ambiguity and rapidly changing content and strategies.
  • A critical thinker, with an analytical mindset and a data-driven approach to problem solving.


$95,000 - $110,000 a year
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Average salary estimate

$102500 / YEARLY (est.)
min
max
$95000K
$110000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About General Manager - Operations, FLASH

Are you ready to take the reins as the General Manager - Operations at FLASH, a leading company in parking and parking technologies? Located in the vibrant heart of San Francisco, California, this role is perfect for an enthusiastic leader who thrives on delivering exceptional customer service and driving strategic growth. At FLASH, we value a customer-first approach, and we seek someone who is not only detail-oriented but also possesses a technical mindset. In this pivotal role, you'll set and articulate the strategic vision of our operations, collaborate closely with sales and regional teams, and leverage data analytics to enhance our market share. You'll also have the exciting opportunity to mentor and cultivate a high-performing team while fostering a diverse and inclusive work environment. If you're an innovative thinker with a knack for problem-solving and project management, we want to hear from you! Join us in shaping the future of parking technologies and advancing your career within our growing organization, where the potential for professional growth is limitless. The salary for this position ranges from $95,000 to $110,000 a year, making it an attractive opportunity for dedicated individuals looking to make a significant impact.

Frequently Asked Questions (FAQs) for General Manager - Operations Role at FLASH
What are the primary responsibilities of the General Manager - Operations at FLASH?

The General Manager - Operations at FLASH plays a critical role in setting the strategic vision aligned with the company's goals, collaborating with sales and regional units to ensure successful execution. Responsibilities include leveraging data to guide business decisions, executing corporate activities to drive sales, and leading a diverse and high-performing team.

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What qualifications are needed to become a General Manager - Operations at FLASH?

To qualify for the General Manager - Operations role, candidates must have a four-year bachelor’s degree, with an MBA preferred. Additionally, at least 8 years of leadership experience and senior sales expertise, as well as 5 years in the parking industry, are required. Strong communication skills and exceptional organizational abilities are also essential.

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How does FLASH support professional development for the General Manager - Operations?

At FLASH, professional development is a key priority. As the General Manager - Operations, you'll be encouraged to grow within the company, participate in leadership training, and take on new challenges that align with your career aspirations. The dynamic and supportive environment at FLASH fosters continuous learning and advancement.

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What kind of team dynamics can a General Manager - Operations expect at FLASH?

A General Manager - Operations at FLASH will experience a collaborative and inclusive team environment. You'll work with an executive leadership team focused on minimizing disruptions and maximizing efficiency, all while mentoring leaders and supporting cross-functional teams to ensure alignment with the company's strategic objectives.

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What opportunities for travel does the General Manager - Operations position at FLASH include?

The General Manager - Operations is expected to travel approximately 20-30% of the time, allowing for engagement with various regional teams and industry leaders. This travel component is crucial for fostering relationships and ensuring operational strategies are well aligned across all geographic areas.

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Common Interview Questions for General Manager - Operations
Can you describe your experience in the parking industry as it relates to the General Manager - Operations role?

When answering this question, highlight specific roles you’ve held in the parking industry, detailing the skills you've gained and how they apply to the position at FLASH. Emphasize your experience leading teams, navigating challenges, and implementing successful strategies.

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How do you prioritize competing tasks and projects?

To effectively answer this, explain how you assess urgency and importance, create to-do lists or project timelines, and communicate with your team about expectations. Use examples from your past experience where you successfully managed multiple priorities.

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What metrics do you consider important for driving operational success?

Discuss the key performance indicators (KPIs) you track to measure success in previous roles. Metrics related to sales figures, customer satisfaction, and operational efficiency should be mentioned, along with your approach to using these metrics for informed decision-making.

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Describe a time when you led a team through a significant change.

Illustrate your ability to lead through change by presenting a specific scenario, explaining the context, your leadership strategy, and the outcomes. Highlight your communication style and how you minimized disruption during the transition.

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How do you ensure your team remains motivated and engaged?

Discuss strategies you have employed to foster team engagement, such as regular feedback sessions, recognition of achievements, and professional development opportunities. Provide examples that showcase your ability to create a positive and productive team environment.

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What strategies would you implement to develop a high-performing team?

Talk about your experience in identifying team strengths and weaknesses, discussing approaches to training and mentorship, and promoting a culture of collaboration. Emphasize your belief in continuous learning and development as key drivers for creating a high-performing team.

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How do you handle conflicts within a team?

Explain your approach to conflict resolution, emphasizing the importance of open communication and understanding each party's perspective. Share an example where you successfully resolved a conflict and the lessons learned from that experience.

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What is your approach to data-driven decision-making?

Describe your experience with data analysis and how you use data to inform your decisions. Share specific tools or methods you employ to gather insights and translate them into actionable strategies that align with company objectives.

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How do you stay updated on industry trends and competitor movements?

Share your methods for keeping abreast of industry developments, such as participating in conferences, networking with industry leaders, or reading industry publications. Emphasize your commitment to leveraging this knowledge to benefit FLASH.

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What is your vision for the General Manager - Operations role at FLASH?

Convey your vision for how this role will influence the company’s growth. Highlight elements such as team leadership, strategic alignment with company goals, and the importance of innovation in the parking tech sector.

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Enabling Earth’s Largest platform of dynamic mobility hubs for everyone and everything that drives us. Powering the transformation to connected mobility through the digitization of parking assets while building a cleaner, safer, more efficient eco...

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Full-time, on-site
DATE POSTED
December 22, 2024

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