Job details

Client Engagement Manager

Flexport seeks a seasoned Client Engagement Manager to ensure merchant success and drive sustainable growth in fulfillment services. Successful candidates will act as a trusted liaison between merchants and internal teams.

Skills

Strong knowledge of e-commerce fulfillment processes.
Exceptional communication and interpersonal skills.
Analytical skills to interpret data for strategic recommendations.

Responsibilities

Establish and nurture relationships with key merchants.
Act as the primary point of contact for merchants.
Drive merchant success through tailored retention strategies.
Collaborate with merchants to align fulfillment solutions with their goals.
Educate merchants on Flexport's product and service suite.
Monitor client-specific metrics to identify trends.

Education

Bachelor’s degree in Business, Supply Chain Management, or related field.

Benefits

Comprehensive health benefits.
Equity options.
Flexible working environment.

To read the complete job description, please click on the ‘Apply’ button

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CEO of Flexport

Dave Clark | Ryan Petersen

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By Flexport

Flexport Inc. is an American multinational corporation headquartered in San Francisco. We focus on supply chain management and logistics, including order management, delivery, trade financing, insurance, freight forwarding and customs brokerage.

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