Community Manager

Austin, TX

Operations – Customer Experience /Remote

Fliff unpacks sports gaming into social, free-to-play games for all types of sports fans. We've built a social sports gaming experience that allows users to compete for leaderboard positioning, to achieve badges and build their status within the game.

We are pioneering play-for-fun sports gaming, with our flagship social sportsbook experience that includes sweepstakes promotions and loyalty rewards. We provide sports fans with fun, engaging, and free-to-play alternatives to real money gaming.

Job Summary:

We are seeking a talented Community Manager to join our team in the sports gaming industry. The successful candidate will be responsible for building and managing our online community, engaging with customers and fans, and promoting our brand and products through social media and other channels.

Responsibilities:

• Build and manage our online community, including social media channels, forums, and other online platforms
• Engage with customers and fans, responding to inquiries and feedback, and fostering a positive and engaging community environment
• Develop and implement social media and content strategies to promote our brand and products, and drive engagement and growth
• Collaborate with other departments, such as marketing and product development, to ensure that our community engagement efforts are aligned with business goals and customer needs
• Monitor and analyze social media and community metrics, and provide regular reports to management on community engagement, sentiment, and trends
• Plan and execute community events, promotions, and campaigns to drive engagement and customer loyalty
• Develop and manage relationships with key influencers and ambassadors in the industry, and leverage their networks to promote our brand and products
• Stay up-to-date with industry trends, social media best practices, and emerging platforms and technologies, and make recommendations on new approaches to community engagement

Requirements:

• Bachelor's degree in Marketing, Communications, Business Administration, or a related field
• Experience in community management or social media marketing, preferably in the sports or entertainment industry
• Strong communication and interpersonal skills, with the ability to engage with customers and fans in a positive and engaging manner
• Knowledge of social media and community management tools and best practices, and experience with social media platforms such as Twitter, Facebook, Instagram, Discord and YouTube
• Familiarity with social media and community analytics tools, and the ability to analyze data and derive insights from social media metrics
• Strong writing skills, with the ability to create engaging and effective social media content, and adapt tone and style to suit different platforms and audiences
• Creative and strategic thinker, with the ability to develop and execute effective community engagement strategies that align with business goals and customer needs
• Flexibility to work hours inline with sporting events

Benefits:

• Top tier compensation + benefits package
• Flexibility to work remotely
• Opportunity for professional growth in a dynamic and international environment
• Informal, friendly and knowledge-sharing environment
• An interesting and challenging job that allows you to explore paths to creating successful software solutions

We are a multinational company with our headquarters based in Philadelphia, and offices in New York, Austin, and Sofia, Bulgaria. Wherever we are in the world, we pride ourselves on being a close-knit, focused team that is welcoming and friendly, and the work that we do is always interesting and rewarding. Wherever we are in the world, we pride ourselves on being a close-knit, focused team that is:

Welcoming and Friendly

We want to reflect the diversity of the cities we serve. By creating an inclusive culture where everyone can thrive, we’ll make Fliff better for employees and customers alike.

Lively and Creative

We respect and value each other’s ideas, experience and expertise. There is no such thing as a bad idea; only ideas that are executed and ideas that are discarded after consideration.

Stimulating and Rewarding

We know bright minds love a challenge, and we understand your desire to see your hard work pay off. We’ll make sure your daily tasks align with your career ambitions as we grow together.

About Fliff

Fliff is where social sports gaming meets fun! Our platform offers a new, easy, and interactive way to get in on the action—without the stress of losing. With our social and promotional games, sports fans can enjoy the thrill of having some "skin in the game" for free. We’ve mixed the best of social gaming, fantasy sports, and sports betting into one fun, easy-to-use experience, all while rewarding our players with loyalty perks and promotions. Fliff lets you sweat the game, not the losses.

Company Locations

Fliff Brand Reveal

Fliff FAQs

Does Fliff offer remote work opportunities?

Yes, Fliff provides remote work options to ensure flexibility for its employees. We believe in creating a work environment that supports both productivity and personal balance, wherever you are.

How does Fliff maintain a healthy work-life balance for its employees?

Fliff emphasizes work-life balance by offering flexible schedules and focusing on results rather than strict office hours. We encourage our team to find a balance that works for them.

What kind of flexibility does Fliff offer with working hours?

At Fliff, we value flexibility. As long as the work gets done and communication remains strong, employees have the freedom to set their own hours and work in a way that suits their lifestyle.

How does Fliff keep remote teams connected and engaged?

Fliff fosters a connected culture with regular virtual check-ins, team-building events, and open communication channels. We ensure that even remote team members feel like a part of the action.

What does Fliff offer to support employee wellness?

Fliff cares about employee well-being and offers flexible work arrangements and wellness initiatives to support both mental and physical health. We want our team to thrive, both at work and outside of it!