As a Revenue Operations Manager / Lead at Flip, you will develop and implement funnel processes, provide access to performance data, and create alignment between sales, marketing, and customer success teams. You'll also optimize HubSpot processes and ensure that all team members can easily access vital information.

To apply for the Revenue Operations Manager / Lead position at Flip, you should have a Bachelor’s degree or equivalent experience, along with 3-8 years in revenue operations or a similar field. Proficiency in HubSpot is essential, and experience with tools like Salesforce or Tableau is a plus.

At Flip, transparency is built into the core of the Revenue Operations Manager / Lead role. You'll standardize processes, maintain clear documentation, and collaborate with cross-functional teams to ensure everyone understands where to find the information they need for operational success.

At Flip, you'll enjoy a hybrid work model, allowing you to choose between remote work or working at our modern offices in Stuttgart or Berlin. We focus on work-life balance, providing support like E-Gym-Wellpass memberships and encouraging time away from the desk.

To excel at Flip, you'll need strong analytical abilities, a strategic mindset, excellent collaboration and communication skills, and experience leveraging HubSpot for process optimization. Being highly organized and self-motivated is also key in our dynamic environment.

As a Revenue Operations Manager / Lead at Flip, your work will directly impact the performance of our teams, enhancing how frontline employees access and engage with company information—ultimately driving our mission of giving these employees a voice.

While excellent English communication skills are a must for the Revenue Operations Manager / Lead role at Flip, having knowledge of German or other languages would certainly be an asset, allowing for even better collaboration within our diverse team.

In my role as Revenue Operations Manager / Lead, I would assess existing funnel processes, identify bottlenecks, and engage cross-functional teams to develop actionable improvements. Utilizing data analytics, I’d measure key metrics, create standardized definitions, and employ HubSpot tools to facilitate seamless communication.

Certainly! In a previous role, I analyzed sales data to uncover a decline in conversion rates. By collaborating with marketing, we adjusted our targeting and messaging. As a result, we saw a 25% increase in conversions within a quarter, showcasing the power of data-driven insights.

To ensure alignment in a remote environment, I would establish regular cross-departmental meetings, utilize collaborative tools to share key metrics, and maintain an accessible documentation system. Transparency is key, so I'd prioritize clear communication channels.

I'm highly proficient in HubSpot, having built and optimized numerous workflows and reporting functions. I've also used Salesforce for CRM management, Tableau for data visualization, and Power BI for analytics—each tool enhances operational efficiency when used effectively.

I believe in hands-on training and robust documentation. I would organize workshops for practical learning, paired with easy-to-access guides that team members can refer to as needed. Additionally, I encourage feedback to continuously improve our training methods.

In my past roles within SaaS companies, I have led projects to streamline operations, reduce response times, and enhance the overall customer experience. By regularly reviewing processes and collaborating with stakeholders, I ensured that we remained adaptive and efficient.

I would first analyze the underlying data to identify trends and issue areas. Collaborating with sales teams, we’d implement targeted strategies, such as refining leads or re-evaluating outreach efforts, and monitor results closely to facilitate prompt adjustments.

My biggest achievement in revenue operations was leading a transformation project that revamped our sales funnel, resulting in a 40% increase in lead conversions over six months. By integrating data-driven decisions and process standardization, we significantly improved performance.

I would prioritize open communication, consistently share performance metrics, and encourage feedback from all levels. By implementing regular updates and collaborative discussions, everyone in the organization feels informed and empowered.

I’m excited about the opportunity to make a real impact on frontline workers' experiences and contribute to Flip's mission. Being part of a dynamic team that values collaboration and innovation aligns perfectly with my passion for driving operational excellence.