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Flock/NOVA Solutions Specialist

Who is Flock?

Flock Safety is an all-in-one technology solution to eliminate crime and keep communities safe. Our intelligent platform combines the power of communities at scale - including cities, businesses, schools, and law enforcement agencies - to shape a safer future together. Our full-service, maintenance-free technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone.

Our holistic public safety platform is comprehensive and intelligent, providing the actionable evidence needed to solve, deter and reduce crime across neighborhoods, schools, businesses and entire cities. Without compromising transparency or privacy, we are turning unbiased data into objective answers.

Flock strives to offer a career-defining experience where you can also make an impact on your community. While safety is a serious business, we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart. Our group of hard-working employees thrive in a positive and inclusive environment, where a bias towards action is rewarded. 

We have raised over $700M in venture capital from investors including Tiger Global, Andreessen Horowitz, Matrix Partners, Bedrock Capital, Meritech Capital Partners, and Initialized Capital. Now surpassing a $7.5B valuation, Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25% in the next three years.

The Role

Are you a self-motivated professional who wants to make money selling an innovative technology while also solving crime? If you thrive in a competitive, fast-paced, and mission-driven environment, this is a game-changing opportunity for you. Flock is looking to add a FlockOS / NOVA Solution Specialist to our growing team. This person will play a key role in helping the company grow, focusing on a growth market, owning demos, partnering with the GTM team, and supporting closing deals. The position requires travel up to 50% during peak seasons.

This is an individual contributor role that reports directly to our Director of Solution Specialists. We’re offering a base + variable target compensation structure with an annual target $180K OTE; our base salary range for this role is $120K - $140K. This position is not individual quota carrying and will have the opportunity to make quarterly bonuses tied to goals specific to these products. 

This is a 100% remote field sales opportunity.

How you'll make an impact: 

  • Sales / Subject Matter Expert: Identify and pursue net new Nova & FlockOS opportunities working closely with our existing sales teams, ensuring you help win the product decision. Drive pipeline and growth in these unique and high potential products. 

  • Education / Ecosystem : Get educated on Flock’s entire product suite, understand how all of our products work together cohesively in the ecosystem, knowing our goal is to enable customers to solve crimes faster and more efficiently, and be able to relay that to customers.

  • Conduct Virtual and In-Person Demos: Support the existing sales team by being a Subject Matter Expert and adding value to their sales process. 

  • Market Research and Analysis: Stay updated on industry trends, competitors, and market developments, providing insights to inform sales strategies and product development.

  • Cross-functional Collaboration: Work closely with other teams such as sales, product, marketing, and customer support to ensure alignment in messaging, product offerings, and customer satisfaction.

  • Continuous Learning and Skill Development: Stay updated on advancements in technology and sales techniques, continuously improving knowledge and skills to remain competitive in the industry.

  • Attend Industry Events: Represent Flock at industry events & conferences, Internal forums with customers, etc. 

We're looking for people who:

  • Background in using investigative tools / software and how it can be applied to our customers 

  • Someone who understands our customer’s needs and why our products plays a significant role in their environment 

  • Self-starter mentality with a willingness to learn, take initiative, and produce results

  • Strong presentation and demonstration skills, comfortable doing remote and in-person demos

  • Energized by solving customer's problems- e.g. consultative sales approach

  • Enjoy working in a fast paced, data-driven sales environment

Feeling uneasy that you haven’t ticked every box? That’s okay, we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day.

Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together.

If you need assistance or an accommodation due to a disability, please email us at careers@flocksafety.com. This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.

At Flock Safety, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, as well as market indicators. The range above is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. This job posting may span more than one career level.

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Average salary estimate

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$120000K
$140000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Flock/NOVA Solutions Specialist , Flock Safety

At Flock Safety, we are all about creating safer communities through innovative technology. As a Flock/NOVA Solutions Specialist, you will be at the forefront of driving our mission to reduce crime and keep neighborhoods secure. This isn't just a job; it's an opportunity to channel your passion for technology and public safety into real-world solutions. You'll work alongside a dynamic sales team, focusing on a growth market and helping to demonstrate how our cutting-edge software can solve crimes efficiently. With a target compensation of $180K and a flexible, fully remote work environment, you'll be able to manage your time effectively while making a significant impact. You'll conduct demos, educate potential clients on our product suite, and engage in market research to inform our strategic approach. Flock values energetic self-starters who are driven by results and enjoy collaborating across teams. If you're excited about using your investigative software skills to empower customers in their crime-solving efforts, this role at Flock Safety could be exactly what you're looking for. Plus, you'll get to join a company that has already made waves by securing over $700M in venture funding and is aiming for a $7.5B valuation. At Flock, we are committed to diversity, inclusion, and respect for all individuals, and we can't wait to see what you can bring to our team!

Frequently Asked Questions (FAQs) for Flock/NOVA Solutions Specialist Role at Flock Safety
What are the responsibilities of a Flock/NOVA Solutions Specialist at Flock Safety?

As a Flock/NOVA Solutions Specialist at Flock Safety, your key responsibilities include identifying new business opportunities for Nova and FlockOS, supporting the sales team through product demonstrations, conducting market research, and collaborating across departments to align sales strategies. You'll be directly contributing to our mission of reducing crime by showcasing how our innovative products can help communities.

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What qualifications are needed for the Flock/NOVA Solutions Specialist position?

The ideal candidate for the Flock/NOVA Solutions Specialist role should have a background in investigative tools and software, strong presentation skills, and a consultative sales approach. Having a self-starter mentality and the ability to understand customer needs is also crucial. While experience in a specific tool may be beneficial, Flock encourages applicants to apply even if they don’t meet every single qualification.

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How does the compensation work for Flock/NOVA Solutions Specialists at Flock Safety?

Flock Safety offers a competitive compensation package for the Flock/NOVA Solutions Specialist role, with a base salary range of $120K to $140K. In addition to the base salary, there is a variable target compensation structure with an annual target of $180K OTE. You also have the chance to earn quarterly bonuses tied to specific goals for the products you are promoting.

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What does the onboarding process look like for a Flock/NOVA Solutions Specialist at Flock Safety?

Upon joining Flock Safety as a Flock/NOVA Solutions Specialist, you will receive thorough training to understand our entire product suite. You'll have the opportunity to learn about how our products work cohesively to solve crime effectively. The onboarding process includes both virtual learning and hands-on experiences to build your confidence in delivering product demos to potential clients.

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What kind of work environment can I expect as a Flock/NOVA Solutions Specialist at Flock Safety?

Flock Safety prides itself on creating a positive and inclusive remote work environment. As a Flock/NOVA Solutions Specialist, you'll be part of a supportive team that values collaboration, creativity, and a bias towards action. Flock encourages ongoing learning and skill development, ensuring that team members feel engaged and fulfilled in their roles.

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Common Interview Questions for Flock/NOVA Solutions Specialist
What makes you interested in the Flock/NOVA Solutions Specialist position?

Express your passion for technology and public safety, and discuss how your personal values align with Flock Safety's mission to reduce crime. Mention specific experiences that demonstrate your drive and ability to make a positive impact in the community.

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How do you approach sales in a fast-paced environment?

Highlight your adaptability and skills in managing time efficiently. Discuss how you prioritize tasks, follow leads, and leverage team collaboration to close deals in a competitive and rapidly changing marketplace.

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Can you provide an example of a successful demo you've conducted?

Share a specific instance where you successfully showcased a product's features and benefits, focusing on what strategies you employed to engage the audience and address their needs.

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How do you stay updated with industry trends?

Discuss your proactive approach to research, including following relevant publications, attending webinars, and networking with industry professionals to gather insights and share best practices with your team.

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Describe a time you solved a customer's problem effectively.

Provide a concrete example where you identified a customer's challenge, outlined the steps you took to address it, and how that solution resulted in customer satisfaction and potentially increased sales.

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What role do you believe teamwork plays in sales?

Emphasize the importance of collaboration in sales processes, where pooling knowledge and resources can create effective strategies tailored to meet customer needs. Share examples of how teamwork has contributed to your past successes.

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How do you ensure customer satisfaction during the sales process?

Discuss your commitment to understanding customer needs through consultative selling. Elaborate on how you maintain clear communication, manage expectations, and follow up to address any concerns to ensure satisfaction.

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What investigative tools or software are you familiar with?

Detail your experience with relevant investigative tools or software, showcasing how you've used them in past roles to deliver insights or enhance sales strategies.

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How would you handle objections during a sales demo?

Explain your approach to objection handling, focusing on active listening, empathizing with the customer's concerns, and providing tailored responses that redirect to the value of the Flock and NOVA solutions.

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What do you think is the biggest challenge facing companies in the public safety sector today?

Share your insights on emerging challenges such as technology adoption, evolving customer needs, or regulatory changes, and discuss how Flock Safety's innovative solutions are designed to navigate these challenges effectively.

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Flock Safety provides the first public safety operating system that empowers private communities and law enforcement to work together to eliminate crime.

222 jobs
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BADGES
Badge Diversity ChampionBadge Future MakerBadge InnovatorBadge Work&Life Balance
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Learning & Development
Equity
Paid Holidays
Paid Time-Off
WFH Reimbursements
Child Care stipend
Maternity Leave
Paternity Leave
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
April 17, 2025

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