Accounts Receivable Analyst
We are FLOWERBX; the world’s premier flower delivery service, and the undisputed global authority on living life beautifully.
We live and grow by this ethos, with a mission to help our customers and team find floral joy in every day, making each moment a little more extraordinary.
At FLOWERBX we are here to help find extraordinary beauty in each moment. As we truly appreciate the individual beauty and seasonality of our extraordinary flowers, we feel the same way about the people we work with. We are all unique in our own way, and we like to celebrate those differences. Our commitment is to cultivate an environment where every member of the team can feel part of the FLOWERBX journey and has the opportunity to grow and thrive.
About the Role
Reporting to the Head of Finance, the Accounts Receivable Analyst will be responsible for the entire Accounts Receivable function, ensuring invoices are sent out efficiently and cash is collected in a timely manner.
You will act as an important business partner across the company, working with the B2B team to ensure that invoices are sent with correct details and in a timely manner.
This is a full time, hybrid working role with the requirement to work in our London office (NW10) / Co-working 1-2 days a week.
Key responsibilities include:
Accounts receivable
- Raise, review and approve and send out all invoices on behalf of the B2B team – this will require communicating with the team to ensure that the invoice is raised with the correct wording and to the right contact, etc.
- Sending statements of account on a weekly basis to key customers
- Preparation on AR report on a weekly basis and distribute to the B2B team
- Identification of which balances require chasing and independent management of the chasing process, flagging to Head of Finance/Finance Director if there are any issues that need escalation
- Chase for remittances for unallocated funds received
- Reconciliation of UK and US bank accounts on a daily basis
- Customer reconciliations
- Stripe/PayPal reconciliation – form new process to ensure that this is being managed correctly and you are satisfied that we are receiving the right amount of cash
- Efficient response to queries from customers or the team
- Dealing with ad hoc queries in a timely manner – eg adding PO numbers to invoices once issued
- Business partnering - liaising with B2B team to facilitate contact with unresponsive customers
- Manage new customer set up – communicate with customers and B2B team to ensure new customer form is completed prior to invoice being issued
- Ownership of customer data, ensuring accuracy and resolving prior issues
Additional responsibilities
- Must be willing to work in a small team and be prepared to be flexible and assist the team with other work as required
- Assist with invoice coding of daily invoice received from key flower supplier
- Assist the team with supplier reconciliations
- Attach credit card receipts from the team into the accounting system
Personal attributes
You have an interest in pursuing a career in finance and are ready to fully apply yourself into a rapidly-scaling business.
- Experience of managing the entire AR function independently, preferably in a small company
- Willing to come into the warehouse in North Acton (NW10) at least once a week to build relationships with the team
- Accounting qualification/working towards a qualification is desirable but not mandatory
- Ability to work independently
- Willingness to work outside the box, communicate with teams in UK & US and react quickly to issues
- Proficient in Microsoft Excel
- Commercially minded and interested in the product space/category
- Collaborative, personable and able to communicate effectively with non-financial business partners
What we offer:
- A chance to grow and develop yourself alongside an exciting progression path with a fast paced, growing business
- Company bonus scheme
- A monthly flower subscription and discounted products
- Private health and dental care
- Life insurance with a gamified wellbeing app
- 25 days' annual leave + bank holidays
- Monthly co-working budget
- Day-off for your birthday
- Time off to support your favourite charity
Average salary estimate
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At FLOWERBX, we’re not just about delivering stunning flowers; we’re about making life more beautiful every day. As an Accounts Receivable Analyst, you'll be a vital part of our finance team, ensuring that our processes run smoothly and our cash flow remains healthy. Reporting to the Head of Finance, you'll take the reins on the entire Accounts Receivable function. Your days will be filled with tasks like raising and sending invoices promptly, collaborating with our B2B team to ensure accuracy in communication, and following up on balances that need attention. This role isn't just about number crunching; it’s about building relationships both within the company and with our valued customers. Whether you’re sending weekly statements or managing customer data, each task will play a key role in driving our success. You’ll also enjoy the flexibility of a hybrid working model, joining us in the London office a couple of days each week while maintaining a work-life balance that works for you. We’re looking for someone who’s not only experienced in managing the AR function but is also eager to grow alongside a rapidly scaling business. If you’re commercially minded, proficient in Microsoft Excel, and ready to bring your unique flair to our team, we’d love to have you join our journey at FLOWERBX, a place where every day brings a chance to find extraordinary beauty in the ordinary.
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