Flyover is seeking an experienced Assistant General Manager (AGM) to join our team. The focus of this role is to support the General Manager by overseeing daily operations, managing staff, implementing policies, and ensuring the success of the business. Key responsibilities include supervising staff, handling customer issues, training and developing employees, managing budgets, and assisting in strategic planning.
The wage for this role is $85k-$95k annually and a full breakdown of benefits and perks will be discussed during the interview process.
• Oversee day-to-day operations to ensure seamless execution and consistently outstanding guest experiences• Lead recruitment efforts, coordinate structured onboarding experiences, and implement ongoing training programs to ensure team members are equipped, engaged, and aligned with Flyover’s service standards and culture• Lead, coach, and inspire a team of supervisors and up to 80 guest-facing team members, fostering a culture of collaboration, hospitality, and high performance• Manage the implementation and continuous optimization of standard operating procedures and core operational systems to improve efficiency, usability, and resource allocation
• Drive service standards through proactive guest feedback management, Net Promoter Score (NPS) improvement strategies, and close collaboration with Marketing and Sales Teams• Promote a proactive safety culture by ensuring all team members are trained in safety protocols, identifying and addressing potential risks, and maintaining full compliance with health, safety, and regulatory standards• Contribute to budget development and oversight, monitor key financial indicators, and support initiatives that enhance revenue and operational efficiency• Partner with cross-functional teams and external stakeholders to align operations with organizational goals and industry best practices• Manage day-to-day operations and drive revenue growth for the established attraction bar “Lost Cactus” by implementing new initiatives and ensuring compliance with Nevada regulations• Other duties and projects as assigned
Education:• Bachelor’s degree in business, operations management or related field, preferred• CPR/First Aid Certification or willingness to obtain
Ideal Experience:• A minimum of 5–8 years of progressive leadership experience preferably in themed entertainment, attractions, hospitality, or tourism experience• Proven ability to lead large, diverse teams in high-volume, fast-paced environments• Strong financial and analytical acumen; comfortable with budgeting and performance metrics• Experience with point-of-sale systems and operational tech platforms (knowledge of “Anchor” a plus)• Exceptional communication, problem-solving, and organizational skills
About FlyoverFlyover is an award-winning immersive flying theatre experience that transports guests through the planet’s most epic places. The attraction utilizes flight motion seats engineered to swoop, dip and turn, giving guests a feeling of flight, while a 65-foot spherical screen provides guests with an unparalleled fight across iconic locations and natural landscapes. Special effects, including wind, mist and scents, to create an unforgettable entertainment experience. Flyover attractions are located in Chicago; Las Vegas; Reykjavik, Iceland; and Vancouver, Canada. For more information, visit www.flyoverattractions.com.
At Flyover, we value a strong team built on respect and professionalism. We seek individuals who bring talent, enthusiasm, and a commitment to great guest experiences. Our hiring decisions are based on skills and qualifications, as well as alignment with our mission and values.We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. To handle this job successfully, any person hired must be able to perform each task effectively. We welcome all applicants and are happy to provide accommodation upon request.
Thank you for your interest in this opportunity. To ensure a smooth process, we kindly request that candidates refrain from calling about the status of their application. Only those selected for an interview will be contacted. We appreciate your understanding.
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Join Universal Music Group as an Assistant Manager in eCommerce Operations, where you'll oversee order management for leading artists and entertainment companies.
Join Austin Hose as an Assistant Branch Manager, leading a team to deliver exceptional customer service while optimizing operations.
Lead the engineering and infrastructure aspects of complex building projects at American Express, ensuring seamless execution from design to completion.
As a Branch Operations Manager II at VACU, you'll lead branch operations, drive member service excellence, and develop a team-oriented culture.
As a Business Line Operations Lead at Anduril, you'll be at the forefront of transforming defense technology with a focus on operational excellence for the Battlespace Awareness team.
Become an integral part of Peraton's mission by leveraging your expertise in psychological operations and military planning to enhance U.S. national defense efforts.
Be a key player in safety management as a Unit Safety Manager with Sodexo at the University of Cincinnati.
Join RRD as a Delivery Services Coordinator, where you'll manage the effective distribution of products and enhance customer relationships.
Join Abercrombie & Fitch Co. as an Assistant Manager and help create an exceptional shopping experience while leading a dedicated team.
Become a pivotal part of Martin/Martin, Inc. as a Project Coordinator, supporting engineering teams with your multitasking and organizational skills.
Join Podium Education as a Partner Operations Specialist to drive partner success and streamline student enrollment through innovative operational strategies.
Be the welcoming face of LEGO as a Hub Host, creating an engaging and supportive workplace experience for our team in Boston.
Sanofi is looking for a Specialist in LEAN-Manufacturing Excellence to drive performance and transformation initiatives in Pearl River, NY.
Subscribe to Rise newsletter