Job details

Client Success Partner, Partnership Acceleration

Flywheel, a digital commerce solutions provider, is seeking a Client Success Partner to work across key accounts, ensuring exceptional service delivery. The ideal candidate will have strong project management skills, communication abilities, and a deep understanding of the Digital Commerce space.

Skills

Strong project management skills
Familiarity with Digital Commerce topics
Solution-oriented mindset
Strong communication skills
Ability to work collaboratively
Ability to influence at all levels

Responsibilities

Provide thought leadership on governance structures and engagement frameworks
Oversee cross-functional partners to implement best practices
Facilitate client communication best practices
Identify issues, risks, and opportunities for clients
Maintain client health and compliance to KPIs and SLAs
Advocate internally for clients
Identify sales opportunities and support commercial teams
Build strong connections with clients at all levels
Serve as project lead to create new processes or services
Other activities as required

Education

Bachelor's Degree or higher

Benefits

Competitive rewards package
Career growth opportunities
Supportive and engaging culture
Flexible vacation time
Learning and development opportunities
Parental leave and benefits
Volunteering opportunities
Inclusive Employee Resource Groups (ERGs)

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Flywheel Digital Glassdoor Company Review

3.8

Flywheel Digital DE&I Review

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CEO of Flywheel Digital

Duncan Painter

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By Flywheel Digital

Bias for Action Taking initiative and anticipating what is needed with minimal direction Solution-Oriented Mindset Solving problems, internally and externally based on knowledge and experience Sense of Ownership Caring about the results of your...

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FUNDING

Growth

DEPARTMENTS

Account Management

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Advertising & Public Relations

TEAM SIZE