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Quality Assurance Internal Audit Manager

FM is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research; risk management skills and support services; tailored risk transfer capabilities; and superior financial strength. To do so, we rely on a dynamic, culturally diverse group of employees, working in more than 100 countries, in a variety of challenging roles.

 

Summary:
This role is designed to drive continuous improvement and the adoption of best practices in the Internal Audit department, as well as the other staff audit functions in the company (e.g. Underwriting Audit, Engineering Audit, Client Service Audit, Claims Audit etc.) including the audit and advisory methodology, stakeholder management and conformity with the Institute of Internal Auditors (IIA) Professional Practices Framework.

 

Schedule & Location:
This is a full-time office-based position in Johnston, RI. Four days per week of work are required on-site, with flexibility for one remote day per week. Core on-site workdays are Monday, Wednesday, and Thursday. Employee may choose to work remotely on either Tuesday or Friday.

 

A robust relocation package will be offered to the finalist of choice, if needed, and based on meeting a criteria per policy. 

• Develop and maintain the Quality Assurance and Improvement Program framework, which includes quality assurance assessments of all aspects of the internal audit activity, and the activities of the staff audit functions; an evaluation of conformance with the IIA Professional Practices Framework; an appraisal of the efficiency and effectiveness of the internal audit activity; and the identification of opportunities for continuous improvement
• Act as a technical source of knowledge on audit methodology for the internal audit function and other assurance providers within the organization, e.g. staff audit functions
• Prepare and present training materials to internal audit staff and other assurance providers within the organization on audit and consulting best practices
• Other ad-hoc projects and tasks as directed by the Chief Auditor
• Attend audit committee (Board level) meetings to present on audit methodology matters, as directed by the chief auditor
• Attend other corporate committee meetings as agreed with the chief auditor

Required Education:
• Bachelor’s Degree 

 

Highly Preferred Education:
• Degree in Finance/Accounting 
• Professional Certification(s) 

 

Required Work Experience:
• 8+ years of relevant experience is required (significant exposure to internal audit methodology will be considered with a lesser number of years of experience)

 

Required Technical Skills:
Expert or applied knowledge of all the requirements of the IIA Professional Practices Framework, including but not limited to:
- Mission of internal audit
- Organizational independence
- Individual objectivity
- Impairment to independence or objectivity
- Ethical behavior
- Due professional care
- Organizational governance
- Fraud
- Risk management
- Internal control
- Engagement planning, fieldwork and outcomes
- Internal audit strategic planning and management
- Quality Assurance and Improvement Plan (QAIP)
-Strong project and change management skills

 

Required Soft Skills:
-Self-motivated individual with a strong need for achievement
-Credible individual, with a high degree of consistency between their words and actions
-Focused individual, with strong attention to detail

Communicates Effectively
-Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Instills Trust
-Gains the confidence and trust of others through honesty, integrity, and authenticity.

Action Oriented
-Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

Collaboration and teamwork
-Builds partnerships and works collaboratively with others to meet shared objectives.

Optimizes work processes
-Knows the most effective and efficient processes to get things done, with a focus on continuous improvement.

Balances stakeholders
-Anticipates and balances the needs of multiple stakeholders.

Client/Customer Focus
-Builds strong customer relationships and delivers customer centric solutions.

 

The hiring range for this position is $134,080-$192,700 annually. The final salary offer will vary based on individual education, skills, and experience. The position is eligible to participate in FM’s comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances and much more.
 
FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.

Average salary estimate

$163390 / YEARLY (est.)
min
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$134080K
$192700K

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What You Should Know About Quality Assurance Internal Audit Manager, FM

Are you looking for a pivotal role that offers you the chance to shape the future of auditing within a renowned company? FM, a leading property insurer for FORTUNE 1000 companies, is on the lookout for a Quality Assurance Internal Audit Manager to join our talented team in Johnston, RI. In this full-time position, you'll work primarily on-site, with the added perk of one remote day each week. You'll be at the forefront of driving continuous improvement and adopting best practices across our internal audit functions, including Underwriting, Engineering, and Client Services Audits. Your responsibilities will involve developing and maintaining a comprehensive Quality Assurance and Improvement Program that evaluates compliance with the Institute of Internal Auditors (IIA) guidelines, and ensures our internal audit activities are efficient and effective. As a trusted expert in audit methodology, you will also prepare and present insightful training materials for our staff and attend Board-level audit committee meetings to provide updates on audit practices. If you hold a Bachelor's degree, preferably in Finance or Accounting, and have 8+ years of relevant experience, including a solid grasp of the IIA framework, this is your opportunity to shine. At FM, we prioritize employee growth and support, offering a robust relocation package and a competitive salary range of $134,080 to $192,700 annually, depending on your skills and experience. Join us and make a significant impact in a dynamic, culturally diverse environment!

Frequently Asked Questions (FAQs) for Quality Assurance Internal Audit Manager Role at FM
What are the responsibilities of a Quality Assurance Internal Audit Manager at FM?

As a Quality Assurance Internal Audit Manager at FM, you will drive continuous improvement initiatives across various audit functions. You'll be tasked with developing the Quality Assurance and Improvement Program, ensuring compliance with the IIA Professional Practices Framework. This role also includes preparing training materials for audit staff and attending key committee meetings to present audit methodology updates.

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What qualifications do I need to become a Quality Assurance Internal Audit Manager at FM?

To qualify for the Quality Assurance Internal Audit Manager position at FM, a Bachelor’s degree is highly preferred, especially in Finance or Accounting. Additionally, you should possess at least 8 years of relevant experience, with substantial knowledge of internal audit methodologies in line with the IIA framework.

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How does FM support the professional growth of its Quality Assurance Internal Audit Manager?

FM is committed to the career development of its employees, including the Quality Assurance Internal Audit Manager role. We offer a comprehensive Total Rewards program with opportunities for continuous training, tuition reimbursement, and generous health benefits, ensuring that you can advance your skills and knowledge effectively.

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What skills are essential for a Quality Assurance Internal Audit Manager at FM?

Essential skills for a Quality Assurance Internal Audit Manager at FM include expert knowledge of the IIA Professional Practices Framework, strong project management capabilities, and effective communication skills. Additionally, you should demonstrate self-motivation, credibility, and a collaborative mindset to thrive in our diverse work environment.

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What is the workplace culture like for a Quality Assurance Internal Audit Manager at FM?

At FM, we foster a dynamic and culturally diverse work environment where collaboration and teamwork are valued. As a Quality Assurance Internal Audit Manager, you will work closely with various stakeholders and be part of a company committed to attracting and retaining a diverse workforce, which enriches our culture and enhances our auditing practices.

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Common Interview Questions for Quality Assurance Internal Audit Manager
Can you explain your experience with the IIA Professional Practices Framework?

When answering this question, discuss specific experiences where you applied the IIA framework in your previous roles. Highlight any audits where you ensured compliance and share the outcomes, demonstrating your understanding of the principles.

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How do you prioritize tasks in a quality assurance audit process?

Your response should detail your approach to task prioritization. Mention any tools or methodologies you use to assess the importance and urgency of each task, ensuring that critical deadlines are met and quality is maintained.

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Describe a time when you identified an opportunity for improvement in an audit process.

Use the STAR method (Situation, Task, Action, Result) to share a specific instance where your audit insights led to improvements. Focus on the actions you took and the positive impact on the audit process or the organization as a whole.

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What training methods do you find most effective for internal audit staff?

Discuss various training methods you have employed, such as workshops, on-the-job training, or e-learning. Highlight how these methods have helped in enhancing the skills of internal audit staff and improving overall audit performance.

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How do you ensure stakeholder needs are balanced during the audit process?

Explain your approach to stakeholder management, emphasizing communication and collaboration. Share examples of how you have effectively gathered stakeholder expectations and integrated them into the audit strategy while ensuring all voices are heard.

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What do you believe are the key factors for a successful Quality Assurance and Improvement Program?

In your answer, identify critical components such as regular assessments, continuous feedback, and alignment with organizational goals. Discuss how these factors foster a culture of improvement and accountability within the audit team.

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How do you manage conflicts within your audit team?

Share your conflict resolution strategies, emphasizing the importance of open communication and mediation. Provide an example of a conflict you've resolved within your team and how it strengthened team dynamics.

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What steps do you take when presenting audit findings to the Board?

Your answer should reflect your effective communication skills. Discuss your preparation process, including tailoring your presentation to your audience and emphasizing key findings in a clear and concise manner.

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Can you describe your approach to continuous improvement in audit practices?

Talk about the frameworks or methodologies you use to promote continuous improvement, such as PDCA (Plan-Do-Check-Act) cycles. Provide specific examples where your approach has led to enhanced audit practices.

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Why do you want to work as a Quality Assurance Internal Audit Manager at FM?

This is an opportunity to showcase your passion for the role and alignment with FM's mission. Discuss your admiration for FM as a leader in property insurance and how the role fits into your career aspirations for driving quality in audit practices.

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FM is a leading commercial property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. For more than 175 years, clients h...

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Full-time, hybrid
DATE POSTED
April 12, 2025

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