Medical Records Clerk / Primary Care / FT (296)

Position: Medical Records Clerk

Location: Fallbrook

Hourly Range: $25.00 - $35.00 (Based on experience)

Role Overview:

The Medical Records Clerk plays a vital role in maintaining the integrity and confidentiality of our patient records. Your responsibilities will include managing, organizing, and ensuring the accuracy of all medical records in compliance with healthcare laws and our high standards.

Essential Duties

• Transferring data into our main system database and preparing patient charts.
• Creating digital copies of documents and maintaining electronic records.
• Processing legal requests like subpoenas and court orders under guidance.
• Retrieving files and managing permanent filing systems.
• Notifying requesters when records are available and faxing necessary paperwork.
• Providing customer service over the phone and assisting with medical records inquiries.
• Adhering to our Service Excellence standards (AIDET) in all interactions.
• Ensuring strict confidentiality in line with HIPAA regulations.
• Participating in professional development and team meetings as required.
• Completing other duties and special projects as assigned.

Qualifications:

• High School diploma or equivalent
• 3 years of medical records experience
• Familiarity with medical terminology is a plus.

Competencies & Success Factors:

• Proficiency in electronic health records and computer skills.
• Strong attention to detail, independent work ethic, and a positive attitude.
• Excellent problem-solving skills and the ability to handle complex information.
• Effective communication and customer service skills.
• Ability to work efficiently, prioritize tasks, and work with minimal supervision.
• Maintaining confidentiality of all patient and clinic information.

Benefits:

• Comprehensive healthcare package
• Retirement benefits
• Paid Time Off, Sick Time

Metis Practice Solutions are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class.