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Site Reliability Engineer (Remote)

Site Reliability Engineering at Ford Motor Company plays a critical role in maintaining and improving the reliability, scalability, and performance of our services. You will work closely with our development teams to build and maintain large-scale, distributed systems and ensure our products meet our high standards for availability and user experience. • Write, configure, and deploy code that improves service reliability for existing or new systems; set standard for others with respect to code quality• Provide helpful and actionable feedback and review for code or production changes• Drive repair/optimization of complex systems with consideration towards a wide range of contributing factors• Lead debugging, troubleshooting, and analysis of service architecture and design• Participate in on-call rotation• Write documentation: design, system analysis, runbooks, playbooks. Provide design feedback and uplevel design skills of others.• Implement and manage monitoring solutions using Dynatrace, Splunk, and OpenTelemetry to ensure visibility and proactive issue detection across our platforms.• Work within GCP infrastructure, optimizing performance, and cost, and scaling resources to meet demand.• Collaborate with development teams to enhance system reliability and performance, applying a platform engineering mindset to system administration tasks.• Develop and maintain automated solutions for operational aspects such as on-call monitoring, performance tuning, and disaster recovery.• Troubleshoot and resolve issues in our dev, test, and production environments.• Participate in postmortem analysis and create preventative measures for future incidents.• Bachelor’s degree in Computer Science, Engineering, Mathematics or equivalent experience.• 3+ years of experience as an SRE, DevOps Engineer, Software Engineer or similar role.• Strong experience with monitoring and observability tools, particularly Dynatrace and OpenTelemetry or other tools.• Proficient with cloud services, with a strong preference for Google Cloud Platform (GCP) experience.• Solid programming skills in Java, Golang, or other programming language, with a good understanding of software development best practices.• Experience with relational and document databases.• Familiarity with front-end development frameworks, particularly React.• Ability to debug, optimize code, and automate routine tasks.• Strong problem-solving skills and the ability to work under pressure in a fast-paced environment.• Excellent verbal and written communication skills.You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:• Immediate medical, dental, and prescription drug coverage• Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more• Vehicle discount program for employees and family members, and management leases• Tuition assistance• Established and active employee resource groups• Paid time off for individual and team community service• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day• Paid time off and the option to purchase additional vacation time.For a detailed look at our benefits, click here: Benefit Summary (https://urldefense.com/v3/__https:/fordcareers.co/GSR-HTHD__;!!N_LtwI-RPugbI9wg0dJn!DsiF5SEXdZDVZwdZgnRezGpR7r347NCo7gj6QzTiwtjge5_qTcqMFhCCblgcCy1Vja_vkencOcNa-g$)• Please note: This is a remote role but if you live within 50 miles of Dearborn, MI, you will be expected to commute on-site 1-2 times a week *• Visa Sponsorship is NOT provided for this role *Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, If you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.#LI-Remote#LI-DS2Requisition ID : 38181
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What You Should Know About Site Reliability Engineer (Remote), Ford Motor Company

Are you ready to step into a fascinating role as a Site Reliability Engineer at Ford Motor Company? In this remote opportunity, you'll be taking on meaningful responsibilities that will directly impact the reliability and performance of our services. You'll join a talented team that collaborates closely with development squads, ensuring our systems function seamlessly for our users. Your days will involve writing, configuring, and deploying code that enhances service reliability, while you provide constructive feedback to your peers to help elevate code quality across the board. You'll dive deep into debugging and optimizing complex systems, making your mark in the heart of our cloud services, particularly Google Cloud Platform (GCP). With a strong emphasis on monitoring tools like Dynatrace and OpenTelemetry, you'll help us be proactive in issue detection. Also, if you've got a strong foundation in programming languages such as Java or Golang, and relish the idea of tackling challenges in cloud infrastructures and databases, then Ford is the place for you! Plus, we believe in work-life balance—offering flexible opportunities, immediate healthcare coverage, and even paid time off for community service. So if you're passionate about making an impact, and ready to explore what your future could hold at Ford, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Site Reliability Engineer (Remote) Role at Ford Motor Company
What are the key responsibilities of a Site Reliability Engineer at Ford Motor Company?

As a Site Reliability Engineer at Ford Motor Company, your responsibilities include improving service reliability through code deployment, leading debugging efforts, collaborating with development teams, and implementing monitoring solutions to ensure optimal performance across systems. You will also manage complex systems and participate in postmortem analyses to prevent future incidents.

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What qualifications are needed to become a Site Reliability Engineer at Ford?

To qualify for the Site Reliability Engineer role at Ford Motor Company, you'll need a Bachelor's degree in Computer Science, Engineering, Mathematics, or equivalent experience, alongside at least 3 years in a similar role. Proficiency in cloud services, particularly Google Cloud Platform (GCP), strong programming skills, and familiarity with monitoring tools such as Dynatrace and OpenTelemetry are essential.

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How does Ford ensure a supportive work environment for Site Reliability Engineers?

Ford Motor Company fosters a supportive environment by providing immediate access to healthcare benefits, flexible family care options, tuition assistance, and a commitment to diversity and inclusion. We also offer generous paid time off for community engagement and holidays, emphasizing a balance between professional and personal life for our Site Reliability Engineers.

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What tools and technologies will I work with as a Site Reliability Engineer at Ford?

As a Site Reliability Engineer at Ford Motor Company, you will work with a variety of tools including Dynatrace, Splunk, and OpenTelemetry for monitoring and observability. You'll also leverage Google Cloud Platform (GCP) services, and programming languages like Java and Golang to build and enhance large-scale distributed systems.

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Is remote work allowed for Site Reliability Engineers at Ford?

Yes, the Site Reliability Engineer position at Ford Motor Company is primarily remote; however, candidates living within 50 miles of Dearborn, MI, are expected to commute on-site 1-2 times a week, ensuring a blend of flexibility while maintaining collaboration with the team.

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Common Interview Questions for Site Reliability Engineer (Remote)
Can you describe your experience with monitoring and observability tools?

When answering this question, focus on your hands-on experience with tools like Dynatrace or OpenTelemetry, detailing specific projects where you employed these tools to enhance system performance and reliability. Highlight measurable results wherever possible.

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How do you approach debugging complex systems?

Discuss your systematic strategy for debugging, including initial assessments, tools you utilize, and how you collaborate with team members. Emphasize the importance of understanding the entire system to identify points of failure.

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What programming languages are you proficient in, and how have you used them?

Clearly outline the programming languages you are well-versed in, such as Java or Golang. Provide examples of projects or tasks where you utilized these languages, focusing on how your coding contributed to system reliability.

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Describe a challenging incident you faced in a production environment.

When discussing a challenging incident, outline the situation, the steps you took to address it, and the positive outcomes of your actions. Be detailed and emphasize problem-solving skills, as well as teamwork if applicable.

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How do you ensure high standards for code quality?

Talk about practices you follow to maintain code quality, such as code reviews, unit testing, and engaging in constructive peer feedback. Highlight how these practices contribute to improved system reliability.

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In what ways do you optimize cloud service performance?

Detail your experiences with optimizing cloud services, particularly on GCP, discussing techniques you've used to balance performance and cost. Examples should include specific tools and strategies.

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What is your experience with disaster recovery planning?

Share your approach to disaster recovery planning, including past projects where you implemented preventive measures or recovery drills. Emphasize the importance of having robust documentation and communication practices.

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How do you balance automated solutions with manual interventions?

Discuss your philosophy on automation versus manual processes. Provide examples of tasks you’ve automated and scenarios where manual intervention is still necessary, showcasing an understanding of both.

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What role does team collaboration play in your work as an SRE?

Highlight the significance of teamwork in your role as an SRE. Provide examples of how you've collaborated with development teams to tackle reliability issues or projects, and note the importance of effective communication.

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How do you keep up with industry trends and advancements in SRE?

Share your methods for staying updated in the SRE field, such as online courses, reading industry publications, or participating in forums. Emphasize your proactive approach to continuous learning.

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Full-time, remote
DATE POSTED
November 30, 2024

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