Business Development Manager - Trench

As a Business Development Manager at Trench, your primary responsibilities include securing orders, maintaining relationships with current customers, and building connections with new clients. You will engage in sales calls, make presentations about trench safety equipment, and keep customers informed about our latest products. Additionally, you'll document your sales activities in our CRM system and collaborate with local sales management.

To be successful as a Business Development Manager at Trench, you should have a minimum of 3 to 5 years of experience in sales, preferably within the trench safety equipment rental industry. Strong customer relation skills, basic computer skills, and the ability to work independently are crucial. Good verbal and written communication skills, as well as proficient time management abilities, will also benefit you in this role.

Essential skills for a Business Development Manager at Trench include strong sales and customer relation skills, basic computer proficiency, and the ability to multitask effectively. Excellent verbal and written communication skills are necessary, alongside the ability to interpret construction plans and solve customer problems. A proactive approach to learning about new products and market trends will also be beneficial.

A Business Development Manager at Trench contributes to customer satisfaction by actively listening to and addressing customer concerns, providing tailored solutions and insights about our equipment, and maintaining open lines of communication. By building solid business relationships through respect and dedicated service, you ensure that our customers feel valued and supported.

While not a strict requirement, previous experience with site-specific engineered solutions systems is preferred for the Business Development Manager role at Trench. This experience can enhance your ability to provide specialized support to our customers, ensuring they receive comprehensive assistance that meets their unique needs.

Building relationships with new customers involves active listening, understanding their needs, and providing tailored solutions. I prioritize regular communication and ensure that I am accessible to assist with any inquiries or challenges they may have, showing them that their satisfaction is my top priority.

In my previous role, I faced a challenging customer order where the client was initially hesitant due to budget constraints. I conducted a thorough needs assessment, presented flexible pricing options, and highlighted the long-term value of our trench safety equipment, ultimately securing the order and enhancing their satisfaction with our service.

To stay informed, I regularly engage in market research, subscribe to industry newsletters, and network with other professionals. Attending trade shows and conferences also helps me learn about emerging trends and new product launches, enabling me to bring valuable insights back to my team and customers.

I prioritize tasks by assessing urgency and impact on revenue. Utilizing my planning and time management skills, I create a daily to-do list, focusing on high-priority client interactions and deadlines while remaining flexible to adapt to changes and unexpected opportunities that may arise.

My approach to price negotiation is rooted in understanding the customer's needs and constraints. I focus on communicating the value our products provide, allowing me to negotiate effectively while ensuring the customer feels confident about their purchase decision.

Handling objections involves actively listening to the customer's concerns and validating their feelings. I address each objection with factual information and practical solutions, always reinforcing how our products align with their needs and goals.

I have extensive experience using CRM systems to manage sales activities, track customer interactions, and analyze data. This allows me to maintain organized records, follow up on leads, and leverage insights to refine my sales strategies for improved outcomes.

Staying motivated in a sales role requires setting personal and professional goals. I celebrate small wins, seek feedback, and engage with my team for support and encouragement. This collaborative environment keeps me energized and focused on my objectives.

I believe in being a trusted advisor to my customers. This means providing industry insights, sharing best practices, and offering post-sale support to ensure they maximize the value of our products. Building these long-term relationships is vital for ongoing success.

Continuous learning is essential in my career as a Business Development Manager. I regularly invest time in professional development through courses, industry seminars, and reading, ensuring that I stay updated on market changes and product innovations that can benefit my clients.