Systems (Sales) Engineer NY-NJ

As a Systems (Sales) Engineer at Forward Networks, you will serve as the primary technical resource for the sales organization engaged with large enterprise accounts. This includes working closely with the sales team to advocate for our product, driving and managing the technology evaluation stage, responding to technical questions, and communicating the technical and business value to diverse levels of management. You will also establish strong relationships throughout the sales cycle ensuring complete customer satisfaction, deliver product demos and proofs of concept, and collaborate with internal product management to convey customer requirements effectively.

To qualify as a Systems (Sales) Engineer at Forward Networks, candidates should possess a strong understanding of networking and security solutions, along with at least 5 years of experience selling to enterprise customers in a networking or software company. Additionally, a background involving some scripting or programming languages is necessary, alongside superior verbal and written communication skills. Highly desired traits include working knowledge of API-driven workflows, experience in a startup environment, and relevant certifications such as CCIE, JNCIE, or VCDX.

At Forward Networks, we believe in empowering our Systems (Sales) Engineers with the tools, resources, and knowledge necessary to succeed. Not only do we provide ongoing training and access to the latest technology and trends in networking, but also foster a collaborative and innovative culture. You will have ample opportunities to establish relationships with cross-functional teams and be part of a company that is continuously recognized for its excellence in product delivery and customer satisfaction within the IT sector.

As a Systems (Sales) Engineer at Forward Networks, you can expect a vibrant and innovative company culture that encourages collaboration, creativity, and continuous learning. Our team is passionate about solving real networking challenges and is dedicated to ensuring a positive impact on our clients’ operations. We celebrate our achievements and strive for excellence by fostering an inclusive atmosphere where all ideas are welcomed, and contributions are recognized.

The expected On-Target Cash Earnings for a Systems (Sales) Engineer at Forward Networks range from $225,000 to $280,000 per year. This competitive compensation reflects your skills, work experience, and educational background. Being a part of a forward-thinking company ensures that your contributions toward revolutionizing network management are both acknowledged and rewarded.

In your response, highlight specific projects or roles where you successfully sold or worked with enterprise networking solutions. Share any metrics or achievements that demonstrate your expertise, and relate them back to how they make you an ideal candidate for the Systems (Sales) Engineer position at Forward Networks.

When answering this question, emphasize your experience in tailoring technical presentations to the audience's knowledge level. Mention your strategies for engaging stakeholders, your ability to convey complex concepts simply, and any experience with successful product demonstrations that led to sales.

Here, share a specific example that illustrates your problem-solving skills. Be concise but detailed, explaining the challenge, your specific actions to resolve it, and the outcome. Relate how this experience enhanced your readiness for the Systems (Sales) Engineer role at Forward Networks.

Respond by listing the programming languages you are familiar with, such as Python, bash, or jq. Provide examples of projects where you utilized these scripts to improve processes or automate tasks, which demonstrates your technical expertise relevant to a Systems (Sales) Engineer.

In your answer, discuss your approach to building rapport with clients by actively listening to their needs and concerns. Share any successful long-term relationships you've developed and how these contributed positively toward business outcomes in your previous roles.

Express your belief that understanding and meeting clients' needs is crucial for customer satisfaction. Illustrate your answer with examples from previous experiences where you went above and beyond to ensure a customer felt valued and their requirements were effectively met.

Discuss the various methods you utilize to keep up with the rapidly evolving networking landscape, including attending conferences, participating in webinars, engaging with online communities, and reading relevant publications. This demonstrates your commitment to ongoing learning and familiarity with industry advancements to deliver the best service.

Share your strategy for addressing client skepticism by understanding their concerns, presenting factual evidence, and reinforcing the benefits. Be sure to outline your approach to building trust through humor, storytelling, and leveraging case studies or testimonials that underline the positives of technology adoption.

Express your genuine enthusiasm for network engineering by discussing specific aspects that excite you, such as problem-solving, innovation, and enhancing operational efficiencies. Relate this back to how your passion aligns with the mission of Forward Networks and your potential contributions.

Detail a memorable product demo, highlighting your preparation, how you tailored the presentation to the audience, and the results it generated. By showcasing your demo skills, you illustrate your effectiveness in the Systems (Sales) Engineer role and your capability in driving successful sales outcomes at Forward Networks.