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Assistant Community Director (REF7908N) - job 2 of 3

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Company Description

Multifamily Property Management

Job Description

The Assistant Community Director is fully accountable in assisting the Community Director with the day-to-day property operations, and managing the asset to meet the client's expressed operational and financial goals. Assists with the supervision of on-site staff, which may include: Resident Services Coordinator(s), Compliance Specialist(s), Leasing Manager, Leasing Consultant(s), Maintenance Supervisor(s), Maintenance Technician(s), Make-Ready or Rehab Technician(s), Groundskeeper(s)/Porter(s), Painter(s), and Cleaner(s)/Housekeeper(s).

• Property Name: Tides at Spring Mountain
• 3650 S Stober Blvd, Las Vegas, NV 89103, USA
• Full-Time
• Unit Count: 225

Pay: $20 - $23 / Hour

DUTIES AND RESPONSIBILITIES

Client Relations
1. Carry out the philosophies and wishes of the Owner in the daily overall operations of the apartment community to ensure FPI is meeting the Client objective and expectations.
Communication
1. Maintain positive, professional and effective communication with applicants, residents, vendors, clients and guests while representing FPI.
2. Keeps immediate supervisor informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems.
Employee Management
1. Operate the property in the absence of the Community Director.
2. Responsible for training and onboarding of new leasing team members.
Leasing/Occupancy
1. Maintain occupancy levels as established by owner/budget expectations.
2. Exhibit professional leasing techniques.
3. Assist with the completion of the monthly Market Surveys and analysis.
4. Implement advertising and marketing strategies for the apartment community as needed.
5. Exhibit closing ratios in regards phone and walk-in traffic per FPI policy.
6. Ensure that all online marketing sources are updated (e.g., Craigslist) daily.
7. Promote positive resident/management relations, to retain desirable residents. Place customer need requests and follow up as number one priority.
8. Assist with the implementation of resident retention programs.
9. Ensure the safety, comfort and privacy of all property residents.
10. Ensure move-in orientation is completed consistently with new residents.
Revenue Management
1. Assists the Community Director in maximizing revenue potential of the property through the management of lease expirations and timely turnover
2. Assists the Community Director with the management of monthly rent collections and delinquency to include timely deposit and security of funds according to FPI policies.
3. Accurately processing vendor invoices and managing accounting month end.
Reporting and Document Management
1. Maintain appropriate resident files including forms, leases, documents in accordance with FPI Standard Operating Procedures.
2. Responsible for the daily integrity and confidentiality of resident files.
3. Ensure that documents and reporting systems are maintained, updated, and organized.
4. Meet all periodic reporting requirements as requested/required e.g., Month End, Weekly Reports, Collection/Eviction Files etc.
5. Assist in budget preparation and delivery.
Risk Management
1. Ensure compliance of Risk Management items through the following of the FPI Standard Operating Procedures.
2. Reports timely any/all injuries, illnesses, property damage through the proper reporting channels and forms.
3. React calmly and professionally in emergency, emotional and/or stressful situations.
Facility Maintenance
1. Assist residents with reporting of maintenance needs.
2. Document facility and maintenance needs and ensure timely completion.
3. Ongoing monitoring of the physical asset and identifying concerns with immediate supervisor.
4. Follow up on maintenance requests to promote resident communication and satisfaction.
Other
1. Consistently and fairly enforce community rules and regulations, FPI Standard Operating Procedures.
2. Comply with all Fair Housing Laws and FPI policies and procedures.
3. Promote a professional image by adhering to FPI Management's Dress Code Policy.
4. Conduct displayed must be of a professional manner when communicating with employees, residents, prospective residents, clients, vendors, and guests while representing FPI Management.
5. Responsible for meeting all training requirements for the position (Grace Hill, Safety Meetings, etc.).
6. Perform any and all functions as directed by the supervisor, including special project assistance.

Average salary estimate

$44720 / YEARLY (est.)

min

max

$41600K

$47840K

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What You Should Know About Assistant Community Director (REF7908N), FPI Management, Inc.

Are you ready to take on an exciting role in property management? Join Tides at Spring Mountain as an Assistant Community Director! Nestled on S Stober Blvd in sunny Las Vegas, NV, this vibrant community is looking for someone just like you to assist the Community Director in the day-to-day operations and help lead our fantastic on-site team. Your main focus will be to ensure the property meets both operational and financial goals while maintaining positive relations with residents and clients alike. You’ll play an essential role in training new team members, managing leasing processes, and keeping occupancy levels up to par. This position also allows you to showcase your excellent communication skills and implement marketing strategies to attract potential residents. Your involvement in revenue management will assist the Community Director in maximizing our property's potential. You can expect a collaborative environment where your contribution is valued. With a competitive pay range of $20 - $23 per hour, this is a full-time opportunity where you can grow and thrive. If you’re someone who takes pride in leading a team, ensuring resident satisfaction, and managing community operations effectively, this could be the perfect fit for you. We can't wait to see how you will elevate the community experience at Tides at Spring Mountain!

Frequently Asked Questions (FAQs) for Assistant Community Director (REF7908N) Role at FPI Management, Inc.

What are the main responsibilities of an Assistant Community Director at Tides at Spring Mountain?

As an Assistant Community Director at Tides at Spring Mountain, your primary responsibilities will include assisting the Community Director with daily property operations, managing on-site staff, maintaining positive resident relations, and ensuring that occupancy levels align with the budget expectations. You'll also handle leasing processes and implement marketing strategies to promote the community effectively.