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Senior Product Marketing Manager Lead

ABOUT FREED

Doctors are overworked, burnt out, and are quitting in masses.

At Freed, we combine clinician love with the latest AI tech and intense execution to create products that make clinicians happier.

Our first product is an AI scribe that automates medical documentation.

Since May of 2023, we have:

With the backing of Sequoia Capital and other world-class VC’s, we are rapidly expanding our product offering. Patient-facing assistants, patient insights, EHR integrations, and other products are being built and used by thousands of clinicians every day.

We are looking for entrepreneurs. Fast, ambitious, and smart individuals who want to take care of the people who care for our health. Expect intense, clinician-focused, and interesting co-workers who want to win.

With offices in both San Francisco and New York City, we embrace a hybrid schedule that brings out the best in teamwork and innovation. Our teams come together in person three days a week to collaborate, connect, and have a little fun along the way.

ABOUT THE ROLE

As the first Product Marketer at Freed, you’ll play a critical role in leading our go-to-market strategy and driving product adoption. This is a pivotal position in our growth journey, requiring a blend of storytelling vision, deep customer understanding, and hands-on execution. You'll be the bridge between our product, sales, and marketing teams, ensuring Freed reaches and resonates with our target audience.

HOW YOU’LL MAKE AN IMPACT

  • Lead market, customer, and competitive research efforts to understand market dynamics, identify target segments, and provide insights that inform product development.

  • Develop and communicate compelling value propositions that resonate with target audience segments while ensuring alignment with Freed’s mission and products.

  • Act as a bridge between product, marketing, and sales teams to facilitate cross-functional alignment and ensure cohesive go-to-market strategies and differentiated messaging.

  • Craft and execute comprehensive go-to-market plans for new product launches and existing product enhancements, including positioning, messaging, pricing, and sales enablement.

  • Champion the clinician’s voice by ensuring all marketing efforts focus on their needs and experiences, amplifying their perspectives, and highlighting the benefits Freed brings to their happiness.

  • Collaborate with the marketing team to create engaging product content, sales materials, case studies, proof points, website copy, blog posts, webinars, and more.

  • Led cross-functional teams to manage product launches successfully, coordinating marketing campaigns, sales training, and customer support efforts.

WHAT YOU'LL BRING

  • 8-12 years of experience in leading product marketing, product management, growth marketing or a combination of those, at a high-growth SaaS company.

  • Must have experience in healthcare or health-tech product marketing, with a strong understanding of industry-specific challenges, regulations, and audience needs.

  • Self-motivated, high-energy, ambitious, comfortable in written communication.

  • Experienced in customer research, segmentation and creating GTM strategies

  • Compelling and compassionate story-teller, passionate about getting to know our clinicians and identifying what would increase their happiness.

WHAT WE'LL BRING

  • Competitive salary and equity in a high-growth company

  • Opportunity to make an immediate impact

  • Medical, dental, and vision coverage

  • Unlimited paid time off

  • Company-sponsored annual retreats

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Average salary estimate

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What You Should Know About Senior Product Marketing Manager Lead, FREED

Join Freed as a Senior Product Marketing Manager Lead and help make a difference in the lives of clinicians across the nation. At Freed, based in the vibrant city of San Francisco, we’re on a mission to tackle clinician burnout by leveraging cutting-edge AI technology. As the very first Product Marketer in our team, you'll play a pivotal role in shaping our go-to-market strategies and driving product adoption. Your days will be busy uncovering market dynamics, developing compelling stories, and collaborating closely with our product, sales, and marketing teams to ensure Freed's products resonate with our audience. You'll dive deep into understanding what clinicians need and want, infusing their voices into marketing strategies while creating valuable connections with customers. Led by a passionate and experienced team, you'll enjoy the hybrid work environment that fosters innovation and teamwork, spending three days a week connecting with colleagues. With your experience in healthcare product marketing, a spirit of entrepreneurship, and a knack for storytelling, you'll make a substantial impact in the well-being of healthcare professionals. Join us at Freed and be part of our journey to create happier clinicians through innovative solutions!

Frequently Asked Questions (FAQs) for Senior Product Marketing Manager Lead Role at FREED
What responsibilities does the Senior Product Marketing Manager Lead have at Freed?

The Senior Product Marketing Manager Lead at Freed holds a vital position focused on developing and executing go-to-market strategies, creating compelling value propositions, and ensuring product messaging resonates with our clinicians. Responsibilities also include conducting market research, leading product launches, and collaborating across departments to align our goals. This role is crucial for bridging the gap between product development, marketing initiatives, and sales efforts, making it essential for driving Freed’s growth.

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What qualifications are necessary for the Senior Product Marketing Manager Lead position at Freed?

To become the Senior Product Marketing Manager Lead at Freed, candidates should have 8-12 years of experience in product marketing, specifically within high-growth SaaS or health-tech companies. A strong understanding of healthcare industry dynamics, regulations, and audience needs is crucial. Additionally, the role requires someone self-motivated with excellent communication skills, a knack for customer research, and a passion for amplifying clinician voices.

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How does Freed support clinicians through its products?

Freed is committed to enhancing clinician satisfaction through its innovative products, such as the AI scribe that automates medical documentation, saving valuable time and reducing burnout. The Senior Product Marketing Manager Lead plays a significant role in ensuring that Freed's offerings are aligned with clinician needs, translating their experiences into marketing efforts and further product development, creating a direct impact on their happiness.

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What type of work culture can a Senior Product Marketing Manager Lead expect at Freed?

At Freed, the work culture is dynamic and collaborative, embracing innovation while focusing on the well-being of clinicians. The Senior Product Marketing Manager Lead will experience a hybrid work schedule, collaborating in-person with teams three days per week, fostering a supportive and engaging environment. The atmosphere promotes teamwork, creativity, and a shared mission to improve clinician experiences.

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What are the key skills required for a Senior Product Marketing Manager Lead at Freed?

Essential skills for the Senior Product Marketing Manager Lead role at Freed include strong customer research abilities, experience in crafting effective go-to-market strategies, and collaboration across teams. A compelling storyteller who passionately understands clinician needs will thrive in this position. Additionally, strong communication and leadership skills are vital for successfully managing product launches and marketing campaigns.

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Common Interview Questions for Senior Product Marketing Manager Lead
How would you approach developing a go-to-market strategy for a new product at Freed?

When developing a go-to-market strategy for a new product at Freed, I would start with extensive market research to understand our target audience and their specific needs. I would analyze competitors to identify unique selling points and create compelling messaging that resonates with our clinicians. Collaborating with cross-functional teams would ensure alignment across marketing, sales, and product development, ultimately driving effective product positioning.

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Can you explain how you would identify key customer segments for Freed's products?

To identify key customer segments for Freed's products, I would conduct thorough customer research, utilizing both quantitative and qualitative data to analyze user demographics, behavior, and pain points. Surveys and interviews with clinicians would provide insights into their needs, allowing us to segment them effectively to tailor marketing strategies that resonate with each group.

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What methods do you use to measure the success of a product marketing campaign?

I employ various methods to measure the success of product marketing campaigns, including tracking metrics such as engagement rates, conversion rates, and customer feedback. Analyzing data from marketing channels such as social media, webinars, and email campaigns helps refine strategies and identify areas for improvement. Additionally, collecting direct feedback from clinicians and sales teams ensures we align our efforts with their experiences and expectations.

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How do you advocate for the clinician's voice in product marketing?

Advocating for the clinician's voice in product marketing is essential for building trust and ensuring that our messaging is relevant. I prioritize gathering insights through surveys, interviews, and user feedback, which informs our marketing strategies. Additionally, I work closely with product teams to ensure that clinicians' needs and experiences are highlighted in our campaigns, showcasing how Freed positively impacts their everyday operations.

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Describe a time you successfully launched a new product. What was your role?

During my tenure in a previous role, I successfully led the launch of a new product that aimed to address clinician burnout. My role involved coordinating cross-functional efforts across marketing, sales, and support teams. I developed the go-to-market strategy, crafted messaging, and created engaging sales materials. The launch exceeded our adoption targets, driven by strong clinician engagement and effective storytelling.

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What role does data play in your product marketing strategy?

Data plays a critical role in shaping my product marketing strategy. I rely on data analytics to identify trends, measure campaign performance, and guide decision-making processes. Using data empowers me to optimize targeting, improve messaging, and personalize marketing efforts, ultimately resulting in better alignment with clinician needs and an increase in product adoption.

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How do you ensure alignment between marketing, sales, and product teams?

To ensure alignment between marketing, sales, and product teams, I prioritize regular communication and collaboration. I advocate for cross-department meetings where we can discuss goals, share updates, and address challenges collaboratively. Establishing a shared understanding of target metrics, audience needs, and strategic objectives fosters a cohesive approach to marketing and product development.

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What is your experience with creating compelling value propositions?

Creating compelling value propositions involves understanding the unique needs of our target audience and articulating how our product addresses those needs. I leverage customer insights to highlight pain points and demonstrate the benefits of our products, ensuring that our messaging is clear, relatable, and impactful for clinicians. This approach helps position our offerings effectively in a competitive marketplace.

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How do you stay updated on industry trends and competitor activity?

Staying updated on industry trends and competitor activity requires ongoing research and engagement with the healthcare community. I subscribe to industry publications, attend webinars, and participate in relevant forums to gather insights. Additionally, networking with professionals and analysts enables me to stay informed about emerging trends and potential opportunities, which I can then apply to our marketing strategies.

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Why are you passionate about working in healthcare product marketing?

My passion for healthcare product marketing stems from a desire to directly impact the lives of clinicians and patients. The opportunity to innovate solutions that alleviate clinician burnout and improve their experiences is incredibly fulfilling. I’m driven by the belief that effective products can transform healthcare, and being part of that change motivates me to excel in my role and advocate for the voices of those we serve.

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Full-time, hybrid
DATE POSTED
April 19, 2025

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