Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.
There’s another option. Freshworks. With a fresh vision for how the world works.
At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world.
Fresh vision. Real impact. Come build it with us.
This Software Engineering role will support Device42, a company recently acquired by Freshworks in June 2024. Device42 offers a powerful, real-time view of an organization's IT infrastructure, ensuring a comprehensive understanding of all assets. With the integration of Freshservice and Device42, Freshworks now provides a more robust IT solution, featuring enhanced IT Asset Management (ITAM) capabilities. This combined offering allows us to deliver even greater value to our customers, streamlining their IT management and optimizing business performance.
We are looking for a passionate and experienced Senior Software Engineer to join our Core Product team. In this role, you will collaborate closely with Product Management to define and shape the functionality of our cutting-edge software solutions. You'll be responsible for developing and delivering high-quality backend code, frontend UI components, and robust APIs that provide real value to our users.
If you're an experienced developer with expertise in Python and Vue.js and are passionate about building scalable, API-driven applications in a dynamic, distributed environment, we'd love to meet you!
What you'll do:
Qualifications
The targeted annual base salary range for this position is $137,100 — $167,000 USD.
Compensation is based on a variety of factors including but not limited to location, experience, job-related skills, and level. Bonus/equity may be available.
Freshworks offers multiple options for dental, medical, vision, disability and life insurances. Equity + ESPP, flexible PTO, flexible spending, commuter benefits and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits.
Please note this is a hybrid role that requires an in-office presence 3 days / week (Tue-Thur)
At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
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At Device42, now a part of Freshworks, we're on a mission to revolutionize the way businesses handle their IT infrastructure! As a Senior Software Engineer on our Core Product team in Boston, MA, you’ll play a pivotal role in crafting software solutions that empower organizations to manage their assets with precision and ease. This exciting position is perfect for someone who is not only skilled in backend development with Python but also familiar with frontend technologies like Vue.js. Your role will involve collaborating closely with various teams, including Product Management and Customer Support, to ensure our software truly meets the needs of our users. You'll be designing and implementing robust APIs, writing clean and maintainable code, and actively participating in the product planning processes. Imagine using your expertise to enhance IT asset management capabilities and streamline IT operations for many renowned clients. We're looking for someone who thrives in a dynamic environment, appreciates problem-solving challenges, and is eager to contribute to a team that values innovation. If you're ready to take the next step in your career and join an organization that promotes growth and customer satisfaction, consider becoming a Senior Software Engineer with us at Device42!
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Freshworks makes it fast and easy for businesses to delight their customers and employees.
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