Domestic Logistics Planner

Who We Are

Frida is more than a brand built to support parents. We get parents. We know all about the often unbelievable realities of parenthood, because we’ve been in the trenches. Over the last 9 years, we’ve dedicated ourselves to developing the tools (and sometimes the tips, too) that help simplify parenting - and it all started with snot. Since the launch of our cult-favorite NoseFrida, The SnotSucker, we’ve innovated and launched over 100 products that provide quick and easy solutions to age-old parenting problems. We also launched Frida Mom in 2019, with products to help women with the transition through the fourth trimester into motherhood. Today, Frida holds over a 70% share of its main category, and our products can be found in over 50+ countries and in over 40,000 stores throughout the US - in every retail channel from mass-market, grocery, chain drug, and specialty stores. For 9 years, we’ve had parents’ backs as they navigate the parts of parenthood you don’t usually see on the ’gram with honest and raw messaging to provide the answers to questions they didn’t even know they had. And, we’re just getting started.

How You Will Make an Impact

Frida is looking for an Inbound Domestic Logistics Planner to join our Operations team based in Miami, FL. Reporting to the Logistics Manager, the selected candidate will plan and track all domestic (US Based) inbound shipments to ensure the on-time flow of inventory from our US vendors to our distribution center. Responsibilities to include:

• Interact with our domestic vendors and provide timely response to their booking requests
• Quote and record spot rates thru our network of carriers for our domestic shipments
• Secure carrier bookings for domestic Inbound shipments thru our network of carriers
• Provide updated ETA (estimated time of arrivals) on domestic shipments In the Frida ERP system (NetSuite)
• Monitor and record Inbound domestic shipments for on time delivery, warehouse appts, and communicate any changes to the manager.
• Escalate shipment performance issues against contractual obligations, service levels, and business expectations

What You Will Need

• 2+ years of relevant logistics work experience
• Ability to use MS Excel to document shipments, rates, appts, and carrier details
• Familiarity with carrier shipment protocols
• Attention to detail and proactive desire to monitor shipments and carrier updates
• A self-starter with ability to communicate and escalate frequently In order to understand the cross functional dependencies within Frida.
• Ability to work in a fast-paced environment in which requirements & priorities constantly change
• An ability to be an excellent communicator with strong interpersonal and listening skills

Who You Will Work With

Frida is an organization that values collaboration and community. As the Inbound Domestic Logistics Planner, you will work closely with Operations and Fulfillment teams. 

Our Ways of Working

Frida HQ is located in Miami, Florida and approved roles have the flexible option to work remotely both Mondays and Fridays with the benefit of connecting in person Tuesdays - Thursdays.

Why You Will Love Working at Frida

• Robust health benefits including:
• Comprehensive medical, vision, and dental plans
• Employer paid life insurance
• Supplemental insurance options including Accident Insurance, Short-Term Disability and Long-Term Disability 
• FSA & HSA
• 401k matching up to 4% with immediate vesting
• Generous paid time off program including elective PTO days, federal holidays, sick/wellness days, and a birthday floater 
• Flexible paid pregnancy and parental leave
• Weekly wellness programming including manicures & pedicures, massages, and carwashes
• Dog friendly office - feel free to bring your best buddy with you to work! 
• Learning & development opportunities for professional and personal growth
• Company-wide events & outings- we know how to throw a party! Team engagement is at the epicenter of our culture, whether it’s getting together for our annual Fam Jam bash or giving back to our community through a day of service
• Exclusive employee product discounts