Front Desk Agent

The Front Desk Agent will organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. The front desk agent will activate and distribute room keys. The front desk agent will process all guest requests and relay messages. The front desk agent will welcome and acknowledge all guests according to company standards, anticipate and address guest service needs, assist individuals with disabilities, and exceed all guest expectations.

QUALIFICATIONS:

• Prior cash handling experience necessary.
• High School diploma or equivalent.
• Ability to communicate effectively with the public and other Team Members.
• Read, write and speak English fluently.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hotels & Resorts is a drug free workplace. Pre-employment drug test, background check, and job assessment required.

Job Type: Full-time

Pay: $15.00 - $16.93 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay

Experience:

• Front desk: 1 year (Required)
• Hotel: 1 year (Preferred)

Work Location: In person