Front Desk Agent - full time/overnight
Thanks to the unwavering dedication of our family of associates, Rosen Hotels & Resorts® has become one of the most respected names in the hospitality industry. The company owns and operates seven quality properties in the Orlando destination market. Guided by founder and president Harris Rosen’s high standards of quality and unsurpassed service, a team of experienced professionals fulfills our ongoing commitment to guest and associate satisfaction. Numerous hospitality industry awards, employee longevity and a reputation for quality have fueled our growth for close to 45 years.
- Assist guests with the check in/check out process in a professional and courteous manner based on Rosen Standards
- Provide outstanding guest service by greeting, welcoming and informing guests
- Maintain records, perform transactions and settle guest accounts at the end of their stay
Minimum Requirements
- Minimum requirements for this position include, but are not limited to standing, walking, and lifting for long periods of time
- Must be able to effectively communicate both orally and in writing with staff and the general public
- Proficient computer and technology skills preferred
- Education/Experience: High school diploma or equivalent and at least one year of customer/guest service experience
Discover Life at Rosen
Your career is here in our diverse and friendly workplace where your individuality and ideas are valued. Our company of more than 3,000 associates thrives on teamwork and ingenuity. It is this team who makes Rosen Hotels & Resorts® in Orlando one of Florida’s most respected hospitality companies to work for.
Benefits Our Associates Enjoy
- Affordable Health and Dental Insurance
- On-site Medical Center
- Competitive Compensation
- Paid Personal Days Paid Vacation
- Paid Personal Days
- Tuition Reimbursement
- Higher Education Scholarships
- 401(k) Retirement Savings Plan
- Childcare Financial Assistance
- Hospitality and Dining Discounts
- Family Outreach Center
- and Many More Benefits
Excellent career opportunities, extensive and innovative benefits, and personal enrichment reward our associates’ commitment to quality and service. The result is a level of employee longevity unique in the hotel industry.
We are proud to be an equal opportunity employer and a drug and nicotine-free workforce.
Rosen Hotels & Resorts® is patterned on the vision and principles of founder, president, and C.O.O., Harris Rosen—a total commitment to unwavering honesty and integrity, the security and wellbeing of associates, high quality hospitality products, ...
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