Front Desk Receptionist

Payroll Title:

HOSP BLANK AST 3

Department:

La Jolla Radiation Oncology

Hiring Pay Scale

$25.42 - $31.59 / Hour

Worksite:

Moores Cancer Center

Appointment Type:

Career

Appointment Percent:

100%

Union:

EX Contract

Total Openings:

Work Schedule:

Days, 8 Hour Shifts, Monday - Friday

#123248 Front Desk Receptionist

Extended Deadline: Tue 7/25/2023

UC San Diego values equity, diversity, and inclusion. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.

For the safety and well-being of the entire university community, the University of California requires, with few exceptions, that all students, faculty and staff be vaccinated against the COVID-19 virus and influenza before they will be allowed on campus or in a facility or office. For more information visit: Flu Vaccine Mandate / COVID Vaccine Policy

UCSD Layoff from Career Appointment: Apply by 6/2/2023 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Special Selection Applicants: Apply by 6/13/2023. Eligible Special Selection clients should contact their Disability Counselor for assistance.

DESCRIPTION

Under the supervision of the Administrative Supervisor and Front Desk Lead Coordinator, the Front Desk Receptionist is responsible for a variety of clerical duties in support of daily patient services within clinical areas; answer all clinic calls using UCSD Experience guidelines and follow telephone guidelines. Triage all calls and transfer to appropriate staff. Responsible for customer services, greeting arriving patients for their appointments, oversee all aspects of registration and insurance verification, collect co-payments and make deposits daily. Schedule appointments with accuracy. Confirm patient appointments, providing excellent direction and detail. Serve as a liaison for physicians, nurses and other Radiation Oncology staff. Use multiple computer systems simultaneously. Other duties assigned as needed.

MINIMUM QUALIFICATIONS

Three (3) years of previous related experience in a large complex healthcare setting.
Excellent written and verbal communication skills.
Superb customer service skills.
Proficient in typing and creating well organized emails.

PREFERRED QUALIFICATIONS

Experience working with the medical center's various computer programs, including PCIS, EPIC, IDX, RIS.
Experience working in Radiation Oncology, Oncology, or any cancer-related clinic setting.
One year of experience in patient registration.
Fluent in English and Spanish.

SPECIAL CONDITIONS

Must be able to work various hours and locations based on business needs.
Employment is subject to a criminal background check and pre-employment physical.

Pay Transparency Act

Annual Full Pay Range: $53,077 - $65,960 (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent: $25.42 - $31.59

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

Job offer is contingent on successful engagement in the UC COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception/deferral).

If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.

UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!

Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

UC San Diego Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see: http://www-hr.ucsd.edu/saa/nondiscr.html

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening.