Benefits/Perks
- Competitive salary
- Paid time off
- Ongoing training
- Dental Benefits
- 401k
Job Summary
We are seeking a friendly and service-oriented
Front Desk Representative to join the team at our thriving dental office. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet patients as they arrive, book appointments, answer phone calls, and collect payment information. You will also be involved with verifying dental insurance, sending and processing insurance claims. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.
Responsibilities
- Greet customers as they arrive and provide an excellent customer experience
- Answer phone calls and schedule appointments
- Assist clients with paperwork, including consent forms
- Maintain a clean and inviting environment
- Provide general customer service and attend to the needs of customers throughout their services
Qualifications
- Two or more years of experience as a receptionist or similar role is preferred
- Excellent communication skills with a commitment to customer service
- Strong work ethic and positive attitude
- Familiar with computers and scheduling software
- Excellent multi-tasking skills
- Experience with Open Dental is a huge plus, but not required