Senior Amazon / Marketplace Account Manager (f/m/d)

At Front Row, we partner with leading brands to accelerate their ecommerce growth. We leverage our capabilities and proprietary technology to design, market, distribute and accelerate brands on a global scale. We’re continually cultivating functional areas of expertise and retaining the highest caliber of talent — while sharing knowledge and data, creating efficiencies, and looking at every aspect of our client’s business from a 360° perspective. We work effectively to give every client the hands-on support, niche knowledge, and first-access they need to win in the world’s most competitive commerce markets and make each of our six capabilities the first to act on the next big things.

We live for the exchange of energy between brands and audiences, you should too, and we’ve made it our mission to expand every brand’s market share and heart share. Because we believe every transaction has the potential to be transformational.

About our Ecommerce Management Team

We help our clients expand their business and geographic scope with guidance and implementation across digital advertising and retail, optimizing conversion on all major platforms.

Our Consulting team is currently looking for a motivated Senior Amazon / Marketplace Account Manager (f/m/d) to support our clients to grow their online business. The position is full-time and located in Hamburg.

How would you spend your time if you join us?

• You will lead the strategic management and operational oversight of multiple high-value Amazon Seller Central accounts, ensuring exceptional performance and growth across all key metrics
• You will serve as the primary relationship manager for top-tier brands and clients, driving strategic communication, aligning on expectations, and fostering long-term partnerships
• You will develop and implement advanced strategies to achieve business objectives within Amazon Seller Central, ensuring alignment with broader organizational goals
• You will spearhead cross-functional initiatives, including Amazon SEO, product data and content optimization, marketing strategies, and paid media campaigns, providing leadership and direction to both internal teams and clients
• You will stay at the forefront of industry trends and innovations within Amazon Seller Central and other marketplaces, identifying and capitalizing on new opportunities to enhance client performance and drive sales growth

Who Are You?

• You are a problem-solving individual, an executor, eager to learn and expand your own knowledge daily
• You have accumulated over 2 years of professional experience and expertise in Amazon Seller Central management, with additional marketplace experience being a plus
• You are highly analytical, quality-oriented, and possess conceptual strength
• You demonstrate self-initiative and the ability to prioritize tasks independently
• You thrive on taking ownership and are passionate about assuming full responsibility for your projects, driving them to success with accountability and dedication.
• You make decisions with an entrepreneurial mindset, prioritizing tasks based on their outcome and impact on the brand's goals and overall success. You always keep the bigger picture in mind when navigating challenges.
• You take responsibility for your projects, demonstrate commitment, and are highly customer-oriented while eagerly seeking solutions
• You possess excellent written and verbal communication skills in English. Proficiency in German is a plus

What's in it for you?

• Interesting insights in several companies from traditional German and international brands to online pure players
• Gaining a lot of responsibility for your own projects and great development opportunities
• Encouragement of your individual career development based on the Gallup StrengthsFinder and an unlimited learning budget
• A positive client relationship – we do not only work at eye level internally, but also with all our clients
• A zero-bullshit attitude – we know what we are doing and strive to be thought leaders in our services
• Diversity and inclusion are fostered in our company values and build our foundation for sustainable business success
• A very positive and truly international working culture with more than 30 nationalities
• Benefit from many company events, afterworks, getaways and internal support – we enjoy working together and it shows!
• A competitive salary and a modern workplace right in the center of Hamburg
• Flexible working hours and the possibility for remote work
• Enjoy our yearly sunshine office abroad
• Bike leasing
• An attractive pension plan
• HVV-Deutschland Ticket
• Access to a mental wellbeing platform (OpenUp)
• Lunch allowance
• And much more...