Full Time Bilingual Customer Service Representative/Sales (English/Spanish)

Why us?

Imagine you live in the U.S. and earn 40k a year, support a Family, and the car you depend on to get to work won't start and needs repairs or your sister is in the hospital, and she doesn’t have the money to pay for the treatment she needs.

It's unlikely that you have been able to save for unexpected expenses, emergencies or large purchases. You're a dedicated worker, a responsible provider for your family, and you have a steady job, yet you can't get a loan from traditional financial institutions or even a credit card. We believe this is the reality for an estimated 100 million people in U.S. who are either credit invisible, meaning they don't have a credit score, or are mis scored because they have a limited credit history.

These individuals face challenges getting a loan because traditional lenders often require minimum credit scores, and that's where Oportun comes in. Our mission is to provide inclusive, affordable financial services that empower our members to build a better future, and we're creating a community of members, employees and partners devoted to the same goal, helping low-income community succeed.

Do you like the feeling of knowing you have made a difference in someone’s life? Would you like to be part of our mission? Now you can!

We are currently seeking qualified candidates with Customer Service, Cashier, Sales or Hospitality experience to work Full-Time at our locations in Tampa, FL. Our most important requirement is that you must love to help others! Why? Because our Financial Service Representative creates and generates rewarding and unique member service experiences. At Oportun, our Customer Service Representatives are passionate about listening, helping, and connecting with people. As a key member of our team, you will make the mission of Oportun come to life by educating our members about everything we can do to help them on the road to financial wellness.

AS A VALUABLE MEMBER OF OUR TEAM, YOU’LL RECEIVE:

• Competitive pay, plus sales incentives $$$

• Growth opportunities for PT, FT, Team Lead, Manager positions

• Flexible schedules

• Employer-matched 401(k)

• Paid Training

• Opportunity to positively impact your community

WHAT WE ARE LOOKING FOR:

• Welcome members with a warm greeting and providing quality customer service

• Seamlessly process all transactions, while following company policies & procedures and protecting our member’s information

• Work as a team to meet and exceed daily goals in our lending activities

• Assist with community outreach and marketing events which includes passing out flyers and educating the community

• Be a role model for Oportun’s Core Values: Service, Care, Innovation, Courage, Excellence, and Empowerment

• Able to work within these stores' hours 10:45 am-7:00 pm Weekdays 10:00am to 7:00pm on weekends.

REQUIREMENTS:

• Must Love sales

• Must Love to help customers

• Must be available to work weekends with NO set schedule, changes on weekly basis

• Bilingual (English/Spanish)

If you are looking for a dynamic career with significant earning and growth potential, then come join our team.

· Apply now via Indeed or

· Submit your application in our website: http://www.oportun.com/careers or

· Text "Your Name/Tampa" at 650-830-2489" to start your process.

COVID-19 precautions

• Sanitizing, disinfecting, or cleaning procedures in place'

'Work Location: One location, NO REMOTE OPTIONS

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Benefits:

• 401(k)

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person

Ability to commute/relocate:

• Tampa, FL 33604: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• available to work weekends?

Experience:

• Sales: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• English (Required)

Work Location: In person