Parts Coordinator

As a Parts Coordinator at Fun Town RV, you'll be responsible for greeting customers, managing inquiries over the phone, and efficiently assisting customers with their parts selections. You'll work alongside manufacturers and the corporate purchasing department to ensure continuous stock availability. Additionally, it's essential to follow up on back-ordered items and to communicate effectively with our service team for seamless operations.

To apply for the Parts Coordinator position at Fun Town RV, candidates should have strong computer skills, some cash handling experience, and excellent organizational and communication skills. It's also important to be physically capable of lifting items between 10-50 lbs on occasion, and standing for prolonged periods is required. Availability to work weekends is a must.

Fun Town RV is committed to career growth for its employees. As a Parts Coordinator, you'll have opportunities for professional development and advancement in a rapidly expanding company. Our supportive environment allows team members to learn new skills and gain experience, making it easier to move up within the organization as we continue to grow.

Parts Coordinators at Fun Town RV enjoy a competitive salary alongside an excellent benefits package, which includes major medical, dental, and vision insurance, life insurance, paid time off, and 401K with profit sharing. Additionally, employees benefit from a Christmas savings plan and employee discounts within our company store.

Fun Town RV stands out as a great place to work due to its emphasis on a positive work culture, supportive team, and commitment to exceptional customer service. Our employees embody honesty and accountability, creating a friendly atmosphere where everyone is encouraged to thrive. Plus, as we continue to expand, exciting career opportunities await you!

In responding to this question, highlight any past roles you've had that involved inventory management. Mention the tools or systems you've used to track inventory levels, order from suppliers, and manage back-ordered items. Be sure to illustrate your organizational skills and how you've successfully ensured that customer needs were met.

To answer this, explain your approach to communicating with customers about stock levels. Share an example where you effectively provided price quotes and guided customers to suitable parts, ensuring they left satisfied. Emphasize your communication skills and your ability to remain calm and informative.

When discussing your strategies for communication, outline how regular updates, clear documentation, or teamwork meetings help you stay in sync with colleagues and vendors. Cite specific experiences where your communication skills resolved issues or improved workflow.

Reflect on a past encounter and explain how you actively listened to the customer's concerns, empathized with their feelings, and worked together to find a solution. Emphasize your patience and problem-solving abilities to show your ability to handle such situations effectively.

Discuss any previous roles that required you to handle cash transactions, including managing registers, reconciling daily sales, and ensuring accuracy in financial dealings. Mention any training or policies you've followed to uphold security and accuracy.

In your response, consider mentioning techniques like creating to-do lists, prioritizing tasks based on urgency, and breaking larger projects into smaller tasks. Share examples of how you managed competing priorities in past roles while maintaining quality customer service.

Be specific about any inventory management software or tools you've previously used. If you're familiar with spreadsheets, mention how you utilized them for organization and tracking purposes. Highlight your ability to adapt to new systems quickly.

When answering this question, express your admiration for Fun Town RV’s growth, commitment to quality, and strong customer service. Share what about the company's values aligns with your own and why you're excited to contribute to its success.

Discuss your understanding of safety protocols and any training you've received that emphasizes proper lifting techniques, handling procedures, and organization. Share experiences that demonstrate your commitment to safety and your proactive approach in a warehouse setting.

Show your problem-solving skills by outlining steps you would take to investigate the issue, collaborate with team members to find solutions, and implement practices to prevent future discrepancies. Highlight the importance of accountability and accurate record-keeping in this context.