Job details
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Head of Customer Success, SMB, LATAM, Remote
Fundraise Up is a fundraising platform reimagining how donations are made to non-profits. We're seeking a SaaS leader to lead our Customer Success team focused on SMB accounts.
Skills
- B2B or B2B2C SaaS experience
- Management skills
- Fluent in English
- Experience with CRMs and digital marketing
Responsibilities
- Lead the SMB Customer Success team
- Develop workflows, playbooks, and KPIs
- Drive process discipline across a remote team
- Oversee effective account management
- Collaborate with marketing, sales, and product teams
Benefits
- 30 days off
- Home Office Setup Assistance
- English learning courses reimbursement
- Professional education reimbursement
- Gym or swimming pool reimbursement
To read the complete job description, please click on the ‘Apply’ button
Fundraise Up Glassdoor Company Review
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4.9
Fundraise Up DE&I Review
4.8
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
LOCATION
SALARY RANGE
$44,000/yr - $48,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
October 14, 2024
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