Business Development Manager

At FutureLearn, we’re passionate about the power of lifelong learning. We help learners from all over the world progress in their careers – and invest in their futures.

We truly believe that up-skilling is a worthy investment, and we hope to empower our learners to take control of their careers through personalised learning pathways – giving them progress at their fingertips.

Partnering with 260+ world-class educational partners, including prestigious universities, global brands and industry partners, we offer our 20 million-strong learner community the opportunity to discover and access flexible, high-quality online courses and degrees.

We’re not here just to teach new skills (although we do that well), we want to help transform lives. FutureLearn is looking to build our teams with people who share our passion for lifelong learning, career empowerment and education for all. If that sounds like you, get in touch. You could help us achieve our biggest goal yet – becoming the world’s best AI-powered, career-based learning platform and OPM.

About the role 

FutureLearn is significantly growing its Enterprise business and is seeking a dynamic and driven sales leader to take on this exciting challenge. FutureLearn Enterprise will be serving global organisations, including leading companies, governments and nonprofits, who seek to up-skill or re-train their workforce with FutureLearn’s inspiring and engaging content and platform. You will play a significant role in contributing to strategy and go-to-market execution. The role will require collaboration and coordination across Marketing, Product, Support, Partnerships, Finance and Legal.

You will be responsible for driving success and delivering the revenue goals in the corporate sales area. You will be a critical member of the team, with working knowledge of digital trends and developments in the Learning & Development sector. You will have an in-depth knowledge of and experience with the sales process, excelling at lead generation, relationship building, and closing deals. You will also provide support to the wider activities of the team.

Your ability to sell with a consultative approach, through listening and building a clear understanding of client needs and motivators. Your biggest asset will be your curiosity and ability to put the concerns of the client above your own opinions and ideas, to craft solutions that work for them, whilst delivering revenue to the business.

What does success look like? 

• Delivering revenue, in line with your own and the company targets
• Achieve company objectives, meeting and exceeding quarterly and annual sales quotas through effective planning, analysing performance and projecting future performance
• Meet with potential clients, generating leads, and growing long-lasting relationships by understanding their needs and where we can deliver value.
• Demonstrate and model best in class business development and account management, including tracking, analysing, and communicating key quantitative metrics and business trends.
• Ensure FutureLearn is using effective sales tactics to meet revenue objectives and keeping the Sales CRM accurate every week.
• Develop a strategic business plan that expands our customer base and extends global reach.
• Understand market needs and identify how our solutions and products should develop to meet them and represent client needs for our product teams.
• Be familiar with FutureLearn’s comprehensive offerings when representing FutureLearn more broadly.
• Work collaboratively with Learner Engagement Managers, Revenue Operations, Technology and Product/Marketing teams to drive improvements in process and service for clients and colleagues. 

What you bring to the table:

• Experience in a Professional Services or Learning and Development sales environment
• Familiarity with Enterprise Learning & Development and/or eLearning solutions, preferred
• A track record of delivering on sales targets
• A track record of building strong client relationships (account management / business development), including presenting to groups and handling senior stakeholder questions and objections effectively
• Experience of account planning and working in partnership with an account team to maximise life-time value of accounts and clients
• Highly self-motivated and organised, with an ability to prioritise under pressure and deliver against performance targets
• Entrepreneurial drive and comfort with working across multi-disciplinary teams
• Innately flexible and agile in situations where there may be ambiguity or changes in direction
• Executive gravitas, with the confidence to lead meetings with C-suite representatives from prospective customers
• Strong written and verbal communication and analytical skills
• Creative problem-solving abilities
• Excellent interpersonal skills

What we offer you:

• 28 days of Annual Leave plus UK Public Holidays
• Roll over up to 5 days Holiday
• Access to FutureLearn courses
• Westfield Health Cash Plan
• Cycle to Work scheme
• Season Ticket Loan
• Charity work – 1 day dedicated to a charity of your choice
• Calm Premium Subscription

What happens next?

Ready to go for it? Click 'Apply', include your CV and tell us why you'd like to become a FutureLearner, and how you’ll nail this role.

Recruitment Process

Please contact jobs@futurelearn.com if you require any reasonable adjustments or alterations to be made to support you through the recruitment process.

Diversity Statement

We value all the great benefits that diversity brings and encourage everyone to bring their whole self to work – At FutureLearn we are proud to have Diversity and Inclusion at the centre of everything we do. We are committed to Equal Employment Opportunity regardless of race, colour, national origin, ethnicity, gender, age, disability, sexual orientation, gender identity or religion.

We can't wait to meet you! #FutureLearnCareers